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Career-technical

Advanced Career Pathways

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  8. Sales And Service

12th Grade Sales And Service Flashcards

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9th Grade - 12th Grade

Enhancing Customer Interaction - Meeting Customer Needs - Customer Service Excellence

Enhancing Customer Interaction - Meeting Customer Needs - Customer Service Excellence

Flashcard

Enhancing Customer Interaction - Meeting Customer Needs - Customer Service Excellence

9th Grade - 12th Grade

Career-technical

Explore strategies for enhancing customer service by meeting the needs of customers. Develop skills to improve customer satisfaction and encourage repeat business.

9th Grade - 12th Grade

Customer Service Excellence - Resolving Issues & Building Trust - Retail Sales Training

Customer Service Excellence - Resolving Issues & Building Trust - Retail Sales Training

Flashcard

Customer Service Excellence - Resolving Issues & Building Trust - Retail Sales Training

9th Grade - 12th Grade

Career-technical

Master strategies for providing effective customer service by learning how to resolve issues efficiently and understand warranties. Develop skills that enhance customer satisfaction and build trust.

9th Grade - 12th Grade

Customer Interaction Skills - Features & Benefits Explanation - Retail Sales Techniques

Customer Interaction Skills - Features & Benefits Explanation - Retail Sales Techniques

Flashcard

Customer Interaction Skills - Features & Benefits Explanation - Retail Sales Techniques

9th Grade - 12th Grade

Career-technical

Enhance skills in customer service excellence with a focus on clearly articulating product features and highlighting benefits. Master techniques for identifying customer needs and effectively handling objections. Develop a comprehensive understanding of strategies that ensure successful communication and resolution, fostering positive customer experiences.

9th Grade - 12th Grade

Customer Service Skills - Communication and Sales Strategies

Customer Service Skills - Communication and Sales Strategies

Flashcard

Customer Service Skills - Communication and Sales Strategies

9th Grade - 12th Grade

Career-technical

Explore key customer service techniques, focusing on developing effective communication, managing sales transactions, resolving customer queries, and optimizing service interactions. Enhance skills in improving customer experiences and handling service-related challenges.

9th Grade - 12th Grade

Customer Service Skills - Explaining Features & Benefits - Sales Techniques

Customer Service Skills - Explaining Features & Benefits - Sales Techniques

Flashcard

Customer Service Skills - Explaining Features & Benefits - Sales Techniques

9th Grade - 12th Grade

Career-technical

Uncover effective customer service skills by clearly communicating product features and benefits. Develop sales techniques aimed at boosting customer satisfaction and aiding decision-making, fostering an understanding of how to meet customer needs and build lasting relationships. Focus on mastering these skills to enhance interactions and improve sales outcomes.

9th Grade - 12th Grade

Customer Service Excellence - Sales Skills Development - Retail Industry Solutions

Customer Service Excellence - Sales Skills Development - Retail Industry Solutions

Flashcard

Customer Service Excellence - Sales Skills Development - Retail Industry Solutions

9th Grade - 12th Grade

Career-technical

Enhance sales skills and customer service strategies in retail by mastering practical scenarios that boost customer satisfaction and improve decision-making abilities.

12th Grade - University

Effective Sales Techniques - Customer Interaction - Retail Customer Service Strategies

Effective Sales Techniques - Customer Interaction - Retail Customer Service Strategies

Flashcard

Effective Sales Techniques - Customer Interaction - Retail Customer Service Strategies

12th Grade - University

Career-technical

Develop effective sales closing techniques and master customer interaction skills in retail environments. Learn to make suitable alternative suggestions, address and resolve customer complaints, and boost overall customer satisfaction.

12th Grade

Understanding Sales Tax and Discounts - Calculation and Effects

Understanding Sales Tax and Discounts - Calculation and Effects

Flashcard

Understanding Sales Tax and Discounts - Calculation and Effects

12th Grade

Career-technical

Gain a comprehensive understanding of the impact of sales tax and discounts on pricing. Develop practical calculation techniques to evaluate and implement effective pricing strategies, and assess fiscal implications, enhancing your skills in analyzing and optimizing pricing decisions.

12th Grade

Financial Literacy - Sales Tax, Discounts, and Gratuities - Practical Applications

Financial Literacy - Sales Tax, Discounts, and Gratuities - Practical Applications

Flashcard

Financial Literacy - Sales Tax, Discounts, and Gratuities - Practical Applications

12th Grade

Career-technical

Learn to understand and apply concepts of sales tax, discounts, and gratuities to improve financial literacy through practical, real-life scenarios. Develop the ability to calculate costs accurately, enabling informed financial decision-making.

9th Grade - University

Persuasive Techniques - Sales Strategies - Business Communication

Persuasive Techniques - Sales Strategies - Business Communication

Flashcard

Persuasive Techniques - Sales Strategies - Business Communication

9th Grade - University

Career-technical

Master key sales techniques by developing expertise in persuasion and implementing effective social media strategies. Enhance communication skills to craft compelling pitches and successfully engage with potential leads.

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