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Hospitality and Catering
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Practice Problem
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Medium
Karem Viviana Miranda Avilés
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Responsable de elaborar horarios de Recepción:
Concierge
Recepcionista
Front Office Manager
Botones
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Responsable de realizar el cierre del día hotelero:
Concierge
Auditor Nocturno
Front Office Manager
Recepcionista
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Responsable de resolver las dudas de los huéspedes:
Concierge
Recepcionista
Front Office Manager
Todas las anteriores
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Criterios para establecer horarios de Recepción:
Porcentaje de ocupación
Días libres, feriados, vacaciones
Necesidades especiales del trabajador
Todas las anteriores
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ciclo de estancia del huésped: reserva > check in > estancia > check out
VERDADERO
FALSO
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Páginas web, llamadas, redes sociales, son tipos de canales
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
No show es aquel huésped que llega tarde a su reserva, y avisó previamente por el retraso.
VERDADERO
FALSO
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