HTIIA: Unit 5 Practice Quiz

Xylon greets customers as they come and go, takes reservations, and shows guests to their tables at a fine dining restaurant in Chicago. What job does Xylon MOST likely have at the restaurant?

• server

• busser

• general manager

• host

Sung is a manager at a sit-down restaurant in a mall. His duties keep him mainly in the office but occasionally also in the kitchen. Where does Sung spend most of his time at work?

• front of the house

• host stand

• back of the house

• meetings

Aurora is the host at a neighborhood eatery, but part of her responsibility is to keep all parts of the restaurant that could establish the customer’s first impression tidy, including the landscaping, front door, and path to the podium. Which part of the restaurant does Aurora keep clean?

• front of the house

• host stand

• back of the house

• break room

Which part of restaurant management focuses on purchasing, preparation, service, and cleanup?

• operations

• logistics

• marketing

• impressions

Lulu was just hired by a company that stocks machines in airports and hotels. She fills these machines with cookies, gum, candy, and chips. What kind of company has hired Lulu?

• fast food

• catering

• vending

• cafeteria

Which of the following is NOT a type of onsite food service?

• recreation

• retail

• transportation

• pop-up

What are the two primary categories of restaurant customers?

• resident and visitor

• high-end and low-end

• rich and poor

• polite and rude

What is the main drawback of fine dining restaurants?

• price

• quality

• pretentiousness

• location

Charlie keeps water glasses full, drops off bread and butter, and clears the table at a local restaurant. Which job does Charlie MOST likely have in this restaurant?

• host

• busser

• server

• chef

Aliyah juggles many challenges associated with customers, staff, and the public in her role with an upscale Cleveland restaurant. She watches over all the moving parts of the entire operation. Which job does Aliyah MOST likely have?

• chef

• host

• busser

• general manager