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WorksheetsHuman Resources Management Final Exam
Total questions: 50
Worksheet time: 50mins
An action to influence other people to behave regularly is the definition of …
Ethics
Motivation
Effort
Control
Motivation that comes within a person is called … motivation.
Extrinsic
Awareness
Motivator
Intrinsic
According to the human resources approach, what can motivate employees other than money and satisfaction is …
The need for achievement and meaningful work
Boredom and repetition of tasks
Wage incentives
Supervision and direction
A contemporary approach that emphasizes how organizational members seek rewards in work situations is called ...
Reinforcement Theory
Content Theory
Process Theory
Contemporary Theory
In the hierarchy of needs theory, human needs are divided into the five levels below, EXCEPT ...
Physiological needs
Social needs
Self-esteem needs
Spiritual needs
The theory put forward by Douglas McGregor about two views on humans, namely positive and negative, is called …
Theories X and Y
Two-factor theory
ERG theory
Hierarchy of needs theory
ERG theory divides three groups of human needs, namely Existence, Relatedness, and ...
Goals
Growth
Gratification
Guidance
The theory that says that how behavior in the past influences future actions is …
Theory of justice
Expectancy theory
Reinforcement theory
Cognitive evaluation theory
What Herzberg focused on in his theory was …
Assess work
Predicting work productivity
Arranging factors of satisfaction and dissatisfaction
Determine need factors
Which of the following is NOT a theory about job satisfaction is ...
Scarcity theory
Equity theory
Two-factor theory
Discrepancy theory
The definition of leadership according to Chung and Megginson is …
Leadership is having a charismatic character
Leadership cannot be learned
The ability to influence the behavior of others
Leadership is the same as being an executive
Below are the characteristics needed for a leader, EXCEPT ...
Charisma
Indecision
Intelligence
Communication skills
The difference between management and leadership according to John Kotter is that Management is related to handling problems, while Leadership is related to ...
Handling changes
Handling problems
Handling finance
Handling work teams
Which of the following is NOT included in the four elements of leadership is ...
Authority
Group of people
Influence
Age
Which of the following is NOT a leadership trait identified by Ralph M. Stogdill is ...
5 physical traits in leadership
20 nature of tasks
16 personality traits
9 social traits
Two approaches regarding the nature of leadership include, the nature of leaders and non-leaders, and ...
Firm and indecisive leaders
Charismatic and non-charismatic leaders
Effective and ineffective leaders
Experienced and inexperienced leaders
The results of Ohio University research identified two dimensions of leadership behavior, namely ...
Initiating structure and consideration
Initiating structure and motivation
Consideration and efficiency
Consideration and supervision
Based on research from Michigan University, the characteristics of employee-oriented leaders are …
Organize tasks in as much detail as possible
Supervise employee work closely
Establish rigid work standards
Encourage members to participate
What is NOT included in the five leadership models from the contingency approach is ...
Fiedler's Model
Leadership Model
Hersey and Blanchard's Situational Model
Goal-Path Model (GPM)
The main factor in the Fiedler Model for obtaining effective leadership is …
Leader's technical expertise
Length of experience of the leader
Individual's basic leadership style
Number of members in the group
A process of conveying information from the sender to the recipient of a message using various media is the definition of …
Leadership
Motivation
Sending message
Communication
Below are communication functions, EXCEPT ...
Access restrictions
Supervision
Information
Emotional disclosure
(1) The sender has an idea ➔ (2) … ➔ (3) Conveying messages through communication media
Communication process number 2 according to the sequence above is …
Message reception
Feedback
Idea coding
The sender has an idea
Interpretation of messages in communication activities is said to be successful if …
Messages are symbols
Messages can be understood clearly
Messages are delivered via electronic media
The recipient receives the message
Messages conveyed through letters, memos, periodic organizational reports, and bulletins are called … communication.
Non-verbal
Verbal
Oral
Written
The disadvantage of oral communication is …
Cannot be used as concrete evidence
Messages are delivered faster
Faster feedback
The sender and recipient have proof of the message
Communication carried out by two or more people in different cultures between the sender and the recipient of the message is called … communication.
Interpersonal
Verbal
Cross-cultural
Oral
Communication carried out using language that is easily understood by the sender and recipient of the message is called … communication.
Cross-cultural
Interpersonal
Non-verbal
Telepathy
Information conveyed by subordinates to superiors in the form of accountability reports and input is a type of …
Horizontal Communication
Diagonal Communication
Downward Communication
Upward Communication
Communication between individuals or groups at the same level in an organization is called …
Horizontal Communication
Diagonal Communication
Downward Communication
Upward Communication
Protection of job security experienced by workers, both physically and mentally in their work environment is called …
Work welfare
Work leadership
Work safety
Work pleasure
What is regulated by Law number 1 of 1970 concerning work safety?
Annual bonus awarding process
Workplace safety standards
Setting employee salaries
Formation of trade unions
The number of work accidents and illnesses experienced by employees every million hours is a technique for measuring …
Frequency of accidents
Work accident rate
Emergency level
Work safety level
The purpose of the United States Congress in establishing the Occupational Safety and Health Act (OSHA) is …
Guarantees high-risk working conditions
Establish labor regulations
Imposing criminal sanctions for work safety violations
Provides guarantees of safe working conditions and protects against work accidents
The main objective of the Occupational Safety and Health Management System is …
Increase company profits
Reduce the risk of work accidents and achieve work safety
Achieve organizational goals efficiently and effectively
Optimizing organizational activities for financial gain
Which of the following is NOT the reason why work accidents occur due to human factors is ...
Not following the instructions for using the tool
Work carelessly
Poor lighting
Not using personal protection
Below are actions to prevent work accidents, EXCEPT ...
Employee training
Reduce unsafe conditions
Supervisor who has good knowledge
Neglecting equipment maintenance
A physically and mentally healthy workforce will have an impact ...
Increased productivity
Delayed production activities
Losses arise due to medical costs
Decreased employee work output
Which of the following is NOT a factor that causes stress ...
Wages
Holiday
Supervisors
Uncertainty over work
The aim of occupational health services in the Minister of Manpower Regulation is ...
Improve production equipment
Lowering immunity
Protecting workers against health problems
Putting pressure on the workforce
A reduction in the number of employees due to changes in organizational structure that is getting smaller is called ...
Temporary layoff
Outplacement
Recruitment
Downsizing
The positive factors of downsizing are ...
Effectiveness of all organizational resources
Reduces employee productivity
Increases company operational costs
Reduce product quality
The negative factors of downsizing are …
Effectiveness of all organizational resources
Reduction of company operational costs
Decreased employee loyalty
Increased labor productivity
Which of the following is NOT a negative impact of downsizing is ...
The employees who survive will be anxious
Increase in company turnover
Eliminate certain levels in the structure that hinder career advancement
Workload increases due to lack of human resources
Laying off temporarily due to reduced production activities, and will be rehired if business conditions improve is the definition of ...
Temporary layoff
Outplacement
Recruitment
Downsizing
The temporary dismissal policy eases the burden unilaterally, namely ...
Competitor
Government
Employee
The company itself
The negative impact of temporary layoffs is ...
Increased work productivity
Decreased employee commitment to the company
Increase in employee satisfaction
Increased company loyalty
Employees who are laid off due to restructuring but are assisted by the company in finding a new job are the definition of ...
Recruitment
Temporary suspension
Outplacement
Downsizing
Outplacement is used for employee levels ...
Lowest to highest
Just the lowest
Just the highest
Older
What is NOT included in the services provided in outplacement is ...
Guidelines for following the selection
Helps understand interview methods
Provide guidance in self-promotion techniques
Transportation services
