Conflict Resolution Statistics

What percentage of students say they avoid conflict?

• 10%

• 27%

• 65%

• 93%

Conflict is always bad.

• Yes!

• No...

Answer explanation

Conflict can help us resolve issues between people with different ways of doing things.

How long does the typical US employee spend EACH WEEK dealing with conflicts?

• 52 minutes

• 1.5 hours

• 2.8 hours

• 7 hours

When dealt with properly, conflict can lead teams to brainstorm new solutions.

• False

• True

What percentage of employees say they were able to reach positive outcomes in conflict situations after receiving basic conflict resolution training?

• 10%

• 50%

• 75%

• 95%

Almost half of workplace conflict is caused by personality clashes and egos.

• True

• False

What percentage of US employees regularly experience some type of conflict at work?

• 10%

• 35%

• 65%

• 85%

Team member conflicts can cause any type of project to fail.

• False

• True

How much money do you think it costs per year per employee for time lost to conflict? (Based on employees making $32 per hour).

• <$500

• $2500

• $5000

• >$6000

Do you feel like you handle conflict well?

• Not at all.

• I could do better.

• I avoid it.

• I am not sure.

• I do as well as anyone can.