
18-19 Adv 21CB S1 Exam Review
Authored by Gina Lundquist
Business
10th - 12th Grade
Used 19+ times

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65 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Anything that interferes with the sender's creating and delivering a message and the receiver's getting and interpreting a message is
a distraction
a distortion
a barrier
feedback
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For communication to occur, information must be put into words.
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Feedback from the receiver indicates that the sender made a communication error.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
People who whisper to each other during a business meeting create a distraction.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Distortion occurs because people often “hear” what they want to hear.
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Well-written business messages are concise.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When sending a customer unfavorable news, it is better to state the unfavorable news first to get it out of the way.
True
False
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