Risks, Benefits and Ethics of Managment Information Systems

In the context of management information systems (MIS), what is the primary function of machine learning?

• Ensuring regulatory compliance

• Streamlining operational efficiency

• Automating decision-making

• Enhancing customer loyalty programmes

How can machine learning contribute to improved customer services?

• By automating customer services

• By reducing set-up and maintenance costs

• By providing real-time customer feedback

• By eliminating the need for regulatory compliance

What measure is suggested to protect against cyberattacks when designing and using management information systems?

• Enhanced customer service programmes

• Providing ongoing cybersecurity training

• Improved internal decision making

• Increased operational efficiency

What should organizations do with regards to data protection?

• Remove the human touch in decision-making

• Automate decision-making processes

• Collect and hold only necessary data

• Predict future outcomes

What is an ethical consideration related to MIS and technological innovations, such as digital Taylorism, with regards to business decision-making?

• Sort out set-up and maintenance costs

• Cybercrime prevention measures

• Collect and hold only necessary data

• Predict future outcomes

What unethical practice is associated with data manipulation?

• Gaining enhanced competitive advantages

• The deliberate misuse of data to influence a decision

• Improved strategic decision making

• Machine learning technologies

Which measure is an example of cybersecurity?

• Removing human input in strategic decision-making

• Implementing data encryption

• Using machine learning for predictions

• Enhancing customer relations

What is a potential ethical concern with the absence of human input in decision-making processes?

• Increased competitive advantages

• Elimination of emotions and empathy

• Improved strategic decision making

• Enhanced customer relations

What does data manipulation refer to?

• The use of data to enhance customer relations

• The deliberate misuse of data to influence a decision or outcome

• The use of data to predict future outcomes

• The use of data to improve strategic decision making

What is the role of cybersecurity measures in businesses?

• To enhance customer relations

• To ensure regulatory compliance

• To improve strategic decision making

• To increase market share