Smart Meters

Which part of the smart meter kit communicates with OVO?

• The hub on the electricity meter

• The gas meter

• The IHD

• All answers are correct!

What is the name of the IHD we currently give a customer when their S2 meter is installed?

• PIPER

• PIPIT

• IHD7 CHAMELEON

• ORION

What key on a SECURE SMETS1 meter will show the meter reading for an electricity multi rate meter?

• 8

• 9

• 6

• 0

What does button 9 on a SECURE SMETS1 meter tell us?

• Time and date

• Single rate reading

• It allows us to scroll through the menu

• Double rate reading

Which part of the smart meter kit can a customer use to set targets to help reduce their energy usage?

• WAN

• HAN

• Electricity meter

• IHD

How does a smart meter communicate with OVO?

• Via the IHD

• Via the WAN

• Via the HAN

How do the 3 parts of the smart kit communicate with each other?

• Via the IHD

• Via the HAN

• Via the WAN

Which one of these is NOT an option for how frequently we can take smart meter reads?

• Daily

• Monthly

• Half Hourly

• Weekly

If a customer would like an In Home Display (IHD) supplied with their smart meter, there is a charge of:

• £15

• £0

• £20

• £40

If the engineer arrives late to a smart meter installation appointment, the customer is eligible for:

• GASP

• GURL

• GSOP

• SOUP