QA Pre-Mid

8 Elements of of TQM - 1st Group

8 Elements of TQM - 2nd Group

8 Elements of TQM - 3rd Group

3 Types of Communications

8 Elements of TQM - 4th Group

Understanding on what is good and what is right

• Ethics

• Integrity

• Trust

• Training

• Teamwork

Refers to honesty, values and an individual’s sincerity at workplace

• Ethics

• Integrity

• Trust

• Training

• Teamwork

Is one of the most important factors necessary for implementation of total quality management.

• Teamwork

• Training

• Integrity

• Ethics

• Trust

Managers need to make their fellow workers aware of the benefits of total quality management and how would it make a difference in their product quality and eventually yield profits for their organization.

• Integrity

• Training

• Teamwork

• Trust

• Ethics

Is a crucial element of total quality management. Rather than working individually, employees need to work in teams.

• Teamwork

• Training

• Trust

• Integrity

• Ethics