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Chapter 1: Marketing Is All Around Us

Total questions: 36

Worksheet time: 18mins

Name
Class
Date
1.

What is Marketing?

a)

the process of developing, promoting, and distributing products.

b)

all people who share needs and wants who have the ability to purchase something.

c)

its the market

d)

all of the above

2.

What is the 4P's of marketing also named?

a)

marketing mixture

b)

4 things

c)

Marketing Mix

d)

Marketing things that will help you

3.

What are the 4P's of Marketing

a)

Product, pancakes, pros, periphery

b)

Place, product, price, promotion

c)

Promise, place, practice, park

d)

product, place, price, plate

4.

"Cooking Instructions on packaging add value to food products by proving" is an example of what Utility?

a)

Information

b)

Possession

c)

Place

d)

form

5.

"A convenience store that is open 24 hours a day creates" is an example of what Utility?

a)

possession

b)

time

c)

information

d)

form

6.

"Assembling parts to build a car" is an example of what Utility?

a)

possession

b)

time

c)

information

d)

form

7.

"A gas station located on a heavily traveled road" an example of what Utility

a)

place

b)

information

c)

possession

d)

form

8.

What does marketing generate?

a)

stuff

b)

products

c)

competition

d)

people

9.

What are examples of demographics

a)

marital status

b)

gender

c)

income

d)

all of the above

10.

What are examples of geographics

a)

local markets

b)

regional markets

c)

national markets

d)

global markets

e)

all of the above

11.

what are examples of behavioral factors

a)

benefits desired by customers

b)

shopping patterns

c)

usage rate

d)

all of the above

12.

what are examples of trends

a)

changes in households

b)

economy

c)

workplace

d)

all of the above

13.

What is a customer?

a)

a person that buys something

b)

a person that consumes something

c)

a person that customizes things

d)

a person that sells things

14.

What is a Consumer?

a)

a person that touches the product

b)

a person that gets rid of the product

c)

a person that uses the products for personal needs

d)

a person that waste the product

15.

The activity, set of instructions, and processes for creating, communication, delivering, and exchanging offerings that have values for customers, clients, partners, and society at large.

a)

Marketing

b)

Goods

c)

Services

d)

Marketing mix

e)

Market

16.

Tangible items that have monetary value and satisfy ones needs and wants

a)

Time utility

b)

Goods

c)

Marketing

d)

Services

e)

Marketing concept

17.

intangible items that have monetary value that satisfies your needs and wants.

a)

Marketing

b)

Utility

c)

Goods

d)

Services

e)

Market

18.

The idea that a business should strive to satisfy costumers' needs and wants while generating a profit for the business.

a)

Organization Market

b)

Consumer Market

c)

Marketing Concept

d)

Marketing

e)

Utility

19.

An added value in economic terms; an attribute of goods or services that makes them capable of satisfying consumers' wants and needs.

a)

Market

b)

Form utility

c)

Marketing concept

d)

Place utility

e)

Utility

20.

All people who share similar needs and wants and who have the ability to purchase a given product.

a)

Market share

b)

Consumer market

c)

Market

d)

Organizational market

e)

Marketing

21.

Consumers who purchase goods and services for personal use.

a)

Organizational market

b)

Consumer market

c)

Marketing

d)

Target market

e)

Utility

22.

Also known as business-to-business (B2B), this includes all businesses that buy product for the use in their operations.

a)

Marketing

b)

Place Utility

c)

Consumer market

d)

Organizational market

e)

Market share

23.

A companies percentage of the total share volumes generated by all companies that compete in a given market.

a)

Customer profile

b)

Marketing mix

c)

Market share

d)

Target market

e)

Organizational market

24.

The group of people most likely to become customers, identified for a specific marketing program.

a)

Target market

b)

Market share

c)

Marketing

d)

Consumer market

e)

Utility

25.

Information about the market, such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior.

a)

Consumer market

b)

Customer profile

c)

Place utility

d)

Organization market

e)

Marketing

26.

The four basic marketing strategies called the four P's: Production, place, price, and promotion

a)

Marketing concept

b)

Marketing

c)

Market share

d)

Target market

e)

Marketing mix

27.

Changing raw material or putting parts together to make them more useful

a)

Utility

b)

Place utility

c)

Form utility

d)

Possession utility

e)

Time utility

28.

Having a product where customers can buy it

a)

Place utility

b)

Form utility

c)

Possession utility

d)

Time utility

e)

Economic utility

29.

Having a product available at a certain time of year or a convenient time of day

a)

Place utility

b)

Information utility

c)

form utility

d)

Possession utility

e)

Time utility

30.

The exchange of a product for money: allowing alternatives to cash such as credit, personal checks, debit cards, lay away, and gift cards.

a)

Form utility

b)

Place utility

c)

Time utility

d)

Possession utility

e)

Information utility

31.

Involves communication with the consumer.

a)

Time utility

b)

Form utility

c)

Information utility

d)

Place utility

e)

Possession utility

32.

Marketing is the way a business _______ with its customers.

a)

communicates

b)

works

c)

helps

d)

talks

33.

Marketing helps a business find out its customers' needs and wants.

a)

True

b)

False

34.

Product means

a)

The cost to the buyer of goods or services

b)

Informing customers about products and persuading them to buy them

c)

Where goods or services are available

d)

Goods or services that are sold

35.

Price means

a)

Informing customers about products and persuading them to buy them

b)

The cost to the buyer of goods or services

c)

Where goods or services are available

d)

Goods or services that are sold

36.

What is customer loyalty?

a)

Customer loyalty is when a customer continues to buy a product or service from the same business because they love the quality or experience.

b)

Customer loyalty is when a customer returns to the same business because of the cheap prices.

c)

Loyal customers are the ones who only buy your products when they are on sale and recommend your offerings to friends.