Training Program Evaluations Quiz

Why is it important for Charlotte to conduct evaluations of her training program?

• To identify areas for improvement and make the training more engaging

• To reduce the effectiveness of the training programs

• To increase the cost of the training programs

• To limit the benefits associated with evaluations

Which of the following is NOT a tool used to evaluate employee performance?

• Observations

• Interviews

• Questionnaires

• Surveys

What are the five aspects assessed in a post training questionnaire?

• Effectiveness, Comprehension, Attractiveness, Engagement, Suggestions

• Quality, Quantity, Time, Cost, Efficiency

• Knowledge, Skills, Abilities, Attitudes, Behaviors

• Reaction, Learning, Behavior, Results, Return on Investments

Which of the following is NOT an indicator used to assess the effectiveness of a training program?

• Time to Proficiency

• Employee Engagement

• Net promoter score

• Customer Satisfaction

What is the process of evaluating a training program?

• Identifying the Purpose, Setting Expectations, Focusing on Improvements, Incorporating Changes, Engaging in Reflection

• Setting Goals, Implementing Changes, Reflecting on Outcomes, Engaging in Reflection, Evaluating Performance

• Identifying the Purpose, Selecting an Evaluation Method, Designing Tools, Collecting Data, Analyzing Results

• Observing Trainees, Conducting Interviews, Administering Questionnaires, Analyzing Feedback, Reporting Results

What are the different training outcomes according to Ava's model?

• Effectiveness, Comprehension, Attractiveness, Engagement, Suggestions

• Knowledge, Skills, Abilities, Attitudes, Behaviors

• Quality, Quantity, Time, Cost, Efficiency

• Reaction, Cognitive, Skill-based, Affective, Results

What does ROI stand for in the context of employee training programs?

• Rate of Increase

• Return on Investment

• Revenue of Interest

• Risk of Inflation

What is criterion relevance in evaluating training outcomes?

• Degree to which outcomes can be measured consistently

• Failure to measure emphasized outcomes

• Extent to which outcomes measure inappropriate capabilities

• Extent to which outcomes are related to learned capabilities

What is discrimination in evaluating training outcomes?

• Extent to which outcomes can be measured consistently

• Failure to measure emphasized outcomes

• Degree to which outcomes are related to learned capabilities

• Degree to which performance reflects true differences

What is practicality in evaluating training outcomes in a real-world scenario?

• Failure to measure emphasized outcomes

• Extent to which outcomes measure inappropriate capabilities

• Degree to which performance reflects true differences

• Ease with which outcome measures can be collected