ACO & cover levels incl general knowledge
Authored by Zoe Julies
Professional Development
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which ACO provides cover for misfuelling up to £1000?
Excess Waiver
Cruise Plus Cover
Car Hire Excess Waiver
Personal Liability
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cancellation cover can only be increased above £10 000?
If the referral outcome allows cover
Medical score is below 3
Customer is below the age of 87
Medical score is below 5
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where on the hub can you go to unsubscribe a customer from marketing? (select all that apply)
Policy View
Policy Amend View
Referrals Tab
General Tab
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What's another word for ERGO referrals?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Gadget cover allows you to claim for Unauthorised call, text or data usage.
TRUE
FALSE
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Right to be forgotten is only for __________ accounts.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When can a customer's cover be upgraded?
Never
Within the cooling off period
Anytime given they haven't yet travelled
Anytime
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