ARD New Payment Solution – Redemption Assessment

How do we first issue a redemption booking?

• Click Append Remaining Amount

• Choose Add FOP

• Choose Arrange FOP

• Click Manage Payment

In the “Manage Payment”, which radio button is required to be pre-selected first?

• Credit Card Radio Button

• Re-Issuance Radio Button

• First Issuance Radio Button

• Payment Type Radio Button

After Calculate payment, what would be the next step in the “Manage Payment”?

• Arrange FOP

• Next Step

• Issue Documents

• Apply Payment

Before issuing a document, what details are required?

• Credit Card details

• Caller’s details

• E-ticket details

• Issue Status details

For redemption ticket, what is the new feature in the FOP Column?

• Miles and taxes are reflected

• E-ticket is shown under details

• The whole 16 digits of the credit card number is reflected

• No longer have expiry date under FOP column