
Workplace Conflict and Resolution Quiz
Authored by Natalia Voronina
Business
12th Grade
Used 4+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the process when representatives of employers and employees negotiate the conditions of employment?
Work-to-rule
Collective bargaining
Industrial action
Strike action
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the extreme method of industrial action when employees refuse to work?
Industrial action
Strike action
Collective bargaining
Work-to-rule
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the method of conflict resolution with only two parties involved (employees and employer)?
Industrial democracy
Arbitration
Conciliation
No-strike agreement
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the practice of empowering and involving employees in the workplace, where employees share responsibility and decision-making authority?
Industrial democracy
Arbitration
No-strike agreement
Conciliation
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is an agreement according to which the labour union pledges not to use any strike action?
No-strike agreement
Single-union agreement
Arbitration
Conciliation
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