WorksheetsUNIT #2 EXAM
Total questions: 40
Worksheet time: 20mins
Using sarcasm while upset is an example of assertive communication.
True
False
Misunderstandings are a common cause of conflict.
True
False
“It hurts ME when you say stuff like that” is an example of what?
Misunderstanding
Passive-aggressive communication
Aggressive communication
I-statement
Pseudoscience is always peer-reviewed and verified by other scientists.
True
False
Which government program provides healthcare coverage for low-income individuals, people with disabilities, and pregnant women?
Medicare
Affordable Care Act (ACA)
PPO
Medicaid
Which of the following is a SMART goal?
I’ll go to the gym when I feel like it.
I want to be healthier someday.
I will run 2 miles, three times a week, for the next month.
I hope I can lose some weight eventually.
HIPAA protects patient privacy by requiring consent before sharing medical information.
True
False
Which of the following is NOT an example of nonverbal communication?
Eye contact
Gesture
Posture
Which term matches the definition: "Medical care that seeks to prevent health conditions from developing; includes annual physicals, screenings, and vaccines"?
Health Literacy
Health Fraud
Medicare
Preventive Healthcare
Which term matches the definition: "Illegal activity related to health products or services, such as deceptive labeling or false advertising"?
Health Fraud
Outpatient Facility
HIPAA
Primary Care Physician (PCP)
Which term matches the definition: "Insurance program for people 65 and older"?
Health Literacy
Medicare
Preventive Healthcare
Outpatient Facility
Which of these is an example of pseudoscience?
Peer-reviewed research
Repeatable experiments
“Cell phones cause brain cancer” claims without proof
Scientific journals
What is the role of a PRIMARY CARE PROFESSIONAL?
To perform surgeries
To provide routine checkups, prescriptions, and preventive services
To manage hospital finances
To conduct laboratory research only
What does the ability to find, evaluate, apply, and share health information refer to?
Health illiteracy
Health literacy
Medical diagnosis
Patient confidentiality
What are facilities where patients receive treatment but DO NOT stay overnight called?
Inpatient facilities
Outpatient facilities
Emergency rooms
Intensive care units
Which communication style clearly states feelings, needs, and goals while respecting others?
Aggressive
Passive
Passive-aggressive
Assertive
Which of the following URL stems usually indicates a reliable health information source?
.biz
.gov
.net
.com
What is the main goal of health promotion?
To advocate for and support the health of families and communities
To sell health services to consumers
To limit access to health information
To make profit from health products
Active listening requires which of the following?
Thinking about your response while they talk
Interrupting to clarify points
Giving feedback and paraphrasing
Looking away to avoid pressure
Assertive communication respects both people in the conversation.
True
False
The Affordable Care Act allows young people to stay on their parents’ insurance until age 26.
True
False
Which type of insurance plan offers more flexibility in choosing healthcare providers but usually costs more?
Medicaid
HMO
Medicare
PPO
What does preventive healthcare include?
Alternative therapies only
Annual checkups
Emergency surgeries only
Hospitalization after accidents
Which law gives patients the right to keep their medical information private?
Affordable Care Act
Health Insurance Portability and Accountability Act (HIPAA)
Medicare Law
Truth-in-Advertising Act
Which of the following websites is most likely to contain reliable health information?
www.fitness.net
www.fastdietprofits.com
www.healthtips123.com
www.cancer.gov
Which of the following is an example of inpatient care?
Staying in a hospital intensive care unit
Visiting a dentist for a cleaning
Counseling at school
Physical therapy at a clinic
Which federal organization regulates and ensures the safety of food, health products, and medications?
WORLD HEALTH ORGANIZATION
MEDICARE
CDC
FDA
Unresolved conflict can affect both emotional and physical health.
True
False
Conflict is always negative and should be avoided at all costs.
True
False
A primary care physician (PCP) provides all of the following services except:
Screenings
Preventive checkups
Prescriptions
Advanced heart surgery
Which of the following is an example of verbal communication?
Facial expression
Posture
Text message
Peer mediation programs usually involve:
Teachers making final decisions
Specially trained students helping other students
Friends ignoring conflict until it passes
Parents resolving student conflicts
Healthy conflicts would included by:
the presence of respect and constructive communication
the use of personal attacks and blame
avoiding all disagreements
ignoring others' perspectives
Miscommunications online often occur because:
People don’t check messages
Nonverbal cues are missing
People type too fast
Phones block tone of voice
Mediation is best described as:
Having a neutral third party help resolve conflict
Avoiding discussion to prevent escalation
Arguing until one person gives up
Writing down your thoughts
Which of the following is the first step in the negotiation process?
Asking for solutions
Identifying the cause of the conflict
Carrying out the solution
Compromise
Outpatient facilities require patients to stay overnight for treatment.
True
False
When both sides give in a little to reach an agreement, this is called:
Mediation
Aggression
Compromise
Feedback
What is the first step in the communication process?
Nonverbal signals
Sending a message
Listening skills
Giving feedback
Which of the following is an example of passive communication?
Calmly expressing disagreement
Using sarcasm when angry
Interrupting someone to make a point
Saying “yes” to an activity you don’t want to do
