Conflict Resolution

The most common reasons for conflicts in the first place is because one person or persons have failed to actively listen or agree to what the other person is saying.

• True

• False

Stress is one of the major causes of conflict.

• True

• False

Which are the 4 common triggers of conflicts.

• Criticism

  Cumulative Annoyance

  Demand

  Rejection

• Love, Motivation, Compliment, a positive feedback

Managing your emotions is one way to resolving a conflict

• True

• False

Rejection is dismissing and refusing to consider someone else’s idea and this can cause a conflict.

• Agree

• Disagree

Criticism is one of the four triggers of Conflicts.

• Agree

• Disagree

Active listening is crucial for effective conflict resolution.

• True

• False

Which of the following is NOT a constructive way to handle conflicts?

• Seeking compromise

• Ignoring the problem

• Using 'I' statements

• Active listening

Conflicts can lead to positive outcomes if they are managed well.

• True

• False

How can stress impact conflict resolution?

• It can enhance clarity and focus

• It has no impact

• It can escalate the conflict

• It encourages quick resolution