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Day10- Browsing (matrial)

Authored by Abdulrhman Mohamed

Professional Development

1st - 5th Grade

Used 2+ times

Day10- Browsing (matrial)
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

nslookup command is using for:

Flushing DNS

Determining Domains’ IPs

Fixing NAT Problems

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Browsing ticket in TTS with update  (  Feed us with a trace from customer side ) , CCA action will be :

Check MTU and add DNS on CPE page

Let customer send a snapshot for Google IP trace

Re-escalate to NOC

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customer can open YouTube but contents doesn’t appeared your first step is :

Add DNS Google

Trace on YouTube

Adjust MTU and DNS WE

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

 Check PC time & Date is a mandatory step if CST has Browsing Issue in a certain site : 

True

Flase

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Witch commend we'll use to test the connectivity status between 2 aspects in a network ( EX: PC, and website) :

PING

IPCONFIG

NSLOOKUP

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CST has browsing in a certain site and after checking this web site through a proxy from customer side still not working , next action is : 

Customer Side Problem Inform Him To Check With Another PC/OS

Escalate to NOC

Do Trace To Customer's Wan IP

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

While escalating any browsing case you should mention in TT mobile number and :

WAN IP

BRAS IP

Frame Number

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