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WorksheetsUNIT 3: MANAGEMENT SKILLS
Total questions: 60
Worksheet time: 31mins
Scientific management is a necessity for the organization as it will strengthen .................. relations and will enhance (nâng cao, làm nổi bật) job satisfaction.
cultural
working
industrial
individual
Managers using delegating (ủy quyền) style usually explain or get agreement on what has to be .................. and when it must be complete.
competed
achieved
established
accomplished
When goals are specific and time bounded, employees are clear on what is expected of .............
they
us
them
their
Clerical
(văn phòng) staff is instrumental in making all other functions of the company operate ..........................
quickly
hardly
smoothly
properly
Employees have the power to ……………appropriate actions to achieve the desired goals.
give
have
take
get
Encouraging the team members to speak up, come up with ideas and ……………them to make mistakes and learn from them can be described as a team building skill.
allowing
following
having
giving
Employees’ pressure for higher production, ……………and profits can result in unsafe working conditions and work behavior.
effect
quality
consultancy
efficiency
The building of a team is about ………….the team spirit in members and maintaining it.
motivating
building
having
knowing
Communication is a two-way activity and for it to ……………so, a manager needs to possess listening skills.
retain
maintain
remain
gain
When you deliver bonuses, ............it clear that a bonus is an extra that may not always be available.
do
Make
prove
enable
Very minor accidents may create ………….industrial disputes (những cuộc tranh chấp).
big
prior
dangerous
major
Each and every ………….has to contribute individually and also collectively to the success of the organization.
employee
individual
employer
manager
The lack of knowledge on a particular (riêng, đặc biệt) ………….or technology leads to low productivity in the organization.
A. progress (sự tiến bộ)
B. possess
C. process
D. confession
A workplace must have a labour protection action programme, and any planning and development measures for the workplace must………the aims of this programme.
allow
protect
respect
take
The employer and employees must……….. promote health and safety at work.
generally
actively
jointly
mainly
The employees must be…………adequate information about hazard factors, familiarised with the work, and guided in preventing problems.
achieved
followed
given
adapted
A labour protection (bảo hộ lao động) ………… will be elected (được quyết định) if no fewer than 20 employees work regularly at a workplace
commission
leader
professional
management
The labour protection process seeks to (tìm cách) …………in all ways that work at the workplace is safe and healthy.
argue
ensure
find
accept
Recruitment is the process of finding and ……………… job candidates who are qualified to fill job vacancies.
retaining
attracting
protecting
involving
Job descriptions and job specifications are important in the recruiting ……………… because they specify the nature of the job and the qualifications required of candidates.
process
progress
possess
programme
A safe hygienic work environment is the basic and common requirement of every …………….. irrespective of his position or status in the organization.
employer
employment
employee
employees
Employees’ pressure for higher production, efficiency and profits can result in ……………working conditions and work behavior.
safe
safener
safety
unsafe
The government views safety violations very seriously, and the penalties for ……………safety laws can be quite severe.
A. violation
B. violating
C. violated
D. violator
Bonuses can be a great ……………..tool, even for employees of the smallest business.
motivating
motivator
motivation
demotivation
………………..administered bonuses can reinforce behavior that will lead your company to success by rewarding people for making a specific contribution to the organization.
proper
properly
properness
improperly
Most people tend to set goals that are too high and this leads to employee frustration and ………………over time, which kills off the value of setting goals.
demotivation
motivated
motivation
motivating
Management is ……………an organization activity, the organization of work and resources, to achieve success.
base
basic
based
basically
Scientific management, therefore, is a …………for the organization as it will strengthen industrial relations and will enhance job satisfaction.
necessary
necessitate
necessity
necessarily
The skill lies in knowing the team and encouraging them to take initiative and ……………participate in every venture of the company.
enthusiastic
enthusiastically
enthusiastical
enthusiasm
Effective planning involves foresight of the potential obstacles and ……………to fight them
ready
readiness
readily
Utilizing a ……………style generally, helps to increase employees commitment to achieve their goals.
A. participatory (adj) có sự tham gia
B. participating
C. participation
D. participated
Managers must avoid reverse.... when employees try to give back decisions that they should be making.
A. delegation
B. delegating
C. delegates
D. delegated
The amount of monitoring ……………on the priority of the task and the person doing it.
depend
depending
depended
depends
Encouraging the team members to speak up, come up with ideas and ……………them to make mistakes and learn from them can be described as a team building skill.
allow
allowing
to allow
allowed
Employees are often the best source for information about what job-specific goals will contribute to overalll increased...................., responsiveness, or other business goal.
product
Production
Productive
productivity (n)
Managers provide frequent feedback including specific........
on how to improve performance
instructions
instruct
instructive
instructing
Managers spend as much time asking questions and listening as they do ………………and sharing their ideas.
A. talk
B. talked
C. talking
D. to talk
It is the moral as well as legal responsibility of every ……………to provide a workplace to its employees which is not hazardous to their physical or mental health
employee
employer
employees
employers
A manager is responsible for the ……………implementation of management skills.
success
succeed
successful
succeeded
Group of people (executives and other managers) who are primarily responsible for manking decisions in the organization
Employment
Management
directors
employee
An environment in which people have an impact on decisions and actions that affect their job
Employment
HR
Employee involvement
Employee relation
Functions that a manager performs relative to the organization's employees
Management styles
Management
Directors
Managing human resources
To encourage open communication, feedback, and discussion about any matter of importance to an employee
Open door policy
Working condition
Executives
employee
HR people act as advisors and project-based experts
employment
consultants
supervisor
manager
The focus is placed on providing traditional, transactional HR functions such as payroll, and recruitment and selection
empowerment
leader
personnel
supervisors
Reduced working hours, usually when a company has a decrease in production
time management
short-time working
working time
part-time
Paid time which the management agrees an employee can spend on rest, cleaning or meals, not working
allowed time
time
time management
workplace
Stress caused by negative factors (ng quản lí) in the job
stress
work-related stress
acquisition
merger
A period when employees working under a flexible time system must be present at work.
allowed time
time table
coretime
time-keeping
Internet recruitment sites for job seekers
selecting
selection
E-recruitment
online recruitment
A process of identifying, evaluating and developing the work performance of employees in an organization, in order that organizational objectives are more effectively achieved and understood by employees.
human captital managenment
employee evaluation
performance Managenment
evaluation
A set of planned activities intended to provide the organization with the skills it requires to meet current and future business demands
Leader
Board of directors
Sale Management
Human resource development
The process of evaluating how well employees perform their jobs when compared to a set of standards, and then communicating that information to employees
Performance appraisal (sự đánh giá)
Appraisal
Performance Management
Ex – employee
The trend toward opening up foreign markets to international trade and investment.
Industrialization
Globalization
Downsizing
Downsizing
The process of dismissing employees who are then hired by a leasing company (which handles all HR-related activities) and contracting with that company to lease back the employees
Hiring
Employee
Employee Leasing
Recruiting
The person who leads or commands a group or an organization
leader
employer
founder
Employee
The permanent (lâu dài) or long-term president of a committee, company, or other organization
Manager
Chairman (chủ tịch)
Leader
Director
Process of enabling or authorizing an individual to think, behave, take action and control work and decision making in autonomous ways.
empowerment
managing
general manager
collective labor
Additional communication takes place to review what has been accomplished and obstacles ( sự cản trở).......progress
to prevent
prevent
prevented
preventing
Accidents that happen at work
injury
leader
manager
workplace injuries
