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MG 201 EXAM 1

Total questions: 83

Worksheet time: 1hrs 10mins

Name
Class
Date
1.

The systematic study and application of knowledge about how people act within the organizations where they work is known as:

(a)  

2.

From what disciplines does OB originate?

a)

Criminology

b)

Social Psychology

c)

Sociology

d)

Psychology

e)

Anthropology

3.

Behaviors and Attitudes are ____ of Organizational Behavior

a)

Drivers

b)

Outcomes

c)

Neither

d)

Both

4.

Individual characteristics are ____ of Organizational Behavior

a)

Drivers

b)

Outcomes

c)

Neither

d)

Both

5.

Group characteristics are ____ of Organizational Behavior

a)

Drivers

b)

Outcomes

c)

Neither

d)

Both

6.

Motivational characteristics are ____ of Organizational Behavior

a)

Drivers

b)

Outcomes

c)

Neither

d)

Both

7.

Organizational characteristics are ____ of Organizational Behavior

a)

Drivers

b)

Outcomes

c)

Neither

d)

Both

8.

The idea that people make the place through their ideas, emotions, talents, etc., and companies should hire for fit and to create the desired "vibe" of the company:

(a)  

9.

What is the first idea in the "Rule of 1/8th"?

a)

1/2 companies see a connection between what people do & profits

b)

1/2 companies make multiple, synergistic changes to connect people & profits

c)

1/2 companies persist with changes made to connect people & profits

10.

What is the second idea in the "Rule of 1/8th"?

a)

1/2 companies see a connection between what people do & profits

b)

1/2 companies make multiple, synergistic changes to connect people & profits

c)

1/2 companies persist with changes made to connect people & profits

11.

What is the third idea in the "Rule of 1/8th"?

a)

1/2 companies see a connection between what people do & profits

b)

1/2 companies make multiple, synergistic changes to connect people & profits

c)

1/2 companies persist with changes made to connect people & profits

12.

Which of the following is NOT a best practice for managing OB?

a)

Employment security

b)

Selective hiring

c)

Centralization

d)

Effective work teams

13.

Which of the following is NOT a best practice for managing OB?

a)

Good pay

b)

Sharing of information

c)

Status differences

d)

Continuous training

14.

What is job performance?

a)

The actual functions you perform, aka what's in your job description

b)

Motivation x Ability x Environment

c)

Contextual performance of going above & beyond

d)

Engaging in behaviors that harm an organization

15.

What is task performance?

a)

The actual functions you perform, aka what's in your job description

b)

Motivation x Ability x Environment

c)

Contextual performance of going above & beyond

d)

Engaging in behaviors that harm an organization

16.

What are citizenship behaviors?

a)

The actual functions you perform, aka what's in your job description

b)

Motivation x Ability x Environment

c)

Contextual performance of going above & beyond

d)

Engaging in behaviors that harm an organization

17.

What are counterproductive behaviors?

a)

The actual functions you perform, aka what's in your job description

b)

Motivation x Ability x Environment

c)

Contextual performance of going above & beyond

d)

Engaging in behaviors that harm an organization

18.

The type of task performance that includes day-to-day expectations, the bulk of your job desc.:

(a)  

19.

The type of task performance that includes stuff that is less frequent but of high importance, often requiring unique problem solving:

(a)  

20.

The type of task performance that requires thinking outside the box & outside your job description:

(a)  

21.

The type of citizenship behaviors that include helping out, courtesy, and sportsmanship:

(a)  

22.

The type of citizenship behaviors that include voice, civic virtue (aka volunteering), and boosterism (speaking good about the company):

(a)  

23.

Gossiping and incivility are counterproductive behaviors classified as:

a)

Property deviance

b)

Production deviance

c)

Political deviance

d)

Personal aggression

24.

Sabotage and theft are counterproductive behaviors classified as:

a)

Property deviance

b)

Production deviance

c)

Political deviance

d)

Personal aggression

25.

Harassment and abuse are counterproductive behaviors classified as:

a)

Property deviance

b)

Production deviance

c)

Political deviance

d)

Personal aggression

26.

Substance abuse and wasting resources are counterproductive behaviors classified as:

a)

Property deviance

b)

Production deviance

c)

Political deviance

d)

Personal aggression

27.

Which of the following is NOT a cause of employee turnover:

a)

Unmet expectations

b)

High opportunities for growth/advancement

c)

Not enough coaching/resources

d)

Lack of person-job fit

28.

Which of the following is NOT a cause of employee turnover:

a)

Over-appreciation

b)

Stress

c)

Lack of work/life balance

d)

Market demands

29.

Path 1 of employee turnover: Leave an (a)   job.

30.

Path 2 of employee turnover: Following a (a)   .

31.

Path 3 of employee turnover: Leaving (a)   a plan.

32.

Path 4 of employee turnover: Leaving for a better (a)   .

33.

Links (interpersonal connections), fit (compatibility w/job and org), and sacrifice (costly to leave) can improve employee retention through:

(a)  

34.

How people feel about their job is known as:

(a)  

35.

How much your job supplies what you value is defined as:

(a)  

36.

Fill in the blanks: What is the equation for job satisfaction? Dissatisfaction =(___ – ____) x (_______)

(a)  

37.

What are the 5 key components of job satisfaction?

(a)  

38.

Of the 5 key components of job satisfaction, which is the most strongly related to overall satisfaction?

a)

Pay

b)

Promotions

c)

Supervision

d)

Coworkers

e)

Work itself

39.

True/false: Happier employees are always better performers?

a)

True

b)

False

40.

How much someone likes their company is defined as:

(a)  

41.

The type of organizational commitment in which you stay because you like the organization itself:

(a)  

42.

The type of organizational commitment in which you stay because you feel committed to your workgroup, you need to stay for money/promotions/etc

(a)  

43.

The type of organizational commitment in which you stay because you feel like you ought to due to circumstances

(a)  

44.

The measure of motivation/effort, most closely linked to job performance is known as:

(a)  

45.

The kind of job engagement involving investment of cognitive effort/resources thru attention and concentration

(a)  

46.

The kind of job engagement involving excitement, interest, and enthusiasm

(a)  

47.

The kind of job engagement involving energy and effort invested in performance

(a)  

48.

What are some ways to improve employee engagement?

a)

Make employees feel valued

b)

Make them feel like their contributions are meaningful

c)

Let employees be their full selves

d)

Meet physical, emotional, and psychological needs

49.

The (a)   perspective of personality proposes that behavior is a product of a dynamic interplay between personality traits and situations
(ex. a shy person might speak up if they are deeply interested in a topic)

50.

What is the Big-Five Personality Taxonomy (OCEAN)?

(a)  

51.

Curiosity, critical thinking, and creative desire describes this OCEAN trait:

(a)  

52.

Focus, drive, and achievement desire describes this OCEAN trait:

(a)  

53.

Social, outgoing, and power-driven describes this OCEAN trait:

(a)  

54.

Peacekeeper, cooperative, community-desire describes this OCEAN trait:

(a)  

55.

Stress, reactive, perfection-driven describes this OCEAN trait:

(a)  

56.

Which three dimensions of personality change the MOST over time?

a)

Openness

b)

Conscientiousness

c)

Extraversion

d)

Agreeableness

e)

Neuroticism

57.

Which two dimensions of personality are the most STABLE over time?

a)

Openness

b)

Conscientiousness

c)

Extraversion

d)

Agreeableness

e)

Neuroticism

58.

A glass half full mindset is:

a)

Positive affectivity

b)

Negative affectivity

59.

Being a "chameleon" and changing the way you act to fit a certain situation is known as:

(a)  

60.

The propensity to identify and act on opportunities is known as:

(a)  

61.

What is the core self-evaluation focused on low neuroticism?

(a)  

62.

What is the core self-evaluation focused on a positive view of the self?

(a)  

63.

What is the core self-evaluation focused on the optimistic ability to cope with stressful events?

(a)  

64.

What is the core self-evaluation focused on ones belief that life happens to them (external...) vs control over own life (internal...)?

(a)  

65.

How you detect and interpret the environmental stimuli around you:

(a)  

66.

How you see yourself:

(a)  

67.

When you overestimate yourself, you're engaging in ____-____ bias

(a)  

68.

When you underestimate yourself or get imposter syndrome, you're engaging in ____-____ bias

(a)  

69.

When you overestimate how similar you are to others/how much you have in common, you're engaging in _____ ______ ______

(a)  

70.

How you see yourself fitting into your environment socially is:

(a)  

71.

(a)   are formed by the cognitive process of categorizing people into groups, which simplifies complex social environments but can lead to overgeneralization.

72.

Engaging in a behavior that confirms stereotypical beliefs is a:

(a)  

73.

Only paying attention to certain parts of your environment is:

(a)  

74.

Explanations for an observed behavior are known as:

(a)  

75.

What are the three cues of Kelley's Model of Attribution? (CDC)

(a)  

76.

High consensus, high distinctiveness, and low consistency = (a)   attributions of a behavior (environmental/circumstantial)

77.

Low consensus, low distinctiveness, and high consistency = (a)   attributions of a behavior (personal trait)

78.

Tendency to blame our mistakes on the situation rather than our internal faults:

(a)  

79.

Giving ourselves the benefit of the doubt in a situation where we would judge others for making the same choices is an example of:

(a)  

80.

The phenomenon that we want to work with/be around people who are like us: ______-_____ phenomenon

(a)  

81.

What issues do women face at work?

a)

Glass ceiling

b)

Glass cliff

c)

Earnings Gap

d)

Higher rates of discrimination cases

82.

What issues do people of color face at work?

a)

Glass ceiling

b)

Glass cliff

c)

Earnings Gap

d)

Higher rates of discrimination cases

83.

Diversity in values, beliefs, and customs in a society is known as (a)   diversity.