POM UGM CHAPTER 4 Employee Motivation

What is the definition of motivation according to the file?

• The process of hiring new employees.

• The powers that move, direct, and enable a person to achieve their goals.

• The ability to create financial incentives for employees.

• A technique used to train employees in new skills.

According to the file, what might motivate some employees to work hard?

• Fear of losing their job.

• A desire to impress others.

• A goal to produce as many outputs as possible.

• Mandatory company policies.

Douglas McGregor introduced which theory on employee motivation?

• Maslow’s Hierarchy of Needs

• Herzberg’s Two-Factor Theory

• Theory X and Theory Y

• Expectancy Theory

According to Theory X, employees tend to have:

• Positive attitudes toward work.

• Negative attitudes and avoid responsibility.

• An interest in personal development.

• Creative and problem-solving mindsets.

What is a characteristic of employees in McGregor’s Theory Y?

• They avoid challenges and responsibilities.

• They seek out opportunities to grow and contribute positively.

• They prefer to work as little as possible.

• They are motivated by strict supervision.

Maslow’s Hierarchy of Needs is a model that emphasizes:

• Economic incentives only.

• A structured hierarchy of human needs, from basic to self-fulfillment needs.

• Strict control over employee behavior.

• Punishment and reward systems.

Who conducted the research that led to the development of the Two-Factor Model of motivation?

• Abraham Maslow

• Douglas McGregor

• Frederick Herzberg, Bernard Mausner, and Barbara Snyderman

• Elton Mayo

The Two-Factor Model is widely accepted in which field?

• Information Technology

• Finance and Accounting

• Human Resource Management

• Supply Chain Management

According to the file, motivation plays a key role in:

• Enhancing employee morale and improving performance.

• Increasing the cost of production.

• Reducing employee productivity.

• Eliminating the need for management training.

What is the significance of understanding motivation models in the workplace?

• To identify which employees need to be replaced.

• To create a motivating environment that enhances performance and productivity.

• To eliminate employee communication.

• To reduce job satisfaction and employee engagement.