What is the term used to describe a person who opens and manages his or her own
business?

What is the term used to define companies that have been in business at least five
years and employs at least one, but less than 50 employees?

What is the name of the organization that assists small businesses by providing advice
in management and financial matters?

What is the term used to describe companies that handle all aspects of exporting,
including finding customers, billing, shipping, and helping small businesses comply
with foreign regulations? These companies typically charge five to 15 percent fees for
their service.

What is the term used to describe the process of deciding what needs to be done to
achieve organizational objectives, identifying when and how it will be done, and
determining by whom it should be done?

What is the term used to describe the process when a firm arranges a firm's human
and material resources to carry out its plans?

What is the term used to describe the process of guiding and motivating others
toward the achievement of organizational goals?

What is the term used to describe the mechanism for making sure that the planning,
organizing, and leadership functions operate smoothly?

Which skills are usually utilized at the lower or higher levels of an organization?

What is the process called that involves dividing work into separate jobs and assigning
tasks to workers?

What is the term used to describe the degree to which tasks are subdivided into
smaller jobs?

What is the term used to describe an organization that has given a great deal of
decision-making authority to lower-level managers?

What is the term used to describe an organization where top-level managers tend to
assume all authority and make all decisions?

What type of organizational structure has many managerial levels and a long chain of
command?

What type of labor market is made up of employees currently working for the
organization?

What are the first two human resources stages in the employment selection process
called?

What is the term used to describe the comparison of actual employee performance
with expected employee performance?

What is the term used to describe an organization that represents workers in their
disputes with management over wages, hours, and working conditions?

What is the term used to describe the process of negotiating a labor agreement that
provides for compensation and working arrangements that are mutually acceptable to
the union and to management?

What is the term used to describe the process of settling a labor-management dispute
with a binding decision?

What is a classic entrepreneur called who starts off small and plans to keep his or her
business small?

What is an intrapreneur?

What is a business plan?

What are the two forms of alternative equity financing?

What is the term used to describe financing obtained from investment firms that
specialize in financing small, high-growth companies and receive an ownership
interest and a voice in management in return for their money?

What is the term used to describe the process of guiding the development,
maintenance, and allocation of resources needed to attain organizational goals?

What type of planning is the creation of long-range, comprehensive objectives and the
development of long-term courses of action?

What is a formal document called that states an organization’s purpose and reason for
existing and describes its basic philosophy?

What are the three distinctive styles of management leadership?

What is the term that means giving employees increased autonomy and discretion to
make decisions as well as control over the resources needed to make those decisions?

At what levels (such as lower, top-level, first-level) do managers most often use
technical skills, conceptual skills, and human relations skills?

What is the term that describes an organization structure that combines functional
and product departmentalization?

List one major weakness of group/team decision making.

What is the practice of giving a great deal of authority and decision-making freedom
to lower-level managers called?

In what type of organizations are lower-level personnel not given a chance to develop
their decision-making and leadership skills?

What is the term used to describe a company with a wide span of control and as short
chain of command?

What is the term used to describe a company with a narrow span of control and long
chain of command?

What are the four main activities for a human resource manager?

What is the term used to describe on-the-job training?

What is the name of the organization, created by the 1964 Civil Rights Act, that
investigates and resolves charges of discrimination?

What is the term used to describe the assignment of various functions, like human
resource management, accounting, or legal work, to outside firms?