Management involves:

_____ planning is the creation of long-range, comprehensive objectives and the development of long-term courses of action.

_____ planning is short-range, detailed planning that is based on long-range planning.  It typically has a time frame that is less than one year long.

_____ is the process of arranging the structures and relationships of human and material resources to carry out an organization's plans.

_____ provides the structure of people, positions, departments, and activities within which the company objectives can be accomplished.

_____ is the process of guiding and motivating others toward the achievement of organizational goals.

Leadership is:

Stuart McFarland is sales manager for a hotel.  His job entails leading, motivating, and communicating with employees.  McFarland’s main management activity is:

The relatively consistent pattern of behavior that characterizes a leader is called his or her _____ style.

At IBM, the MDX group is at a crossroad about how to market a new software package.  Judy Ramsby, the head of the group, has told the group of managers that "it is up to the group.  As long as they don't violate company policy, the decisions are up to them."  Judy Ramsby is practicing a(n) _____ leadership style.

_____ is the set of attitudes, values, and standards that distinguishes one organization from another.

_____ is the process of ensuring that the organization's objectives are being met and of correcting deviations from the plan.

The specialized knowledge and ability that a person brings to a job, such as computer programming, is called a(n) ______ skill.

The management activity of organizing.

_____ is the process of dividing the work and assigning tasks to workers.

_____ is the degree to which tasks are subdivided into smaller jobs.

_____ is the process of grouping jobs together so that similar or associated tasks and activities can be

A(n) _____ is a picture of the relationships among tasks and those employees given authority to do those tasks.

Which of the following is NOT a commonly used method for departmentalizing a firm?