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Worksheetsข้อสอบบริหาร
Total questions: 81
Worksheet time: 41mins
If an HR department wanted to know how a candidate would react to challenges that s/he would face on the job, which of the following would be the BEST choice?
a. Interview.
b. Realistic job preview.
c. Work samples.
d. None of the other choices are correct.
e. Intelligence test.
Of all the ways to decrease bias in performance evaluation, which is the most effective?
a. Having multiple evaluators.
b. Training an evaluator to be an expert.
c. Having a consistent process.
d. Selecting an evaluator who is an expert.
e. Using objective Measures.
Which of the following is the most important reason why organizations conduct performance evaluations?
a. Promote.
b. Provide feedback.
c. Reward.
d. Inform decisions.
e. All of the other choices for this questions are important.
During the pandemic of COVID-19, which of the following recruitment methods would be LEAST helpful?
a. Recruitment firms.
b. In-person social networking.
c. Current employee referrals.
d. General job boards.
e. Personal network.
Recruitment firms are often used to find which types of candidates?
a. Low-skill.
b. All the other choices for the question are correct.
c. High salary.
d. Knowledge workers.
e. Both low-skill and high salary.
Background checks provide all the information that a firm needs to know about a candidate?
a. TRUE
b. FALSE
If an employee took an office chair home for personal use, this would be considered what type of behaviour?
a. Counter-productive.
b. Task.
c. None of the choices are correct.
d. Citizenship.
e. The behaviour would be consider as all of the other choices for this question.
Why is the BARS important?
a. It avoids forced comparisons.
b. It combines the critical incidenttechnique and the graphic rating scale.
c. It helps in the evaluation of written essays.
d. All of the other choices for this question are important.
Which choice best describes the recorded lectures in MOE?
a. Computer-based training.
b. Off-the-job training.
c. On-the-job training.
d. On-the-job training AND Computer-based training.
e. Off-the-job training AND Computer-based training.
If an employee needed to learn how to use a particular machine, which type of skills would need development?
a. Interpersonal.
b. Technical.
c. Problem-solving.
d. Ethical.
e. Basic.
Distributed leadership is when a formal leader shares his/her time/attention approximately equally across all followers?
a. TRUE.
b. FALSE.
The "context of leadership" is anything that is neither the leader nor the follow(s)?
a. TRUE.
b. FALSE.
A formal leader is ALWAYS acknowledged by workers as the most influential person?
a. TRUE.
b. FALSE.
The problems with the "great man" theory of leadership include all of the following EXCEPT?
a. The definition of leadership that it uses was derived from "Western" nations.
b. All of the other choices for this question are problems.
c. It traditionally only assumed men could/would be leaders.
d. It focuses primarily on the enduring traits of leaders.
e. It assumes that people cannot be taught to be leaders.
Which of the following fit together the LEAST?
a. All of the other choices for this question "fit" together.
b. Formal leader: Designated leader.
c. Informal leader: Emergent leader.
d. Informal leader: Recognized by non-followers.e. Designated leader: Official leader.
e. Designated leader: Official leader.
In leader-member exchange (LMX), who constitutes the "in-group"?
a. Subordinates who do NOT work hard and who do NOT get work done.
b. Subordinates who work hard and get work done.
c. Both the leader and the subordinates.
d. All the leaders.
e. All subordinates.
Leaders do all the following EXCEPT?
a. Develop a vision.
b. All of the other choices for this question are done my leaders.
c. Communicate (the vision).
d. Facilitate the accomplishment of instrumental goals.
e. Provide relationship support to followers.
As subordinates gain experience, orchestration/direction by a leader will be...?
a. More useful
b. Less useful
What are the problems with having several different behaviours as components of both transformational and transactional leadership?
a. A question then can be asked as to the relative weights/levels of importance of each behaviour.
b. A person might do much of 1 behaviour but little of the others.
c. Questions can be ask as to why these specific behavious are "matched" with these types of leadership, as the meaning of specific behaviours may change depending on the group/culture of interest.
d. All of the other choices for this question are problems.
According to the Blake and Mouton Leadership Grid, which of the following best describes "Produce-or-perish" leadership?
a. Concern for Results: Medium; Concern for People: Medium.
b. Concern for Results: High; Concern for People: High.
c. Concern for Results: High; Concern for People: Low.
d. Concern for Results: Low; Concern for People: High.
e. Concern for Results: Low; Concern for People: Low.
If you saw one of your friends who was "burnt out" and needed to "unplug" and relax, in which stage of the Selye's General Adaptation Syndrome would you think your friend had entered?
a. Homeostasis.
b. Resistance.
c. Exhaustion.
d. Alarm.
Emotions can spread from person-to-person, just like a disease?
a. TRUE.
b. FALSE.
Which of the follow fits together the MOST?
a. Genuine acting: Trying to experience the emotion being displayed.
b. Surface acting: Exhibit physical signs of "required" emotion.
c. Deep acting: Physical signs align with genuine emotion.
Affective Events Theory (AET) suggests that different people have the same emotional response to the same events at work?
a. TRUE.
b. FALSE.
Which of the following statements is associated with "role overload"?
a. All of these statements are associated with "role overload".
b. Uncertainty over the requirements of a particular role.
c. When expectations of one role interfere with the expectations of another.
d. Having insufficient time and resources to complete a job.
As a supervisor, which of the following would NOT be a way to reduce the stress of your employees?
a. Using clear expectations.
b. Offering the option of telecommuting (when possible).
c. Applying rules in an unbiased and consistent manner.
d. Reducing autonomy.
One way to effectively manage stress is by sleeping?
a. TRUE.
b. FALSE.
Which symptoms of stress is the LEAST LIKELY for you to observe in your friend?
a. Heart disease.
b. Blemished complexion.
c. Shallow breathing.
d. Depression.
In one of your assigned video (Video B), how was the main character able to handle the stresses over his life?
a. Ignoring his family
b. Meditating.
c. A "magic" carpet.
d. A "magic" remote control.
e. A trip abroad.
Which personality is more susceptible to stress?
a. Type B.
b. Type A
Which of the following statements is the most correct?
a. A general partner has limited liability to the cash or property in the partnership.
b. A partnership has at least one general partner and one or more limited partners whose liability is limited to the cash or property invested in the partnership.
c. Since a partnership is two or more people operating a business as co-owners for profit, Therefore, the owners need to pay a double tax that comprises income tax and dividend payment tax.
d. A limited partner has limited liability and can enter into contracts on behalf of the general partner.
What are the advantages of a corporation?
a. Limited liability, Tax advantage, Little government regulation.
b. Ease of raising capital, Perpetual life, Transferable ownership.
c. Transferable ownership, Limited liability, Total Decision-Making authority.
d. Ease of raising capital, Tax advantage, Total Decision-Making authority.
What are the advantages of a sole proprietorship?
a. Low start-up fees, Ease of raising capital, Limited liability.
b. Easy to discontinue, Limited liability, Perpetual life.
c. Low start-up fees, Total Decision-Making authority, Easy to discontinue.
d. No special legal restrictions, Ease of raising capital, Perpetual life.
Which statement most accurately describes the characteristics of a sole proprietorship business owner?
a. There is no correct answer.
b. A sole proprietorship shares debt with the partner.
c. A sole proprietorship is a form of business owned by one individual.
d. A sole proprietorship is a group of people who own a business.
Toyota Motor Corporation (Japan) has established a network of dealers in Thailand to sell Toyota cars and allows dealers to use the Toyota trademark in advertising and promotion. What is the type of this franchise system?
a. Product and trademark franchise.
b. Product and service franchise.
c. Business platform franchise.
d. Business format franchise.
What is the advantage of being a franchisee? I. High success rates. II. Training and Guidance. III. Earning Initial fee. IV. Under franchisor control.
a. I, II, and III only.
b. I and II only.
c. I, II, III, and IV.
d. I only.
What is the responsibility of a franchisee?
a. The franchisee needs to pay franchise fees to the franchisor.
b. The franchisee needs to provide training and guidance to the franchisor.
c. The franchisee needs to provide a proven record to the franchisor.
d. The franchisee needs to make a brand-name appeal to the franchisor.
What is the type of organizational structure of the below diagram? (Diagram shows a structure with project teams intersecting with functional departments)
a. Line of command structure.
b. Rectangular structure.
c. Layer structure.
d. Matrix structure.
What is the type of organizational structure of the below diagram? (Diagram shows CEO at top, with Marketing, Operations, Finance, etc., underneath)
a. Functional structure.
b. Block structure.
c. Box structure.
d. Fixed structure.
What is a hierarchical structure organization chart?
a. A hierarchical structure is a traditional structure in which a single person or group sits at the top, followed by managers and employees.
b. A hierarchical structure is a type of organization chart divided into teams according to projects or products and reported to a project manager.
c. A hierarchical structure consists of few or no middle managers between employees or staff and the director.
d. A hierarchical structure is like a semi-autonomous branch according to product lines.
Which of the following statement is correct?
a. Business Model Canvas (BMC) supports entrepreneurs able to focus on their target customers.
b. All answers are correct.
c. Business Model Canvas (BMC) is easy to understand.
d. Using Business Model Canvas (BMC) as a strategic tool for management makes it easy to communicate with business partners.
Which of the following should not be stated in "Cost Structure"?
a. Employee salary.
b. TAX payment.
c. TAX payment and Employee salary.
d. Money generated from charging fees for product advertising.
Which of the following should not be included in the Business Model Canvas (BMC)?
a. Customer services/Customer experiences/Customer journey.b. All answers should be included in the BMC.
b. All answers should be included in the BMC.
c. Key resources/Key partners/Key activities.
d. Channels/Value proposition/Revenue model.
Which of the following statements describes the "Value Proposition"?
a. Business owners should forecast the sales volume of their business in the value proposition block.
b. Business owners should evaluate their business value in the value proposition block.
c. Business owners should think about what makes customers turn to their products or services in the value proposition block.
d. There is no correct answer.
Which of the following statement describes Business Model Canvas (BMC)?
a. All answers are correct.
b. BMC can describe a business model on a single sheet of paper.
c. BMC is a strategic management tool that is used for developing business models.
d. The BMC consists of 9 building blocks.
If you run a coffee shop business and have Doi Chang coffee bean farmers as a partner, which block in BMC you should describe?
a. Key activities.
b. Key customer.
c. Key resources.
d. Key partners.
Which block in BMC is about financial management?
a. Channels and Cost structure.
b. Cost structure and Customer segment.
c. Revenue streams and Cost structure
d. Customer relationships and Revenue streams.
Income that the company generates from selling products should be put in which block of BMC?
a. Key partners.
b. Customer Relationships.
c. Customer segments.
d. There is no correct answer.
Which of the following should be included in the Business Model Canvas (BMC)?a. Key success factor/Management team/Sources of funding.
a. Key success factor/Management team/Sources of funding.
b. Customer segment/Cash flow projection/Organization chart.
c. Executive summary/Business cost structure/Organization chart.
d. Customer segment/Key partners/Revenue stream.
"The gate to reach our customers is through our website, and our Facebook page", this statement should be described in which block of BMC?
a. Customer Relationships.
b. Customer segments.
c. Channels.
d. Key partners.
Which of the following statement describe venture capitalist?
a. A venture capitalist (VC) is an organization that provides capital to a business start-up with high growth potential.
b. A venture capitalist (VC) offers loans to new business start-ups with the lowest interest.
c. A venture capitalist (VC) is a government agency that provides capital to a business start-up.
d. A venture capitalist (VC) expects to involve with the business start-up rather than profit.
What is the advantage to entrepreneurs obtaining funding from a venture capitalist?
a. Business start-ups are not taxed if they are funded by a venture capitalist.
b. An organization that provides funds and assistance to support new business start-ups in exchange for an equity stake.
c. Venture capitalists charge lower interest rates.
d. There is no correct answer.
Which source of funds is the most important source of money for a new business start-up?
a. Government agencies.
b. Business angels.
c. Venture capitalist.
d. Self-funding by personal saving.
Which of the following statement most describe the commercial loan?
a. A commercial loan is a kind of debt that an entrepreneur borrows from a crowdfunding platform.
b. A commercial loan is a kind of debt between an entrepreneur and a financial institution such as a bank.
c. A commercial loan is a kind of capital that an entrepreneur raises from their shareholders.
d. A commercial loan is money that you ask for support from your business partners.
Which source of funds is not likely a source of money for a new business start-up?
a. Venture capitalist.
b. Issue stock to raise money from the public.
c. Business angels.
d. Government agencies.
Which of the following should not be the component of business budget?
a. Revenues.
b. Variable cost.
c. All answers are correct.
d. Fixed costs.
Which of the following is the most correct about the combination of a business plan?
a. Executive summary/Economic analysis/Sales plan/Financial projection/Client name list.
b. Executive summary/Business model/Employee's resume/Human resource management.
c. Executive summary/Products or Services or Platforms/Market analysis/Financial projection.
d. Economic analysis/Financial analysis/Competitor analysis/Raw material analysis.
What is not the objective of an executive summary in the business plan?
a. The executive summary gives information on target clients.
b. The executive summary brief description of products and services.
c. The executive summary provides the client's name list.
d. The executive summary overview of the funding requirement.
What is the purpose of the market analysis?
a. The object of the market analysis is to identify consumer segments.
b. The objective of the market analysis is to identify competitor.
c. All answers are correct.
d. The objective of the market analysis is to analyze the total size of the industry.
Which of the following statement describe the business budget?
a. The business budget shows the assets liabilities and owner's equity of the business.
b. The business budget is a spending plan for your business based on your income and expenses.
c. The business budget shows the organizational structure of the business.
d. All answers are correct.
Which of the following statement is correct about a balance sheet?
a. Liabilities equal assets plus equity.
b. Equities equal assets plus liabilities.
c. Assets equal liabilities plus equity.
d. Assets equal liabilities minus equity.
Which of the following statement is not the objective of financial reporting?
a. The bank uses financial reporting for making a loan decision.
b. The venture capitalist uses financial reporting as part of the information for supporting investment to entrepreneurs.c. Entrepreneurs use financial reporting to consider business performance.
c. Entrepreneurs use financial reporting to consider business performance.
d. Entrepreneurs use financial reporting to encourage customers to consider buying more products.
Which items should not be included in the income statement?
a. Cost of goods sold/Operating expenses/Income taxes.
b. Inventory/Cash/Land.
c. There is no correct answer.
d. Operating expenses/Operating income/Financial expenses.
Which cash flow is not included in the statement of cash flow?
a. CFO: Cash Flow from Operating.
b. CFI: Cash Flow from Investing.
c. CFF: Cash Flow from Financing.
d. CFS: Cash Flow from Selling.
Which of the following statement about the statement of cash flow is correct?
a. There is no correct answer.
b. Cash flow from operating (CFO) starts from profits.
c. Cash flow from operating (CFO) starts from assets.
d. Cash flow from operating (CFO) starts from operating revenues.
How to reduce fixed costs?
a. By hiring more workers.
b. By changing fixed costs to variable costs.
c. By reducing the salary of workers.
d. By reducing production volume.
Which of the following are included in the fixed costs?
a. Salaries/Direct material/Utilities.
b. Direct materials/Property taxes/Interest expenses.
c. All items are fixed costs.
d. Salaries/Interest expenses/Rental building.
Cost structure refers to...?
a. Costs that cannot be changed because the costs are already allocated.
b. The proportion of fixed costs and variable costs.
c. Structure of costs between products and services.
d. The combination of production costs and financial costs.
Which of the following are included in the variable cost?
a. Labor/Property taxes/Interest expenses.
b. Labor/Interest expenses/Rental building.
c. Direct material/Utilities/Commissions.
d. There is no correct answer.
Variable cost refers to...?
a. Costs that can be varied by fixed cost.
b. All answers are correct.
c. Costs that can be changed with production volume.
d. Costs of production of services.
Which of the following statements is the best description of risk?
a. Risk refers to the state of doubt about the future.
b. Risk refers to the lack of certainty about an outcome.
c. Risk refers to the uncertainty of an outcome.
d. Risk refers to the chance that an outcome will differ from the expected outcome.
Which of the following statements describes operation risk?
a. There is no correct answer.
b. The risk that occurs from employee fraud affects accounting and cash.
c. The risk that some negative situations can negatively impact the reputation.
d. The risk impacts the day-to-day activity.
How can an entrepreneur manage the competition risk?
a. All answers are correct.
b. The entrepreneur should check customer interaction and advertising.
c. The entrepreneur should expand product lines to reduce competition risk.
d. The entrepreneur should monitor happy customers.
Which of the following are external risks?
a. Reputation risk/Economic risk/Financial risk.
b. Competition risk/Economic risk/Reputation risk.
c. Fraud risk/Operation risk/Financial risk.
d. Economic risk/Competition risk/Fraud risk.
The economic risk refers to...?
a. The risk that impacts the day-to-day activity.
b. The risk that some negative situations can negatively impact the reputation.
c. All answers are correct.
d. The risk that may happen during the recession period.
Which of the following statements is correct about the expected return calculation?
a. The entrepreneur can calculate the expected return of the business by multiplying the probability of the outcome and the return of each situation.
b. The expected return of a business can be calculated by multiplying the risk of each situation and the probability of the outcome.
c. The entrepreneur can guarantee the expected return of a business.
d. There is no correct answer.
Which of the following statements describes risk measurement tools?
a. The coefficient of variation (CV) is a kind of statistical tool to measure the degree of variation from one data series to another.
b. You can use the standard deviation to measure the risk of the business that brings you the same expected rate of return.
c. All answers are correct.
d. We use the coefficient of variation to measure the risks of the business in case the expected return of those businesses is different.
Comparing standard deviation and coefficient of variation, the entrepreneurs should use which risk measurement tool?
a. There is no correct answer.
b. It is unnecessary to use risk measurement tools because the risk from investing in any business cannot be measured.
c. Using standard deviation in case the expected return from investing in any business is not equal.
d. Using coefficient of variation in case the expected return from investing in any business is not equal
Which of the following statements is most correct about the Coefficient of Variation (CV)?
a. Comparing higher and lower CV, the entrepreneur should select investing in the lower standard deviation business because this investment will bring fewer risks.
b. A CV close to 1.0 indicates that the return of the business is close to the expected return at 100%.
c. There is no correct answer.
d. Comparing higher and lower CV, the entrepreneur should select investing in the higher CV business because this investment will bring higher returns.
As the following information uses the standard deviation of 2 businesses, which business should the entrepreneur invest in?
a. Entrepreneurs should not invest in both businesses because the standard deviation of these businesses is less than 10.
b. Rental car business because during the weak period, the expected return of rental car business is less minus than restaurant business.
c. Restaurant business because the standard deviation of this business is greater than rental car business.
d. Rental car business because the standard deviation of this business is less than the restaurant business.
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