WorksheetsChapter 1 Vocabulary Quiz
Total questions: 12
Worksheet time: 6mins
What is the definition of etiquette in communication?
The ability to persuade others through logic
The art of using good manners in any situation
The process of sending written messages
The rules for informal conversation
Formal communication involves…
Speaking casually with friends
Sharing of information through gestures
Sharing information that follows a specific protocol
Writing messages with slang
Which best describes informal communication?
Messages that follow organizational hierarchy
Casual sharing of information without etiquette rules
Only written communication
A speech given to a large audience
Interpersonal communication occurs between…
A sender and a large group
Two or more organizations
A sender and one other person
Machines communicating with each other
The receiver is the person who…
Creates the message
Reads, hears, or sees the message
Translates messages into another language
Sends nonverbal cues only
Rhetoric is the study of…
Technology used for communication
Audience analysis
Writing or speaking to communicate or persuade
Business etiquette
Who is the sender in communication?
The individual decoding the message
The person who has a message to communicate
The technology platform used
The nonverbal communicator
A barrier in communication is…
A persuasive technique
A method of formal messaging
Anything that prevents clear, effective communication
Any written form of communication
Body language includes…
Words spoken during a conversation
Nonverbal messages through gestures and facial expressions
Messages written or typed
Formal business letters
Nonverbal communication refers to…
Written instructions
Behavior, actions, or attitudes that send a message
Long speeches
Messages sent through email only
Verbal communication is best defined as…
Recording information in writing
Speaking words to communicate
Sending messages with gestures
Communicating only through digital platforms
Which statement describes written communication?
Sharing messages through body movement
Speaking aloud to inform or persuade
Recording words through written channels
Using etiquette to guide conversation
