WorksheetsF&B (NATURA) - TEST 1 - 16 JAN 2025
Total questions: 10
Worksheet time: 4mins
Is there any " a la minute" option available on the breakfast buffet?
Yes
No
Associates obtain the guest's name and use the caller's name at least three times during the conversation
True
False
Associates greet the guest within 2 minutes of seating and offer a pre-meal drink
True
False
For first time guests, Do associates offer to give a brief introduction to the concept of the restaurant?
Yes
No
Within minutes should the order be taken once the menu is offered to the guest?
5 minutes
10 minutes
Dishes are cleared within 3 minutes of guests finishing their meals or as required during the meal
True
False
The waiter should offer desserts to the guest by .
Verbally
Presenting the guest
Only offering drinks
What is the standard time for a waiter to offer another beverage after the guest finishes their drink?
1 minutes
2 minutes
3 minutes
5 minutes
Name the Q1-2025 promotion for dinner of Natura and if any special offer including?
Vietnamese Set Menu, buy 1 get 1 for local beer
Spanish Set Menu, 20% off on all dishes
Vietnamese Set Menu, free dessert
Vietnamese Set Menu, buy 2 get 1 free
Name the festive promotion of Natura and the special package offer if any?
Festive Buffet on 24 Dec with Free flow drink package
Holiday Feast on 25 Dec with No drink
New Year Celebration with Discount
Christmas Special with Limited drink
