wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

TASHA POB 6,7,8

Total questions: 76

Worksheet time: 39mins

Name
Class
Date
1.

Selection involve a process that enables new employees to acquire the social knowledge and necessary skills in order to adapt to the organization's culture.

a)

true

b)

false

2.

The founders' own behavior encourages employees to identify with them and internalize their beliefs, values, and assumptions

a)

true

b)

false

3.

Culture is transmitted to employees in several forms, the most potent being stories, rituals, materials symbols, and language.

a)

true

b)

false

4.

The explicit goal of the selection process is to identify and hire individuals with the knowledge, skills, and abilities to perform successfully.

a)

true

b)

false

5.

In a strong culture, the organization's core values are both intensely held and widely shared.

a)

true

b)

false

6.

The actions of top management is not a major impact on the organization's culture.

a)

true

b)

false

7.

Symbols are repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable.

a)

true

b)

false

8.

The dominant culture within an organization, typically defined by department designations and geographical separation.

a)

true

b)

false

9.

Upon entry into organization the new member enters the metamorphosis stage in which a new employees sees what the organization is really like and confronts the possibility that expectations and reality may diverge.

a)

true

b)

false

10.

Core values is the primary or dominant values that are accepted throughout the organization.

a)

true

b)

false

11.

.............................as a tactic may be necessary when resistance comes from a powerful source.

a)

Facilitation and support

b)

participation

c)

manipulation and cooptation

d)

negotiation

12.

When a firm is ...........based on ............or territory, each function may have western, southern, mid- western and eastern regions.

a)

specialization, geography

b)

departmentalization, geography

c)

specialization, process

d)

departmentalization, process

13.

Job dissatisfaction is the simplest and most obvious ......... of stress.

a)

psychological effect

b)

physiological effect

c)

behavioral symptoms

d)

cognitive effect

14.

The following are the impact of human resource practices on organizational behavior, EXCEPT

a)

A. generate sales and demand

b)

helping management in in making general human resources decisions about promotions, transfers, and terminations

c)

identify training and development needs

d)

providing performance feedback

15.

the more members who accept the ....... and the greater their commitment, the stronger the ..... and the greater its influence on member behavior

a)

core values, culture

b)

culture, core values

16.

The explicit goal of.............. the process to identify and hire individuals with the knowledge, skills, and abilities to perform successfully.

a)

selection

b)

recruiting

17.

the major advantage of ................departmentalization is efficiencies gained from putting specialist that focus on similar areas together.

a)

functional

b)

process

c)

customer

18.

example of................ are threats of transfer, loss of promotions, negative performance evaluations, and a poor letter of recommendation.

a)

participation

b)

coercion

19.

The following are good core values of the company, Except

a)

embtaced diversity

b)

improper communication

20.

Many organizations and subunits within them use ............ to help members identify with the culture, attest to their acceptance of it, and help preserve it. Jargon and special ways of expressing one's self to indicate membership in the organization.

a)

rituals

b)

stories

c)

symbole

d)

language

21.

Before you start negotiating,you need to

a)

determine where, when, with whom, and under what time constraints the negotiations will take place

b)

prepare, research both sides of the discussion, identify any possible trade-offs, determine the most-desired and least-desired possible outcomes

22.

The chain of command is an .... that extends from the top of the organization to the ..... and clarifies who reports to whom.

a)

unbroken line of authority, X highest echelon

b)

unbroken line of authority , lowest echelon

23.

Manipulation refers to ..... twisting and distorting facts to make them appear mor attractive, withholding undesirable information, and.......... to get employees to accept a change.

a)

seeks to buy off the leaders, giving them a key role

b)

the act of giving facts, establish facts

c)

covert influence attempts, creating false rumors

24.

Changes in metabolism, increase heart and breathing rates, increase blood pressure, bring on headaches and induce heart attacks

a)

psychological effect

b)

physiological effect

25.

Changes in metabolism, increase heart and breathing rates, increase blood pressure, bring on headaches and induce heart attacks

a)

psychological effect

b)

physiological effect

26.

Manipulation refers to......twisting and distorting facts to make them appear mor attractive, withholding undesirable information, and.........to get employees to accept a change.

a)

covert influence attempts, creating false rumors

b)

make a meaningful contribution, lead by example

27.

Selection is the process of.......the individual best suited for a particular position and the organization.

a)

training

b)

developing

c)

choosing

28.

Even if individuals want to change their behavior, group norms may act as a constraint. This is refer to...........

a)

group inertia

b)

threat to established resource allocations

29.

In the first stage, we group the conditions into three general categories:

a)

perceived conflict, felt conflict, and self conflict

b)

communication, structure, and personal variables

30.

The dominant culture within an organization, typically defined by department designations and geographical separation

a)

true

b)

false

31.

Culture is transmitted to employees in several forms, the most potent being stories, rituals, materials symbols, and language.

a)

true

b)

false

32.

Symbols are repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable.

a)

TRUE

b)

FALSE

33.

Upon entry into organization, the new member enters the metamorphosis stage in which a new employees sees what the organization is really like and confronts the possibility that expectations and reality may diverge.

a)

TRUE

b)

False

34.

Selection involve a process that enables new employees to acquire the social knowledge and necessary skills in order to adapt to the organization's culture.

a)

TRUE

b)

FALSE

35.

Symbols are repetitive sequences of activities that express and reinforce the kev values of the organization, which goals are most important, which people are important, and which are expendable.

a)

TRUE

b)

false

36.

Core values is the primary or dominant values that are accepted throughout the organization.

a)

true

b)

false

37.

The actions of top management is not a major impact on the organization's culture.

a)

true

b)

false

38.

The dominant culture within, an organization, typically defined by department designations and geographical separation.

a)

true

b)

false

39.

Evaluation practice also can be called as.......

a)

performance evaluation

b)

selection

c)

training

40.

the .......... stage includes statements, actions, and reactions made by conflicting parties, usually as overt attempts to implement their own intentions.

a)

behavior

b)

outcomes

c)

intentions

41.

All of the following are the organizational approaches in managing stress EXCEPT......

a)

hypnosis

b)

increased employee involvement

c)

training

42.

Conflict over content and goals of the work referred to....

a)

task conflict

b)

process conflict

43.

Selective information processing can be describes as........

a)

people with a high need for security are likely to resist change because it threatens their feelings of safety

b)

changes substitute ambiguity and uncertainty for the known

c)

individuals shape their world through their perceptions. Once they have created this world, it resists change.

44.

How job tasks are formally divided, grouped, and coordinated."This statement is the definition for organizational

a)

society

b)

group

c)

teamwork

d)

structure

45.

The major advantage of .................departmentalization is efficiencies gained from putting specialist that focus on similar areas together.

a)

functional

b)

process

c)

customer

d)

product

46.

.............conflict refers to conflict over how work gets done.

a)

task

b)

process

47.

.......... refers to the rights inherent in a managerial position to give orders and to expect the orders to be obeyed

a)

Unity of command

b)

Chain of command

c)

authority

48.

Which HR practice is a periodic and systematic process whereby the job performance of an employee is documented and evaluated?

a)

Career development

b)

Performance appraisal

49.

Which HR practice is a periodic and systematic process whereby the job performance of an employee is documented and evaluated?

a)

Career development

b)

Performance appraisal

50.

Potential sources of stress under individual differences can be categorized as..................

a)

perception, job experience, and locus of control

b)

political uncertainties, technological uncertainty, and economic uncertainties

c)

family issues, personal economic problems, and inherent personality characteristics

d)

family issues, personal economic problems, and inherent personality characteristics

51.

Potential sources of stress under individual differences can be categorized as..................

a)

perception, job experience, and locus of control

b)

political uncertainties, technological uncertainty, and economic uncertainties

c)

family issues, personal economic problems, and inherent personality characteristics

d)

family issues, personal economic problems, and inherent personality characteristics

52.

Organizational culture refersto a system of shared meaning held by members. This system of shared meaning includes beliefs, and assumptions that characterize the organization.

a)

core

b)

values

c)

traditions

d)

custom

53.

Second stage in conflict process...

a)

cognition and personalization

b)

behavior and personalization

54.

Second stage in conflict process...

a)

cognition and personalization

b)

behavior and personalization

55.

How the employees can learn culture through materials symbol?

a)

Size of offices

b)

The elegance of furnishings

c)

The layout of the company

d)

All of the above

56.

When an employee has negative emotional interaction with other people, he/she involved in.......... conflict.

a)

task

b)

roles

c)

relationship

57.

Which of the following has a major impact on keeping organizational culture alive?

a)

Training process

b)

Top management actions

58.

When you have exchanged initial positions, you and the other party will explain, amplify, clarify, bolster, and jusofy your original demands. This refer to ......... stage in negotiation process.

a)

clarification and justification

b)

preparation and planning

59.

Which of the following is NOT a problem that occurs when conflict is encouraged?

a)

Time lost on the job

b)

Increased group viability

c)

Reductions in cooperation

60.

All the following are characteristics of strong culture in the organization EXCEPT......

a)

employees have the same opinions about the organization's mission and values

b)

the organization's core values are both intensely held and widely shared

c)

employees have opinions about the organization are vary widely

61.

What principle helps preserve the concept of unbroken line of authority?

a)

Span of control

b)

Centralization

c)

Unity of command

62.

What principle helps preserve the concept of unbroken line of authority?

a)

Span of control

b)

Centralization

c)

Unity of command

63.

Which stage in negotiation process that formalizing the agreement and developing procedures necessary for implementing and monitoring it?

a)

Closure and implementation

b)

preparation and planning

64.

Examples of ........ are threats of transfer, loss of promotions, negative performance evaluations, and a poor letter of recommendation.

a)

facilitation and support

b)

coercion

65.

Which of the following is NOT included in the definition of conflict?

a)

Negatively affect

b)

Differences in interpretations

c)

Disruption of tasks

66.

Which of the following is the advantage of narrow span of control?

a)

Small number of subordinates

b)

Overly tight supervision

c)

Complexity of vertical communication

67.

Which of the following is the advantage of narrow span of control?

a)

Small number of subordinates

b)

Overly tight supervision

c)

Complexity of vertical communication

68.

Organizations have built-in mechanisms to produce stability this......as a counterbalance to sustain stability.

a)

threat to established resource allocations

b)

threat to expertise

c)

structural inertia

69.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience

70.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience

71.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience

72.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience

73.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience

74.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience

75.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience

76.

Which of the following is NOT the individual differences for sources of stress?

a)

perception

b)

relationship

c)

Job experience