WorksheetsWorkplace Professionalism and Managenment
Total questions: 14
Worksheet time: 5mins
The person that helps both the front and the back of the house work together is the:
restaurant manager
sous chef
pastry chef
garde manger
An example of being punctual for work is:
coming to work with clean clothes
coming to work prepared with a lunch
arriving to work a few minutes before you are scheduled
washing your hands after using the bathroom
The definition of professionalism in the workplace is:
everything in its place
setting high standards for yourself and showing that you care about your job
one who studied culinary arts
wearing non-slip shoes when working in a kitchen
When sending emails to coworkers it is important to:
remain positive and professional
use lots of exclamation points
include multiple people in the email
make a copy and send it to your boss
Imogene is headed to work and realizes that she has a flat tire. She calls her boss and lets them know that she will be late and that she is very sorry. She then calls a co-worker and asks if they can cover her shift. What quality is Imogene demonstrating?
poor
funny
strong
mad
Which of the following is included in professionalism in the workplace?
being attractive
honesty and integrity
humor and money
a weak work ethic
Jo wakes up feeling sick and has a fever. What would be the best thing he should do first in this situation?
call his boss and let him know he is sick
go to work sick
go back to sleep
go to the doctor
Lisa works in a kitchen and her boss asked her to remove her chipped nail polish. What should Lisa do?
quit her job
wear gloves and hope for the best
remove her nail polish
apply more nail polish
Why is it important for employees to communicate with their boss if they are going to be late or absent?
It helps the boss plan for coverage and shows responsibility.
It allows employees to avoid work permanently.
It makes the boss angry.
It is not important at all.
Which is not a typical role of a food service manager?
customer service
cash management
execution of food
installing new windows
When faced with worker disputes, what is a good strategy for a manager to implement?
Staff team building
Lower food prices
Collecting input from customers
Firing more employees
Budgeting employees' salaries and the cost of food is considered what role of a manager?
Guest service
Training
Scheduling
Managing finances
Which of the following is an example of a responsibility that involves direct interaction with customers in a food service setting?
Guest service
Scheduling
Managing finances
Installing equipment
A manager notices a decline in employee morale. Which action would best address this issue using strategic thinking?
Ignore the problem
Organize a team-building activity
Reduce employee salaries
Increase food prices
