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Communications Midterm Review

Total questions: 86

Worksheet time: 2hrs 36mins

Name
Class
Date
1.

Match the vocabulary word with the correct definition: Career Portfolio

a)

unsolicited compliment or statement of praise and appreciation

b)

statement expressing beliefs, attitude and/or values regarding work and work relationships

c)

note providing detail, explanation and/or context

d)

collection of projects, reports, exams, awards and other evidence of past experience and accomplishments which may serve as a summary of an individual's interests and abilities and give a viewer an in-depth understanding of the individual's personality and creativity

e)

privately owned

2.

arranged in the order of occurrence

a)

Transcript, Degree, License and Certification

b)

Chronological

c)

Artifact

d)

Mission Statement

e)

Digital Career Portfolio

3.

letter in which the writer describes the qualities, characteristics and abilities of a person being recommended

a)

Mission Statement

b)

Artifact

c)

Chronological

d)

Letter of Recommendation

e)

Transcript, Degree, License and Certification

4.

item which documents or serves as evidence of an occurrence

a)

Transcript, Degree, License and Certification

b)

Chronological

c)

Artifact

d)

Digital Career Portfolio

e)

Mission Statement

5.

official, authorized documents stating classes and courses taken and completed

a)

Mission Statement

b)

Transcript, Degree, License and Certification

c)

Digital Career Portfolio

d)

Artifact

e)

Chronological

6.

summary of the goals which guide and provide purpose

a)

Mission Statement

b)

Digital Career Portfolio

c)

Chronological

d)

Artifact

e)

Transcript, Degree, License and Certification

7.

career portfolio in electronic form

a)

Transcript, Degree, License and Certification

b)

Mission Statement

c)

Chronological

d)

Digital Career Portfolio

e)

Letter of Recommendation

8.

dress code for relatively formal occasions which suggests men wear tuxedos but not insist on it

a)

Business Formal

b)

Black Tie Optional

c)

Business Casual

d)

Black Tie

9.

dress code for semi formal or casual professional occasions

a)

business formal

b)

business casual

c)

black tie optional

d)

black tie

10.

brief document summarizing a person's education, employment history and experience; used in career-building to highlight beneficial skills and sell oneself to potential employers, institutions or higher learning or other organizations

a)

résumé

b)

career objective

c)

functional résumé

d)

combination résumé

e)

chronological résumé

11.

The New York Times commended Emily Post as a pioneer of [blank] etiquette, which at the time was believed to be a privilege of the upper class and elaborate in nature.

a)

simplifying

b)

privilege

c)

elaborate

12.

Emily Post was born in Baltimore, [blank] in October 1872.

a)

Baltimore

b)

Maryland

13.

She wrote in various styles, including a couple of humorous [blank] books, many newspaper articles on interior design and architecture, and several romantic stories set in European and American society.

a)

travel

b)

architecture

14.

In [blank], her book "Etiquette" became a nonfiction best seller and updated editions have remained popular for decades.

a)

1922

b)

Etiquette

15.

There are really only three rules to introductions. The first is younger individuals introduce themselves to older [blank].

a)

younger

b)

individuals

16.

The second rule of introducing is gentlemen should introduce [blank 2], especially in a social situation. In business situations, it is more equal. Ladies and gentlemen would introduce themselves in the same time.

a)

ladies

b)

gentlement

17.

Mastering casual conversation is an art. It involves knowing both sides' interests, choosing adequate topics and being a good [blank 2], but most importantly, it takes practice.

a)

interests

b)

listener

c)

practice

18.

So I always say when you go into a situation you are not accustomed to, to have in your back pocket of some topics to talk about. The big "no-no" hot topics are politics, [blank 2] and personal information.

a)

religion

b)

topics

c)

interests

d)

practice

19.

In addition, because your facial expressions cannot be seen through the phone, it is very important to watch your [blank 1] to avoid any [blank 2].

4 lines
20.

When you are calling an individual, socially or in a business setting, you never want to be too long in your message. You want to state your [blank 1] and your phone number on the voicemail and a brief [blank 2] about what you are calling about.

4 lines
21.

The other thing in an interview is to not ever bring up a ______. However, having in the back of your mind, through your research, what is an ______ salary for the position you are going into, because they may ask you what you expect. If you give a range of what is appropriate, then they will know you are on target.

4 lines
22.

Some companies require employees to dress ______, while others have more ______ rules on attire. Either way, it is important to clarify what you are expected to wear because the definition of a certain dress code can vary depending on the ______.

4 lines
23.

Make sure to bathe or shower before the interview. Pay attention to details such as your ______ and hair and show up in clean and ______ clothes.

a)

fingernails

b)

pressed

24.

If possible, drive by the interview location the day before to ______ the possible commute time. You can always arrive early and wait to enter the office ______ minutes before the appointment.

a)

estimate

b)

five

25.

Besides basic etiquette, it is also very important to know how to strategically sell yourself during an interview. Generally speaking, focusing on your ______ and avoiding ______ is the key.

a)

strengths

b)

weaknesses

26.

At the end of the interview, make sure you express your _______ to the interviewer about the job opportunity. In addition to spoken words, sending a thank you _______ after the interview is a must.

4 lines
27.

A formal dining occasion might be a dinner in a fine restaurant, a formal wedding reception or a state _______. A formal dinner usually consists of more than _______ courses and requires a formal place setting.

4 lines
28.

One rule of thumb is you always want to remember you want to start from the _______ side first, work your way in to the plate, and above the plate is always your _______ silverware.

4 lines
29.

The very first thing you want to do is to wait until your _______ , or your business associate, or whoever you are eating dinner with, touches anything on the place setting, including your _______ .

4 lines
30.

Another thing to remember on the place setting is forks have four letters F-O-R-K, and left has four letters L-E-F-T, so forks are always on the _______ . Knives have five letters and knives are always on the _______ .

4 lines
31.

On your place setting you have a spoon. She serves as a pretty queen because she has a crown. Next to the spoon queen is the shiny knife, and the ________ of the knife will never face the queen, always face away from the queen. So, therefore, the ________ edge of your knife always faces your ________.

4 lines
32.

If you noticed, your ________ silverware is positioned in a manner that you can take it and position it accordingly simply by using your ________.

4 lines
33.

The only time the napkin goes back on the table is in the ________ of the meal, and it is positioned to the ________ side of the plate, not in the plate.

4 lines
34.

It is very important to dress properly in a formal dining environment. Some invitations will include dress ________, such as "black tie," "semi-formal" or "________".

4 lines
35.

You never want to be ________. Always be a little ________ if you are not sure.

4 lines
36.

An informal dining occasion can be a casual dinner party, a lunch with [blank], or a meal in a [blank] restaurant.

a)

family

b)

casual

37.

The first thing is you want to make sure you know the [blank] time to show up at the [blank].

4 lines
38.

You never discuss [blank] at the table or any "hot topics" that might cause [blank].

4 lines
39.

At a business meeting, just make sure you take your cues from your boss. Make sure you do not [blank]. As you are eating, eat at the same [blank] as everyone else at the table.

a)

over-order

b)

pace

40.

A career portfolio is a collection of projects, [blank], exams, awards and other evidence of past [blank] and accomplishments. It serves as a [blank] of your interests and [blank] and reveals more details than an application, résumé or cover letter.

a)

reports

b)

experience

c)

summary

d)

abilities

41.

I think the most beneficial thing about having a (a)   is that it will allow you to get a job. I don't think that there's really anybody that will hire you without having one of some form or fashion.

42.

Career portfolios may be used by (a)   , college admittance staff and scholarship boards to judge your ability, maturity, motivation and potential. Your résumé tells people who you are and what you have done, but a career portfolio shows people who you are and what you have done.

43.

greeting

a)

cover letter

b)

salutation

44.

Items in a portfolio are often called (a)   . The artifacts in your portfolio should showcase your best work.

45.

Your professional philosophy should describe your beliefs and attitude regarding work and work relationships. It serves to incorporate your (a)   into your work performance. It can include your view on concepts such as leadership, ethics and the value of your education and/or profession.

46.

Your mission statement should be a summary of the goals which guide you and give you purpose. It establishes what is important to you and indicates what (a)   means to you.

47.

Testimonials are unsolicited (a)   and statements of appreciation and may come from colleagues, teachers or employers. Letters of recommendation may come from teachers, counselors, coaches or employers and should contain positive, detailed information about you, your achievements and your potential.

48.

Each of these is a type of (a)   document which states classes and courses you have taken and completed. These are often viewed as more credible than some other artifacts because of their official nature.

49.

Include certificates, newspaper clippings and/or (a)   regarding your involvement in various organizations. These artifacts should illustrate how you contribute to the organizations in which you participate.

50.

Artifacts which illustrate your philanthropic nature and show how you (a)   to your community are important to include as well. Viewers will want to see your passion and commitment to your community.

51.

Items which do not belong in your portfolio include ______ mementos, outdated items and ______ artifacts. For example, do not include your ______ pictures, spelling bee medal from second grade, or C- research paper.

(a)  

52.

As you are selecting artifacts for your career portfolio, take the time to ______ on each. ______ yourself, "What does this say about ______?"; "Does it ______ my talents and abilities?" and "Would a reviewer find it ______ and significant?"

(a)  

53.

It is important for your portfolio to appear as ______ as possible. Many people organize the contents of a career portfolio in a three-ring ______ with tabbed dividers and a table of contents. Others have their portfolios professionally ______ and ______.

(a)  

54.

It's a good way to gain _________. It's a good way to really tell your employer, "Here's my _________, here's what I do really well, and here's why I think you should _________ me." So I think that the portfolio is _________.

a)

confidence

b)

strengths

c)

hire

d)

everything

55.

When arranging artifacts, you can order them _________, meaning in the order events _________. You can order them by _________. For example, you may want your sections to be academic items, employment items and community items. Or you may want to create sections for each _________ of artifact.

a)

chronologically

b)

occurred

c)

topic

d)

type

56.

There are also many ways to _________ a career portfolio. The key is it reflects who _________ and the _________ you are trying to obtain.

a)

design

b)

you are

c)

position

57.

Annotations should not be _________ or _________, but should state simple _________.

a)

embellished

b)

opinionated

c)

facts

58.

Your complete portfolio may have _________ of artifacts spanning a wide variety of topics and types. However, you want to be able to _________ your portfolio dependent on each _________.

a)

dozens

b)

adjust

c)

occasion

59.

A digital portfolio is simply a career portfolio in [blank] form. A digital portfolio allows a person to [blank] and review a portfolio more easily without [blank] interaction.

(a)  

60.

However you choose to build your digital portfolio, you should follow the same [blank] given for traditional portfolios in terms of content and organization. Artifacts should be impressive and [blank], and organization should provide for easy [blank] and quick access.

(a)  

61.

You never want to show [blank] in your book that you're not [blank] [blank] of.

(a)  

62.

A cover letter is a matter of [blank], used to introduce yourself, explain [blank] you are submitting your résumé and identify any [blank] and [blank] relevant to the position.

(a)  

63.

The only time you might [blank] need a cover letter is when you are delivering your résumé during a [blank] event, such as a [blank]. In this situation, you will likely have the opportunity to [blank] yourself and your résumé in person.

(a)  

64.

A cover letter should not be _________. Before you begin to write a cover letter, think about what you _________ about the company or organization it will address. You should _________ the company or organization and write a _________ letter for each situation.

a)

generic

b)

know

c)

research

d)

targeted

65.

A cover letter should be about _______ _______ long and include _______ to _______ paragraphs. The first paragraph is used to get the reader's _______ while identifying the position of interest.

a)

one page

b)

three

c)

four

d)

attention

66.

The second paragraph is where you should really make yourself _________. Focus on how you can _________ to the company or organization by connecting your past experiences to key _________ of the position. In other words, consider what the job posting requested and demonstrate how you _________.

a)

desirable

b)

contribute

c)

responsibilities

d)

qualify

67.

Making a personal _________ to the company and expressing an understanding of the company's _________ could help you stand out. However, you should be absolutely _________ of the company's culture if you plan to include this. Do not _________ anything, as this will make you look presumptuous or simply _________.

a)

connection

b)

customs

c)

sure

d)

assume

e)

foolish

68.

The third and final paragraph should reiterate your strong [blank] in the position, refer the reader to your [blank], and express your [blank] to further discuss the possibility of your employment in an interview. You should also include your [blank] information.

a)

interest

b)

résumé

c)

desire

d)

contact

69.

Ask others to review your cover letter so that you can be sure you are communicating what you are [blank] to communicate. You should also be as [blank] as possible. You are not giving your life story, so sharpen your [blank] and make paragraphs [blank] and to the [blank].

a)

intending

b)

concise

c)

focus

d)

short

e)

point

70.

Generally, cover letters will be [blank] the same as any other professional letter, with [blank] name and contact information [blank], then the [blank], the name and contact information of the [blank], and a salutation, or a [blank].

a)

first

b)

date

c)

recipient

d)

your

e)

formatted

71.

Sometimes, you might have the [blank] of the recipient, but you are not sure of the [blank]. If this is the case, use the person's full name [blank] a formal [blank]. For example, "Dear [blank] Johnson."

a)

name

b)

gender

c)

without

d)

title

e)

Taylor

72.

Your font size should be standard [blank] or [blank] point as well. The formatting details of your cover letter should [blank] the formatting details of your [blank] so they look [blank].

a)

10

b)

12

c)

match

d)

résumé

e)

uniform

73.

Always finish your cover letter with a _______ closing such as "_______". Leave space to hand sign your letter and type your full name _______ where your signature will be.

4 lines
74.

Do not use _______ or stock letters found on the Internet. Recruiters and hiring managers can easily _______ these, and they send the message that you do not _______ enough to write a _______ cover letter.

4 lines
75.

Never lie or _______. Be completely _______ about your experience. If you feel you do not have a strong work background, focus on what you do _______ and how you can _______ for your lack of experience.

4 lines
76.

It is incredibly important to _______ your cover letter carefully. Again, this is the first impression you will make. Even one _______ indicates _______ to the employer. Your _______ will probably not even get _______ at if you have spelling and grammar mistakes in the cover letter.

4 lines
77.

A résumé is the most basic and ______ of all career-building tools. It is a brief document summarizing your ______, history and experience. It is used to highlight ______ and sell yourself to employers, college admittance staff and scholarship boards.

(a)  

78.

The ultimate goal of a résumé is to secure an ______ and eventually an ______, so it is important your résumé ______ how you can ______ to an organization and its efforts.

(a)  

79.

Any résumé that has ______, that has not been ______ is a résumé that is headed toward the ______.

(a)  

80.

Everyone's résumés will not be the same, but there are some common elements they contain, including: ______; career ______; education; experience and ______; ______ activities; awards and honors; and personal ______.

(a)  

81.

Your career objective is a statement describing your career ______. It should be ______ based on the ______ you are trying to secure. Be ______ about your interests and allow your objective to show a reviewer what you hope to ______ through the position.

(a)  

82.

If you do not have much _______ experience, you may want to display your _______ information before work experience. List your _______ and date of graduation or _______ date of graduation.

a)

work

b)

education

c)

school

d)

expected

83.

In your experience and skills section, you should describe your past experiences in _______ terms and emphasize _______. How you write this section will depend on the _______ of résumé you have chosen to create.

a)

active

b)

accomplishments

c)

style

84.

If you are still trying to fill your résumé page, you can consider listing personal interests and _______ which show you are a well-rounded person. Do not list just any interests, but include interests which relate to your _______ goals and demonstrate your _______.

a)

hobbies

b)

career

c)

abilities

85.

You should not include any _______ information such as ______, date, marital or family status, ______, height or weight.

a)

personal

b)

birth

c)

photo

86.

You should use _______ language in your résumé. Use detailed and _______ terms when describing your objective, skills and past job duties. Think about the number of résumés which will be submitted and reviewed. You don't want your résumé to read the _______ as each of them, so be _______ and _______.

a)

descriptive

b)

expressive

c)

same

d)

specific

e)

original