Personal Delling Relationship

Definition of Personal Selling

• Marketing strategy in which a business use a temporary campaign offer

• Direct person to person communication between seller and potential customers

• Transaction between customer and seller

Which is the first step of Personal Selling

• Approaching Customer

• Closing sale

• Handling objections

• Prospecting and Qualifying

Choose THREE right customer-orientated selling

• Offering products and services that will satisfy those needs

• The desire to help customers make satisfactory purchase decisions

• Deceptive, manipulative or high- pressure sales technique

• Adapting behaviors to meet each customer's needs

Successful selling is associated with the following, EXCEPT

• Supporting the customer

• Decreased effort

• Acknowledging the customer's viewpoint

• Releasing tension

What is five foundations of effective online selling? Choose the right answers.

• Reach new customers with a comprehensive online marketing strategy

• Find the right tools for your online selling needs

• Don't fail your first online selling hurdle an optimized website

• Make online selling personal with artificial intelligence (AI)

• Connect the dots with integrated content

Which sentence below describes online selling personal with artificial intelligence (AI)?

• Content marketing is extremely effective and impact relies on how it is integrated into your conversion path

• Manage all aspects of online selling across all channels from one place

• Simply having an ecommerce site ut you ahead of most competitors

• People have intelligence-driven experiences everyday through favourite apps, product recommendations, face and voice recognition and more

TWO Key characteristics of salespeople desired by buyers:

• thoroughness

• Unable to understand and satisfy buyer's needs

• Bad communication skills

• Good communication skills

Which of the following tools are crucial for managing all aspects of online selling across all channels?

• Marketing campaigns and promotion capabilities

• A personal chef

• Embedded artificial intelligence

• Content management tools

• A physical store