WorksheetsHospitality and Travel Industry Quiz
Total questions: 5
Worksheet time: 3mins
What does 'hospitality' refer to in the context of the travel industry?
The feeling guests take from their experience with the operation
The number of guests a hotel can accommodate
The physical structure of a hotel
The cost of a hotel stay
What is the role of a concierge?
A caretaker of an apartment complex or a small hotel
A person who drives a taxi
A person who rents cars
A tour guide
What is 'suggestive selling'?
Offering discounts to guests
Selling tickets for local attractions
Recommending additional or different items to a guest
Providing free samples to guests
What is a 'cruise line'?
A ferry service
A type of car rental service
A passenger ship used for voyages
A type of bus service
What does a 'tour operator' do?
Drives a taxi
Contracts with suppliers and attractions to create multiday tour packages
Operates a ferry service
Manages a travel agency
