Font size
WorksheetsTASHA POB 6,7,8
Total questions: 76
Worksheet time: 39mins
Selection involve a process that enables new employees to acquire the social knowledge and necessary skills in order to adapt to the organization's culture.
true
false
The founders' own behavior encourages employees to identify with them and internalize their beliefs, values, and assumptions
true
false
Culture is transmitted to employees in several forms, the most potent being stories, rituals, materials symbols, and language.
true
false
The explicit goal of the selection process is to identify and hire individuals with the knowledge, skills, and abilities to perform successfully.
true
false
In a strong culture, the organization's core values are both intensely held and widely shared.
true
false
The actions of top management is not a major impact on the organization's culture.
true
false
Symbols are repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable.
true
false
The dominant culture within an organization, typically defined by department designations and geographical separation.
true
false
Upon entry into organization the new member enters the metamorphosis stage in which a new employees sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
true
false
Core values is the primary or dominant values that are accepted throughout the organization.
true
false
.............................as a tactic may be necessary when resistance comes from a powerful source.
Facilitation and support
participation
manipulation and cooptation
negotiation
When a firm is ...........based on ............or territory, each function may have western, southern, mid- western and eastern regions.
specialization, geography
departmentalization, geography
specialization, process
departmentalization, process
Job dissatisfaction is the simplest and most obvious ......... of stress.
psychological effect
physiological effect
behavioral symptoms
cognitive effect
The following are the impact of human resource practices on organizational behavior, EXCEPT
A. generate sales and demand
helping management in in making general human resources decisions about promotions, transfers, and terminations
identify training and development needs
providing performance feedback
the more members who accept the ....... and the greater their commitment, the stronger the ..... and the greater its influence on member behavior
core values, culture
culture, core values
The explicit goal of.............. the process to identify and hire individuals with the knowledge, skills, and abilities to perform successfully.
selection
recruiting
the major advantage of ................departmentalization is efficiencies gained from putting specialist that focus on similar areas together.
functional
process
customer
example of................ are threats of transfer, loss of promotions, negative performance evaluations, and a poor letter of recommendation.
participation
coercion
The following are good core values of the company, Except
embtaced diversity
improper communication
Many organizations and subunits within them use ............ to help members identify with the culture, attest to their acceptance of it, and help preserve it. Jargon and special ways of expressing one's self to indicate membership in the organization.
rituals
stories
symbole
language
Before you start negotiating,you need to
determine where, when, with whom, and under what time constraints the negotiations will take place
prepare, research both sides of the discussion, identify any possible trade-offs, determine the most-desired and least-desired possible outcomes
The chain of command is an .... that extends from the top of the organization to the ..... and clarifies who reports to whom.
unbroken line of authority, X highest echelon
unbroken line of authority , lowest echelon
Manipulation refers to ..... twisting and distorting facts to make them appear mor attractive, withholding undesirable information, and.......... to get employees to accept a change.
seeks to buy off the leaders, giving them a key role
the act of giving facts, establish facts
covert influence attempts, creating false rumors
Changes in metabolism, increase heart and breathing rates, increase blood pressure, bring on headaches and induce heart attacks
psychological effect
physiological effect
Changes in metabolism, increase heart and breathing rates, increase blood pressure, bring on headaches and induce heart attacks
psychological effect
physiological effect
Manipulation refers to......twisting and distorting facts to make them appear mor attractive, withholding undesirable information, and.........to get employees to accept a change.
covert influence attempts, creating false rumors
make a meaningful contribution, lead by example
Selection is the process of.......the individual best suited for a particular position and the organization.
training
developing
choosing
Even if individuals want to change their behavior, group norms may act as a constraint. This is refer to...........
group inertia
threat to established resource allocations
In the first stage, we group the conditions into three general categories:
perceived conflict, felt conflict, and self conflict
communication, structure, and personal variables
The dominant culture within an organization, typically defined by department designations and geographical separation
true
false
Culture is transmitted to employees in several forms, the most potent being stories, rituals, materials symbols, and language.
true
false
Symbols are repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable.
TRUE
FALSE
Upon entry into organization, the new member enters the metamorphosis stage in which a new employees sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
TRUE
False
Selection involve a process that enables new employees to acquire the social knowledge and necessary skills in order to adapt to the organization's culture.
TRUE
FALSE
Symbols are repetitive sequences of activities that express and reinforce the kev values of the organization, which goals are most important, which people are important, and which are expendable.
TRUE
false
Core values is the primary or dominant values that are accepted throughout the organization.
true
false
The actions of top management is not a major impact on the organization's culture.
true
false
The dominant culture within, an organization, typically defined by department designations and geographical separation.
true
false
Evaluation practice also can be called as.......
performance evaluation
selection
training
the .......... stage includes statements, actions, and reactions made by conflicting parties, usually as overt attempts to implement their own intentions.
behavior
outcomes
intentions
All of the following are the organizational approaches in managing stress EXCEPT......
hypnosis
increased employee involvement
training
Conflict over content and goals of the work referred to....
task conflict
process conflict
Selective information processing can be describes as........
people with a high need for security are likely to resist change because it threatens their feelings of safety
changes substitute ambiguity and uncertainty for the known
individuals shape their world through their perceptions. Once they have created this world, it resists change.
How job tasks are formally divided, grouped, and coordinated."This statement is the definition for organizational
society
group
teamwork
structure
The major advantage of .................departmentalization is efficiencies gained from putting specialist that focus on similar areas together.
functional
process
customer
product
.............conflict refers to conflict over how work gets done.
task
process
.......... refers to the rights inherent in a managerial position to give orders and to expect the orders to be obeyed
Unity of command
Chain of command
authority
Which HR practice is a periodic and systematic process whereby the job performance of an employee is documented and evaluated?
Career development
Performance appraisal
Which HR practice is a periodic and systematic process whereby the job performance of an employee is documented and evaluated?
Career development
Performance appraisal
Potential sources of stress under individual differences can be categorized as..................
perception, job experience, and locus of control
political uncertainties, technological uncertainty, and economic uncertainties
family issues, personal economic problems, and inherent personality characteristics
family issues, personal economic problems, and inherent personality characteristics
Potential sources of stress under individual differences can be categorized as..................
perception, job experience, and locus of control
political uncertainties, technological uncertainty, and economic uncertainties
family issues, personal economic problems, and inherent personality characteristics
family issues, personal economic problems, and inherent personality characteristics
Organizational culture refersto a system of shared meaning held by members. This system of shared meaning includes beliefs, and assumptions that characterize the organization.
core
values
traditions
custom
Second stage in conflict process...
cognition and personalization
behavior and personalization
Second stage in conflict process...
cognition and personalization
behavior and personalization
How the employees can learn culture through materials symbol?
Size of offices
The elegance of furnishings
The layout of the company
All of the above
When an employee has negative emotional interaction with other people, he/she involved in.......... conflict.
task
roles
relationship
Which of the following has a major impact on keeping organizational culture alive?
Training process
Top management actions
When you have exchanged initial positions, you and the other party will explain, amplify, clarify, bolster, and jusofy your original demands. This refer to ......... stage in negotiation process.
clarification and justification
preparation and planning
Which of the following is NOT a problem that occurs when conflict is encouraged?
Time lost on the job
Increased group viability
Reductions in cooperation
All the following are characteristics of strong culture in the organization EXCEPT......
employees have the same opinions about the organization's mission and values
the organization's core values are both intensely held and widely shared
employees have opinions about the organization are vary widely
What principle helps preserve the concept of unbroken line of authority?
Span of control
Centralization
Unity of command
What principle helps preserve the concept of unbroken line of authority?
Span of control
Centralization
Unity of command
Which stage in negotiation process that formalizing the agreement and developing procedures necessary for implementing and monitoring it?
Closure and implementation
preparation and planning
Examples of ........ are threats of transfer, loss of promotions, negative performance evaluations, and a poor letter of recommendation.
facilitation and support
coercion
Which of the following is NOT included in the definition of conflict?
Negatively affect
Differences in interpretations
Disruption of tasks
Which of the following is the advantage of narrow span of control?
Small number of subordinates
Overly tight supervision
Complexity of vertical communication
Which of the following is the advantage of narrow span of control?
Small number of subordinates
Overly tight supervision
Complexity of vertical communication
Organizations have built-in mechanisms to produce stability this......as a counterbalance to sustain stability.
threat to established resource allocations
threat to expertise
structural inertia
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
Which of the following is NOT the individual differences for sources of stress?
perception
relationship
Job experience
