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Sales Course- Module 5 Quiz

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

In this stage, you discovered the prospect's needs, interest, buying criteria, and buying motive.

a)

First Contact

b)

Qualification

c)

Presentation

d)

Closing

2.

The _____________ stage depends on the information you gathered in the Qualification stage.

a)

Presentation

b)

First Contact

c)

Closing

d)

Prospecting

3.

Personal Attention, Safety, Financial and Ownership are examples of ________________.

a)

Buying Criteria

b)

Buyer Interests

c)

Buyer Motives

d)

Buyer's Needs

4.

Live demonstrations of the product or service, free product trial periods, or visiting customers to see products are all examples of ____________________.

a)

Success Stories

b)

Customer Testimonials

c)

Industry Reviews and Evaluations

d)

Product Demonstration

5.

Written endorsements from existing customers or reference that your prospect can contact is considered ____________________.

a)

Customer Testimonials

b)

Product Demonstration

c)

Awards

d)

Success Stories

6.

______________ questions are used to evaluate your prospect's reaction to your presentation.

a)

Alternative

b)

Reward

c)

Assessment

d)

Objection

7.

You should use _________ to stimulate the buying motives of your prospect.

a)

bribes

b)

candy

c)

coercion

d)

benefits

8.

True or False: A critical step in the Presentation stage and the selling process is feedback.

a)

True

b)

False

9.

____________ is the evidence that your product and/or service can successfully meet the prospect's expectations.

a)

Proof-of-store

b)

Proof-of-success

c)

Proof-of-sale

d)

Proof-of-profit

10.

True or False: You should use logic to assist your prospect in logically justifying the buying commitment.

a)

True

b)

False