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WorksheetsMPP_CIA_II
Total questions: 50
Worksheet time: 50mins
Name
Class
Date
1.
A company shifts from a rigid structure to cross-functional teams to respond faster to market changes. Which concept is being applied?
a)
Flexible Systems Management
b)
CSR Implementation
c)
Trait Leadership
d)
Internal Recruitment
2.
A manager reduces steps in a service delivery process after employee brainstorming. What principle is reflected?
a)
Creativity Enhancement
b)
Equity Theory
c)
Autocratic Control
d)
Job Rotation
3.
When a firm designs its HR plan based on predicted retirements in the next 3 years, which activity is it performing?
a)
Manpower Supply Forecasting
b)
Demand Reduction
c)
Employee Separation
d)
Succession Planning
4.
An organization redefines its value chain to include customer feedback loops at every stage. What is strengthened?
a)
Customer Orientation
b)
Strategic Control
c)
Downsizing
d)
External Audits
5.
A business continues operations ethically even when law does not demand it. This represents which responsibility?
a)
Ethical Responsibility
b)
Economic Responsibility
c)
Legal Responsibility
d)
Shareholder Duty
6.
A tech company introduces hackathons internally to encourage employees to pitch innovative ideas. This supports:
a)
Managerial Creativity
b)
Stakeholder Mapping
c)
Recruitment Planning
d)
Bureaucratic Control
7.
A manager selects campus hiring instead of internal promotion to bring fresh ideas. Which recruitment rationale is used?
a)
Innovation-based recruitment
b)
Cost reduction
c)
Succession planning
d)
Downsizing approach
8.
A firm integrates suppliers and distributors in its planning process. In value chain terms, it optimizes:
a)
Value System
b)
Inbound Logistics
c)
Outbound Logistics
d)
Service Quality
9.
A leader shapes decisions based on interests of employees, customers, suppliers, and community. This reflects:
a)
Stakeholder Theory
b)
Maslow’s Theory
c)
Behavioral Theory
d)
Path-Goal Theory
10.
A company conducts Job Analysis before recruitment. What problem does this prevent?
a)
Hiring mismatch
b)
Overproduction
c)
Ethical violations
d)
CSR non-compliance
11.
A hotel redesigns rooms after analysing customer reviews. Which orientation is demonstrated?
a)
Customer Orientation
b)
Cost Orientation
c)
Internal Orientation
d)
Process Orientation
12.
When an HR manager balances internal promotions and external hiring, which principle of HRP is applied?
a)
Demand–Supply Alignment
b)
Authority–Responsibility
c)
Span of Control
d)
Equity
13.
A firm measures emissions and publishes reports voluntarily. What CSR type is this?
a)
Ethical
b)
Legal
c)
Economic
d)
Transactional
14.
A company invites suggestions from employees to improve service quality. This reflects:
a)
Participative Creativity
b)
Coercive Control
c)
Forced Distribution
d)
Closed Communication
15.
If an organization appoints an external consultant to fill a niche technology role, which recruitment type is used?
a)
Headhunting
b)
Internal Job Posting
c)
Walk-in
d)
Employee Referral
16.
A manager uses customer complaints to redesign internal processes. Which part of value chain is targeted?
a)
Service
b)
Operations
c)
Procurement
d)
Outbound Logistics
17.
A decision is made to hire based on long-term competency rather than immediate experience. This demonstrates:
a)
Strategic Recruitment
b)
Routine Recruitment
c)
Emergency Hiring
d)
Random Allocation
18.
When a business encourages flexible work structures to adapt to unpredictable markets, it practices:
a)
Flexible Systems Management
b)
Bureaucratic Control
c)
Autocratic Structure
d)
Linear Management
19.
A firm shifts to eco-friendly packaging after community pressure. Which stakeholder is influencing decision?
a)
Society/Community
b)
Shareholders
c)
Competitors
d)
Government
20.
A company trains employees ahead of adopting new technology. Which HRD element is used?
a)
Development Planning
b)
Recruitment
c)
Outsourcing
d)
Job Enlargement
21.
If a manager recruits employees through social media influencers, this method is called:
a)
Social Recruiting
b)
Internal Recruiting
c)
Consultancy Hiring
d)
Campus Placement
22.
A company uses customer journey maps to redesign its product delivery. Which concept is applied?
a)
Value Chain Optimization
b)
Inventory Control
c)
Leadership Grid
d)
Ethical Filtering
23.
When an HR team predicts attrition and creates retention strategies, they are practicing:
a)
Proactive HR Planning
b)
Corrective Action
c)
Classical Theory
d)
Crisis Recruitment
24.
Which scenario best represents Corporate Social Responsibility?
a)
Funding rural education
b)
Increasing production output
c)
Launching employee app
d)
Expanding factory
25.
A firm decentralizes decision-making to respond quickly to customers. This supports:
a)
Flexibility
b)
Autocracy
c)
Formalization
d)
Red Tape
26.
A manager rejects a job applicant due to poor cultural fit, even with strong technical skills. This reflects:
a)
Value-based selection
b)
Scientific hiring
c)
Democratic screening
d)
Random shortlisting
27.
A company provides equal opportunities during hiring regardless of gender or region. This meets:
a)
Ethical Recruitment Standards
b)
Productivity Targets
c)
Cost Leadership
d)
Operational Control
28.
A business adds real-time tracking in distribution to improve customer trust. Which value chain element?
a)
Outbound Logistics
b)
Inbound Logistics
c)
Procurement
d)
Support Activity
29.
A firm collaborating with NGOs for CSR initiatives demonstrates:
a)
Stakeholder Engagement
b)
Internal Benchmarking
c)
Autocratic Leadership
d)
HR Downsizing
30.
A manager improves employee motivation using job rotation and skill-building. This supports:
a)
HR Development
b)
Legal Compliance
c)
Marketing Mix
d)
Procurement Strategy
31.
When a company uses AI tools to filter resumes, this is an example of:
a)
Innovative Recruitment
b)
Internal Promotion
c)
Accidental Hiring
d)
Conflict Reduction
32.
A firm reviews its talent pipeline before expansion plans. This step represents:
a)
Strategic HR Planning
b)
Tactical Recruitment
c)
Operational Downsizing
d)
Routine Control
33.
If a company’s ethical code requires fair wages, it addresses which CSR component?
a)
Ethical Responsibility
b)
Philanthropic Responsibility
c)
Economic Responsibility
d)
Discretionary Duty
34.
Which case best shows customer orientation?
a)
Designing products based on customer insights
b)
Cutting staff salary
c)
Installing new machinery
d)
Increasing management bonuses
35.
Recruiting former employees who left earlier is known as:
a)
Re-employment
b)
Poaching
c)
Temporary Hiring
d)
Apprenticeship
36.
A business uses a flexible system to integrate real-time market data into decisions. This demonstrates:
a)
Adaptive Management
b)
Top-down Control
c)
Rigid Structure
d)
Autocratic Leadership
37.
Which reflects stakeholder theory in action?
a)
Balancing profit with employee welfare
b)
Focusing only on shareholders
c)
Cutting training costs
d)
Ignoring community feedback
38.
A manager improves service efficiency after studying customer waiting time. This improves:
a)
Operations Efficiency
b)
Supplier Reliability
c)
Compensation System
d)
Legal Compliance
39.
Using job fairs to attract large applicant pools is an example of:
a)
External Recruitment
b)
Internal Recruitment
c)
Indirect Hiring
d)
Coercive Staffing
40.
A company improving working conditions to reduce turnover is practicing:
a)
Ethical HRD
b)
Profit Maximization
c)
Product Diversification
d)
Technological Scaling
41.
Which situation indicates value chain innovation?
a)
Redesigning packaging to reduce delivery damage
b)
Skipping training costs
c)
Increasing product price
d)
Shortening interview rounds
42.
A company hires through employee referrals to fill urgent roles. This method is:
a)
Internal Recruitment
b)
Outsourcing
c)
Campus Hiring
d)
Social Recruitment
43.
What demonstrates creativity in management?
a)
Developing a unique solution for recurring customer complaints
b)
Blindly copying competitor strategy
c)
Maintaining rigid systems
d)
Following SOPs without change
44.
Which activity strengthens CSR credibility?
a)
Publishing transparent impact reports
b)
Hiring without interviews
c)
Increasing prices
d)
Redesigning uniforms
45.
When a firm prepares leaders for future roles, it engages in:
a)
Succession Planning
b)
Random Promotion
c)
Mass Hiring
d)
Cost Cutting
46.
A company redesigns tasks to encourage employee autonomy and innovation. This reflects:
a)
Creative Work Design
b)
Rigid Job Structuring
c)
Punitive Control
d)
Compulsory Rotation
47.
Choosing campus hiring to attract young talent supports:
a)
Long-term HR Development
b)
Short-term Layoffs
c)
Financial Risk Avoidance
d)
Rigid Planning
48.
A manager consults suppliers before modifying raw material standards. This reflects:
a)
Stakeholder Collaboration
b)
Autocratic Decision-making
c)
Coercive Strategy
d)
Random Sampling
49.
A company redesigns its customer complaint process so issues are resolved within 2 hours. Which part of the value chain is strengthened?
a)
Service
b)
Procurement
c)
Inbound Logistics
d)
Marketing
50.
A manager chooses external recruitment because the internal talent pool lacks digital skills needed for a new project. What principle is applied?
a)
Strategic Skill Gap Hiring
b)
Cost Minimization
c)
Random Selection
d)
Traditional Recruitment
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