Chapter 7 Sales and sales management

Chapter 7 Sales and sales management

University

8 Qs

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Chapter 7 Sales and sales management

Chapter 7 Sales and sales management

Assessment

Quiz

Professional Development

University

Practice Problem

Easy

Created by

Dennys Fernandez

Used 3+ times

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8 questions

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1.

FILL IN THE BLANK QUESTION

2 mins • 1 pt

Prospecting is the process of _________ for new potential customers who have not yet purchased from the company.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

according to the chapter, which is not a source used to identify prospects?

Existing customers

Commercial directories

Market research

Inquiries

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Complaint management is a marketing orientation that suggests that the goal of an organization is to create customer satisfaction in order to generate profits

True

False

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

according to the chapter, which is not a source used to identify prospects?

Existing customers

Commercial directories

Market research

Inquiries

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The success of a sales manager or a KAM is to manage relationships only with their customers

True

False

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A sales manager or a KAM needs to master negotiation technics

True

False

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A sales manager or a KAM needs to have knowledge of competitors' products and their advantages

True

False

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