Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

HOUSEKEEPING ROOM

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

HOUSEKEEPING DEPARTEMENT IS RESPONSIBLE TO PROVE SERVICE ON GUEST LOAN ITEMS. GUEST LOAN ITEMS FREE OF CHARGE IS

a)

EXTRA BED

b)

EXTRA ROOM

c)

HAND IRON

d)

BABY CRIB

2.

GUEST LOAN ITEMS THAT GUEST HAVE TO PAY ADDITIONAL CHARGE IS

a)

EXTRA BED

b)

BABY BLANKET

c)

TOWEL

d)

HAND IRON

3.

PROVIDE HOUSEKEEPING SERVICE IS FREE OF CHARGE. WHAT IS THE ITEMS THAT IF IT IS LOST OR DAMAGE AND GUEST HAVE TO PAY THE DAMAGE IS

a)

COFFEE MAKER

b)

HOT WATER

c)

COLD WATER

d)

FRESH WATER

4.

HOW USUALLY IF A GUEST SAYS THANKS, YOU SHOULD BE SAY

a)

GOOD MORNING

b)

HAVE A NICE DAY

c)

LET ME CHECK

d)

MY PLEASURE

5.

WHO IS RESPONSIBLE TO RECEIVE AN INTERNAL OR EXTERNAL CALL FOR HOUSEKEEPING OFFICE

a)

TELEPHONE OPERATOR

b)

HOUSEKEEPING OFFICE CLERK

c)

ORDER TAKER

d)

TAKING ORDER

6.

WHAT IS THE NAME OF THE FORMS IF YOU WANT TO TAKE A NOTE THE GUEST'S REQUEST ON GUEST LOAN ITEMS

a)

ROOM BOY CONTROL SHEET

b)

GUEST LOAN FORM

c)

MAINTENANCE REQUEST

d)

LOST AND FOUND FORM

7.

WHERE IS THE APPROPRIATE A HAIR DRYER IN A GUEST ROOM

a)

BATH ROOM

b)

NIGHT LAMP TABLE

c)

DRESSING TABLE

d)

WARDROBE

8.

WHERE IS THE APPROPRIATE OF BATHROBE

a)

BATH TOWEL RACK

b)

WARDROBE

c)

BED

d)

BATHROOM

9.

THE ROOM IS OCCUPIED BUT THERE IS NO LUGGAGE

a)

DND

b)

SO

c)

ONL

d)

OD

10.

THE FIRST RACK OF A ROOM BOY TROLLEY IS

a)

GARBAGE HUMPER

b)

CLEANING CADDY

c)

LINEN HUMPER

d)

GUEST AMENITIEST OR GUEST SUPPLIEST

11.

CHEMICAL USED TO CLEAN BRASS OR METAL

a)

GLASS CLEANER

b)

GLOW METAL POLISH

c)

MPC

d)

TOILET BOWL CLEANER

12.

CENTRAL ROOM OF ALL LINEN IN THE HOTEL

a)

LINEN ROOM

b)

ROOM BOY STATION

c)

LINEN CHUTE

d)

LINEN HUMPER