WorksheetsManagement Principles and Theorists – Worksheet Extraction
Total questions: 88
Worksheet time: 44mins
Who proposed the 14 Principles of Management?
Taylor
Weber
Fayol
Drucker
Which principle says one employee = one boss?
Unity of command
Unity of direction
Discipline
Equity
Which principle means one plan for one group?
Order
Unity of direction
Initiative
Authority
“Right person in the right job” refers to:
Stability
Discipline
Order
Esprit de corps
Which principle emphasizes fair treatment?
Equity
Centralization
Remuneration
Initiative
“Team spirit” belongs to which principle?
Subordination
Esprit de corps
Discipline
Authority
Balancing power between managers and employees is:
Centralization
Discipline
Order
Initiative
Keeping materials and people in proper arrangement is:
Order
Equity
Unity of direction
Authority
Which principle allows employees to propose new ideas?
Authority
Initiative
Discipline
Equity
Which principle focuses on loyalty and minimizing turnover?
Stability of tenure
Subordination
Unity of command
Order
Who proposed the Fundamental Principles of Organization?
Mooney & Reilly
Taylor & Gilbreth
Weber & Owen
Drucker & Fayol
The scalar principle refers to:
Specialization
Chain of authority
Coordination
Discipline
The grouping of similar tasks is called:
Unity
Coordination
Functional definition
Specialization
“Coordination is the essence of organization” refers to:
Mooney
Drucker
Mayo
Weber
Establishing clear relationships among roles refers to:
Coordination
Functional definition
Authority
Direction
Peter Drucker is known as the:
Father of Scientific Management
Father of Modern Management
Father of Bureaucratic Management
Father of Administrative Management
MBO stands for:
Management by Orientation
Management by Objective
Management by Observation
Management by Output
Drucker believed managers must focus on:
Personality
Needs
Results
Punishments
Who is the Father of Scientific Management?
Weber
Taylor
Fayol
Mayo
Taylor replaced “rule of thumb” with:
Discipline
Cooperation
Science
Experience
Taylor believed workers should be selected:
Randomly
Scientifically
Socially
Voluntarily
Taylor introduced incentive systems based on:
Teamwork
Social needs
Output
Attendance
Scientific management focuses mainly on:
Productivity
Emotions
Group behavior
Leadership styles
Max Weber – Bureaucracy: Who introduced the Bureaucratic System?
Weber
Mayo
Taylor
Drucker
Max Weber – Bureaucracy: Bureaucracy focuses on rules that are:
Personal
Flexible
Written and consistent
Emotional
Max Weber – Bureaucracy: Which feature involves promotions based on merit?
Emotion
Nepotism
Merit-based career
Informality
Max Weber – Bureaucracy: Bureaucracy requires clear division of:
Emotions
Labor
Resources
Culture
Max Weber – Bureaucracy: Weber favored authority based on:
Tradition
Charisma
Rational-legal basis
Emotion
Max Weber – Bureaucracy: Bureaucracy uses a structured:
Democracy
Hierarchy
Gossip system
Partnership
Elton Mayo – Human Relations: Mayo is associated with the _________ studies.
Hawthorne
Gilbreth
Taylor
Harvard
Elton Mayo – Human Relations: Increased productivity due to feeling observed is called the:
Shadow effect
Mayo effect
Hawthorne effect
Worker effect
Elton Mayo – Human Relations: Mayo emphasized the importance of:
Money
Group relationships
Punishment
Supervision
Elton Mayo – Human Relations: According to Mayo, productivity increases when workers:
Fear management
Feel valued
Are punished
Work alone
Elton Mayo – Human Relations: Mayo believed the workplace is a _______ system.
Mechanical
Rational
Social
Bureaucratic
Douglas McGregor – Theory X & Y: Who proposed Theory X and Theory Y?
Weber
McGregor
Owen
Mayo
Douglas McGregor – Theory X & Y: Theory X assumes employees:
Love work
Are self-motivated
Dislike work
Are highly creative
Douglas McGregor – Theory X & Y: Theory Y assumes employees:
Avoid responsibility
Are motivated
Theory X managers usually use:
Autocratic style
Democratic style
Participative style
Laissez-faire
Theory Y encourages:
Strict supervision
Worker participation
Fear and punishment
Limited involvement
Theory Y views workers as willing to:
Avoid tasks
Resist goals
Accept responsibility
Be controlled
Management is best defined as:
Getting things done through people
Controlling machines
Doing tasks alone
Making products only
Which is NOT a traditional function of management?
Planning
Organizing
Playing
Controlling
The primary goal of management is to achieve:
Maximum conflict
Organizational goals
Employee turnover
Random targets
Efficiency means:
Doing tasks with minimum resources
Doing tasks with no plan
Doing the wrong job
Producing low output
Effectiveness means:
Doing the right tasks
Saving resources
Being slow and steady
Having many managers
Which level of management creates actual daily schedules?
Top-level
Middle-level
Lower-level
All levels
Which managerial role involves communicating and motivating?
Interpersonal
Informational
Decisional
Technical
Which managerial skill involves analyzing situations?
Human skill
Conceptual skill
Technical skill
Emotional skill
Which function ensures that goals are met?
Planning
Controlling
Leading
Staffing
The process of assigning tasks and authority is:
Planning
Organizing
Leading
Staffing
Planning is concerned with:
Punishing workers
Setting goals and deciding actions
Hiring employees
Monitoring performance
A plan that guides daily operations is a:
Strategic plan
Operational plan
Mission plan
Vision plan
Long-term plans are usually created by:
Workers
Supervisors
Top-level managers
Interns
Which tool helps visualize steps in planning?
Flowchart
Cash register
Clipboard
Attendance sheet
A SMART goal means a goal must be:
Simple, Measurable, Allocated, Realistic, Tangible
Specific, Measurable, Achievable, Relevant, Time-bound
Small, Meaningful, Applicable, Ready, Timed
Short, Minimum, Assigned, Real, Timely
Contingency planning means preparing for:
Worst-case scenarios
Vacations
Birthdays
Salary increases
Which type of planning involves setting the direction of the whole organization?
Tactical
Strategic
Operational
Informal
A mission statement describes the:
Future dreams
Purpose of the organization
Salary structure
Company rules
A vision statement describes the:
Present purpose
Desired future
Daily activities
Employee behavior
Which plan outlines specific actions for 1 year or less?
Tactical plan
Strategic plan
Operational plan
Lifetime plan
Organizing involves arranging:
People and resources
Vacations
Student grades
Decorations
Delegation means giving employees:
Punishment
More workload without authority
Authority and responsibility
Same tasks repeatedly
Grouping jobs together is called:
Departmentalization
Memorization
Centralization
Orientation
A tall organizational structure has:
Few levels
Many levels
No levels
Random levels
A flat organizational structure has:
Many levels of authority
Few levels, wider span of control
No managers
Only one department
Decentralization gives decision-making power to:
Lower or middle managers
Only the CEO
Machines
Customers
A matrix structure combines:
Line and staff authority
Functional and project structures
People and machines
Tall and flat structures
Line authority allows managers to:
Give orders
Take breaks
Avoid decisions
Ignore workers
Staffing involves:
Firing only
Hiring, training, and developing people
Budgeting
Scheduling meetings
The first step in staffing is:
Recruitment
Promotion
Orientation
Retirement
Choosing the best person for a job is:
Recruitment
Selection
Deployment
Layoff
Introducing new employees to the company is:
Selection
Orientation
Termination
Compensation
Developing employees’ abilities through programs is:
Training
Evaluation
Demotion
Discipline
Salary, benefits, and rewards are part of:
Control
Compensation
Orientation
Delegation
Promoting employees increases:
Turnover
Morale
Absences
Conflicts
Training is important because it increases:
Errors
Complaints
Productivity
Laziness
HR stands for:
Human Resources
Human Recording
Human Retention
Human Reporting
Staffing ensures the organization has the:
Wrong people
Least expensive workers
Right people for the right job
Largest number of employees
Leading involves:
Motivating and influencing employees
Filing documents
Monitoring finances
Planning holidays
Which leadership style involves making decisions alone?
Autocratic
Democratic
Laissez-faire
Participative
Which leadership style encourages employee input?
Autocratic
Democratic
Coercive
Directive
Laissez-faire leadership means:
Full control
No control
Letting employees work freely
Punishing workers
Motivation is important because it:
Increases performance
Reduces productivity
Creates confusion
Stops communication
Communication that flows downward is from:
Employees to CEO
Manager to workers
Customer to manager
Worker to worker
A leader who inspires employees through vision is:
Transformational
Transactional
Autocratic
Directive
A leader who rewards good work and punishes poor work is:
Transformational
Laissez-faire
Transactional
Democratic
Leadership influences employees to:
Resist tasks
Work toward goals
Take more breaks
Ignore deadlines
A good leader must have strong:
Communication skills
Sleeping skills
Drawing skills
Gossip skills
