CVM QUIZ Q4

On which GOtv bouquet is Studio Universal?

• GOtv Lite

• GOtv Supa plus

• GOtv Plus

• All

The decoders which can be used when linking 3 decoders together in 3^rd Viewing environment are a combination of the DStv Explora and DStv HD decoders.

• True

• False

Which platform allows a customer to have signal anywhere in Zambia via the decoder?

• E36B

• IS20

• All

From the list below, select Towns that have GOtv transmitters.

• Kalulushi,Kitwe, Chambeshi

• Kitwe,Ndola, Chingola,Solwezi

• Kasama, Mansa, Kapiri

• Livingstone, Kaoma,Mongu

Emmanuel TV is scheduled for closure on 17^th January 2024.

• True

• False

What's the new price for the smart LNB?

• K500

• K550

• K250

• K800

CBC TV (DStv channel 277 and GOtv Channel 23) is no longer available on our platforms.

• True

• False

Which self service option will you recommend to a customer using a smartphone?

• MyDStv/MyGOtv app

• USSD

• Call Center

• Social media

Which payment method would you recommend to a customer using our digital platforms?

• MyDStv/MyGOtv app

• The bank

• Visiting the branch/agency

• All

What would you advise a customer with a faulty decoder which is within warranty?

• Advise them to get the decoder repaired

• Advise them about the swap process

• Advise to buy a new decoder

• All