Sales Performance Evaluation

Which of the following is a potential consequence of performance evaluations on employees' morale?

• Improved motivation.

• Decreased job satisfaction.

• Increased job security.

• Enhanced career advancement.

What is the main suggestion to improve the benefits of the performance evaluation process?

• Focusing only on employees' faults.

• Providing subjective feedback.

• Balancing support and exploration of weak areas

• Using only subjective criteria

Which of the following is an example of a drawback of subjective judgments in performance evaluations?

• Enhanced objectivity.

• Leniency or Harshness.

• Standardization of ratings.

• Elimination of bias.

What term is used to describe the situation where some managers tend to rate all subordinates as average?

• Central Tendency.

• Subjective Bias.

• Objective Judgment.

• Performance Paradox.

What is the term used to describe the situation where a manager's overall perception of an employee is influenced by a single characteristic?

• Bias

• Central Tendency

• Leniency

• Halo Effect

What is the term used to describe the situation where a manager is biased positively or negatively towards certain subordinates?

• Central Tendency

• Subjective Bias

• Favoritism

• Halo Effect

What is a key drawback of subjective judgments in performance evaluations?

• High reliability and consistency

• Consistent differentiation between best and worst performers

• The halo effect

• Uniformity in overall company appraisals

Which of the following is NOT a drawback of subjective judgments in performance evaluations?

• Irrelevant personal traits

• Leniency or harshness

• Central tendency

• Consistency in ratings among supervisors

What is the primary challenge in conducting performance evaluations based on objective criteria?

• It leads to a lack of differentiation between best and worst performers.

• It takes time away from productive selling activities.

• Managers tend to be biased towards subordinates.

• It increases morale and motivation.

What is the primary focus in addressing the drawbacks of subjective judgments in performance evaluations?

• Emphasizing irrelevant personal traits

• Minimizing the use of objective criteria

• Achieving uniformity in company appraisals

• Reducing the impact of the halo effect