WorksheetsLeading High perfromance team
Total questions: 9
Worksheet time: 5mins
A manager notices that one of her team members consistently misses deadlines, although the employee has the required technical skills. What should the manager do first?
A. Put the employee on a formal performance improvement plan
B. Give the employee more challenging tasks to test their capability
C. Explore the root causes of the performance gap through a structured discussion
D. Reduce the employee’s responsibilities until performance improves
Which of the following best represents effective performance leadership?
A. Focusing primarily on evaluating employees at the end of the performance cycle
B. Setting clear expectations, providing ongoing feedback, removing obstacles, and holding people accountable
C. Allowing high performers to work independently without performance discussions
D. Correcting poor performance only when it significantly affects business results
During a coaching conversation, an employee says:
"I know I need to improve my communication, but I don't know where to start."
Which response demonstrates the best coaching approach?
A. "You should attend a communication skills course."
B. "I've noticed several problems with your presentations. Let me tell you what you need to change."
C. "What situations are you finding most challenging, and what would better communication look like to you?"
D. "I had the same problem before, and this is exactly what you should do."
A company is selecting candidates for a critical leadership position. Which approach is most likely to improve the quality and fairness of the selection decision?
A. Selecting the candidate with the strongest educational background
B. Relying primarily on the hiring manager's intuition and experience
C. Using structured interviews and assessing candidates against predefined competencies and job requirements
D. Selecting the candidate who appears most confident during the interview
A manager identifies an employee as a high-potential candidate for a future leadership position. What would be the best development approach?
A. Give the employee only classroom training on leadership
B. Promote the employee immediately to determine whether they can handle the role
C. Provide a combination of challenging assignments, coaching, feedback, mentoring, and targeted learning opportunities
D. Keep the employee in the current role until a leadership vacancy becomes available
IDP – Development Methods
An employee needs to improve strategic thinking. Which development activity would provide the strongest practical development opportunity?
A. Reading an article about strategic management
B. Attending a one-day strategic thinking workshop
C. Being assigned to analyze a real business challenge and present strategic recommendations to senior management, supported by coaching
D. Watching online videos about strategy
A manager is completing an annual performance appraisal. An employee performed exceptionally well during the first eight months of the year but made several mistakes during the last two months. The manager gives the employee a low overall rating based mainly on these recent mistakes.
Which appraisal bias is most evident?
A. Halo Effect
B. Recency Bias
C. Leniency Bias
D. Similarity Bias
A manager rates an employee as "Outstanding" across all performance dimensions because the employee consistently exceeds expectations in customer service. However, the employee's analytical skills and attention to detail are actually below expectations.
Which bias is the manager demonstrating?
A. Central Tendency Bias
B. Recency Bias
C. Halo Effect
D. Severity Bias
A manager gives higher performance ratings to an employee because they attended the same university, have similar professional interests, and communicate in a way that the manager personally prefers. Another employee with comparable results receives a lower rating.
Which bias is most likely influencing the manager's evaluation?
A. Similarity Bias
B. Horn Effect
C. Leniency Bias
D. Recency Bias
