Customers always shared their happy shopping experience with their family and friends, and recommend them to go. This is known as ______ ______ ______ ______.

(a)  

Maintaining goodwill and customer loyalty will benefits company's ______ ______.

(a)  

To stay ahead of the competition among retailers, it is recommended for retailers to focus on providing ______ ______ ______.

(a)  

Creating a positive first impression is important when customer step into the retail store, retail assistant will need to (a)   the customer.

Organizational values, beliefs, and behaviors that prioritize and emphasize the delivery of exceptional customer service is known as ______ ______.

(a)  

Retail companies placed (a)   at the front and center of all their operations planning.

Companies that priorities cost-cutting or revenue generation over customer satisfaction are known as ______ - ______.

(a)  

A culture that provide employees with great flexibility to mark certain decisions on the spot for customers is known as (a)   .

The department for hiring the right type of employees for the company is known as

(a)  

Assisting customers and handling enquiries in the retail outlet are some of the roles of a ______ ______.

(a)  

Beside the daily retail operation and housekeeping, an important security role which the retail assistant should do is ______ ______.

(a)  

A retail company to focus in ensuring that customers get all the attention needed at all time is known as customer ______ ______.

(a)  

A retail assistant who have good knowledgeable about products and services, and skilled at dealing with customers is known as ______ ______.

(a)  

A retail assistant should be consistent in delivering top services so as to build the trust in customers by delivering on their promises is known as (a)   .