Eme eme 2

Known as the father of total quality management (TQM). His contributions to quality management include:

• JOSEPH M. JURAN

• WILLIAM EDWARDS DEMING

• KAORU ISHIKAWA

• PHILIP CROSBY

A pioneer in quality management who contributed many ideas that are still used today. His work helped establish statistical process control and the concept of Total Quality Management (TQM)

• WILLIAM EDWARDS DEMING

• PHILIP CROSBY

• JOSEPH M. JURAN

• ARMAND V. FEIGENBAUM

A Japanese professor and quality management innovator who made many contributions to the field. He is known as the "Father of Japanese Quality" and his work helped improve quality and lower costs in many companies

• JOSEPH M. JURAN

• WILLIAM EDWARDS DEMING

• ARMAND V. FEIGENBAUM

• KAORU ISHIKAWA

Known for developing the concept of Total Quality Management (TQM). TQM is a company-wide approach to quality improvement that focuses on customer satisfaction and continuous improvement.

• KAORU ISHIKAWA

• WILLIAM EDWARDS DEMING
  

• ARMAND V. FEIGENBAUM

• JOSEPH M. JURAN

This set of management practices helps companies improve quality and productivity.

• Deming's 10 Points

• Deming's 12 Points

• Deming's 14 Points

• Deming's 16 Points

A book that outlines Juran's ideas about quality management.


• Quality Control Handbook

• Total Quality Management

• Managerial Breakthrough

A cause and effect diagram that helps identify the root causes of a problem. This diagram is still used today in quality improvement.

• Activity Diagram

• Tree Diagram

• Fishbone Diagram

• Block Diagram

A quality management expert who contributed the concept of "ZERO DEFECTS" and the idea that quality is free. His work helped organizations improve efficiency and profitability.

• PHILIP CROSBY

• JOSEPH M. JURAN

• WILLIAM EDWARDS DEMING

• ARMAND V. FEIGENBAUM

What is TQM?

What is COQ?