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Digital Marketing for Logistics — MCQ Worksheet Extraction

Total questions: 64

Worksheet time: 1hrs 22mins

Name
Class
Date
1.

Marketing is an organizational function and a set of processes for___________

a)

creating, communicating, and delivering value to customers

b)

managing customer relationships benefit the organization and its stakeholders

c)

selling products to wholesalers

d)

A and B

2.

Digital marketing can be defined as__________

a)

Achieving marketing objectives through applying digital media data and technology

b)

Achieving sales targets through Facebook

c)

Search Engine Optimization

d)

Achieving profits through TV advertising

3.

Which of the following is country code top-level domain name (ccTLD) in the URL: https://products.mycompany.co.fr

a)

products

b)

mycompany

c)

co

d)

fr

4.

ABC company provides all kinds of transportation services only between Da Nang and Quang Nam province. The company does not offer services to other provinces. It is an example of ______ segmentation approach.

a)

demographic

b)

geographic

c)

behavioral

d)

psychographic

5.

Currently, Vana Shipping Company provides shipping services for its customers in ASEAN region. Next year, the company is planning to expand the same shipping services to EU countries. The company is using________ strategy.

a)

product development

b)

market development

c)

market penetration

d)

diversification

6.

ABC company is marketing and selling fashion cloths for men, women and children in Vietnam through E-commerce website. The company is involved in ______ business,

a)

B2B

b)

B2C

c)

B2G

d)

C2B

7.

The first step in digital marketing strategy development process is______

a)

Defining e-marketing strategy

b)

Setting e-marketing objectives

c)

Implementing e-marketing plan

d)

Delivering the results

8.

Which of the following is an example of owned media?

a)

Pay-per-click on Google search engine

b)

Sponsorship

c)

Developing a company website

d)

Advertising on Youtube platform

9.

Mr. Minh is planning to open a shipping service business. He is trying to divide up the total market to determine the best segments it can serve. Which of the following is the correct order of doing so?

a)

market segmentation, targeting, and positioning

b)

market positioning, segmentation, and targeting

c)

market targeting, positioning, and segmentation

d)

market segmentation, positioning, and targeting

10.

Repeated interactions that strengthen the emotional, psychological or physical investment a customer has in a brand, is called______.

a)

Customer demand

b)

Customer happiness

c)

Customer engagement

d)

Customer need

11.

Which of the following is NOT a microenvironmental force?

a)

Economic factors

b)

Suppliers of social media platforms

c)

Customers who use company digital media

d)

Competitors who provide similar goods and services

12.

Which of the following is an example of internal marketing environment?

a)

Political forces

b)

Economic forces

c)

Suppliers

d)

Company's digital marketing strategies

13.

All of the following are examples of paid media, EXCEPT______

a)

Digital Advertisement

b)

Sponsorship

c)

Pay-per-click (PPC)

d)

Vlogging

14.

Which of the following is an example of search engine marketing intermediary?

a)

Microsoft office

b)

Google

c)

Tik Tok

d)

Zalo

15.

Ms. Vy started an e-commerce business, which markets cosmetics and accessories targeting for female customers. Ms. Vy is applying______ segmentation.

a)

geographic

b)

psychographic

c)

behavioral

d)

demographic

16.

Which of the following is NOT a technological force in a firm's macro-environment?

a)

Internet technology

b)

Mobile Apps

c)

Inflation rate

d)

Digital social networks

17.

Digital marketing objectives should be in SMART criteria. SMART referred to_____

a)

Specific, marketable, achievable, relevant, timebound

b)

Specific, measurable, achievable, relevant, targetable

c)

Specific, measurable, achievable, relevant, timebound

d)

Segmental, measurable, achievable, relevant, timebound

18.

In Ansoff matrix, if a company is expanding to new markets with new products and services, it is referred to as______ strategy.

a)

Product development

b)

diversification

c)

market development

d)

market penetration

19.

A traditional organization with retail shops and outlets, but limited online presence is called_____

a)

Clicks-only

b)

Clicks-and-mortar

c)

Bricks-and-mortar

d)

Mortar-and-mortar

20.

A business combining online and offline presence (shops and outlets), transactions and customer service is called______

a)

Clicks-only

b)

Clicks-and-mortar

c)

Bricks-and-mortar

d)

Mortar-and-mortar

21.

Which of the following is NOT an element of "product"?

a)

quality

b)

image

c)

branding

d)

discounts

22.

An important element in the marketing mix and the only element that does not represent costs is___

a)

promotion

b)

place

c)

price

d)

product

23.

DN logistics company offers 20% discount for packaging services if a customer orders its shipping services. The company is using______

a)

Mass customization

b)

Public relation

c)

distribution

d)

Product bundling

24.

The process of dividing a market into distinct groups of buyers who have different needs, characteristics, or behavior who might require separate products or marketing programs is referred to as______

a)

Market targeting

b)

Market penetration

c)

Market segmentation

d)

Market differentiation

25.

Interactive display ads, pay-per-click on search engines, targeted ads on social networks are examples of online implementation for______

a)

Advertising

b)

Direct mail

c)

Exhibitions

d)

Packaging

26.

Ms. An is marketing home-made instant noodles packs on shopee.com. Unit cost of noodles is 10,000 vnd. She set 5,000 nd as her profit and selling price as 15,000 vnd. She is using______ strategy.

a)

Cost-plus pricing

b)

Target-profit pricing

c)

Competition-based pricing

d)

Market-oriented pricing

27.

Consider the following URL of a shipping company: https://services.danangshipping.com. Which part is top-level domain (TLD)?

a)

http://

b)

services

c)

danangshipping

d)

.com

28.

Which of the following is the first group of users in Diffusion theory's product adoption stages?

a)

Innovators

b)

laggards

c)

opinion leaders

d)

late majority

29.

Which of the following is NOT a type of marketing intermediaries?

a)

Online retailers

b)

Production manager of the company

c)

wholesalers

d)

Google, Bing, and other search engines

30.

Which of the following is an element of promotion mix?

a)

Advertising

b)

Sales promotion

c)

Direct marketing

d)

All of the above

31.

Mr. Tuan opens a coffee shop and markets coffee, tea, juice, other drinks and extended products. Which of the following is his extended product?

a)

Coffee

b)

Tea

c)

Souvenir coffee cup

d)

Orange juice

32.

Which of the following is an advantage of social media paid advertising?

a)

They are free for people to use

b)

They have highly targeted demographics

c)

They have a broad audience

d)

All of the above

33.

In Ansoff matrix, if a company is expanding to new markets with new products and services, it is referred to as ______ strategy.

a)

product development

b)

diversification

c)

market development

d)

market penetration

34.

Which of the following is the first group of users who adopt the new product in a product life cycle?

a)

laggards

b)

late majority

c)

opinion leaders

d)

Innovators

35.

In search engine optimization process, spiders (programs) move along the web and follow every link or piece of data they see and bring it to index server is called ______.

a)

sorting

b)

crawling

c)

query request

d)

walking

36.

Which of the following is a "hard S" in McKinsey 7S's Framework?

a)

Shared values

b)

Skills

c)

Style and culture

d)

Structure

37.

All of the following are advantages of Pay-per-Click search engine marketing, EXCEPT _____

a)

Immediate results based on bidding system

b)

Lower cost than SEO

c)

Technically simpler than SEO

d)

Highly targeted customers

38.

The process for improving positions in the natural listing for SEO are in sequence: ______

a)

Query request, ranking, crawling, result serving, indexing

b)

Query request, indexing, ranking, crawling, result serving

c)

Query request, result serving, indexing, ranking, crawling

d)

Query request, crawling, indexing, ranking, result serving

39.

Marketing is an organizational function and a set of processes for

a)

creating, communicating, and delivering value to customers

b)

managing customer relationships benefit the organization and its stakeholders

c)

selling products to wholesalers

d)

A and B

40.

Digital marketing can be defined as ______

a)

Achieving marketing objectives through applying digital media data and technology

b)

Achieving sales targets through Facebook

c)

Search Engine Optimization

d)

Achieving profits through TV advertising

41.

ABC company provides all kinds of transportation services only between Da Nang and Quang Nam province. The company does not offer services to other provinces. It is an example of ______ segmentation approach.

a)

demographic

b)

geographic

c)

behavioral

d)

psychographic

42.

Currently, Vana Shipping Company provides shipping services for its customers in ASEAN region. Next year, the company is planning to expand the same shipping services to EU countries. The company is using ______ strategy.

a)

product development

b)

market development

c)

market penetration

d)

diversification

43.

Which of the following is a "soft S" in McKinsey 7S Framework?

a)

Strategy

b)

Skills

c)

System

d)

Structure

44.

Which of the following is a microenvironmental force?

a)

Exchange rate

b)

Social trend

c)

Law

d)

Competitors

45.

Own media? Give 2 examples.

4 lines
46.

Content marketing?

4 lines
47.

"Marketing intermediaries". Examples.

4 lines
48.

Bricks-and-mortar distribution model

4 lines
49.

Paid media. Give two examples.

4 lines
50.

Meaning of each character in RACE framework for digital marketing communication.

4 lines
51.

B2C business model? Give 2 examples.

4 lines
52.

B2B business model? Give 2 examples.

4 lines
53.

Identify two strengths and weaknesses of your logistic business project.

4 lines
54.

Two examples of KPIs to measure digital marketing performance.

4 lines
55.

"Social forces" in the macro environment. Give 3 examples.

4 lines
56.

Pay-per-click (PPC) advertising ?

4 lines
57.

"Market development" strategy ?

4 lines
58.

Example of two macro-level technological factors which affect the company's digital marketing activities.

4 lines
59.

"Product development" strategy ?

4 lines
60.

"Product bundling" — Give an example.

4 lines
61.

Give a one-sentence SMART objective for the business you and your team have established.

4 lines
62.

The click-only (Internet pureplay) model in marketing?

4 lines
63.

Describes the clicks-and-mortar model in marketing?

4 lines
64.

Describes subscription in digital marketing?

4 lines