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Sales And Service Passages
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9th Grade - University
Understanding Product and Service Characteristics - Features, Planning, and Branding
Passage
Understanding Product and Service Characteristics - Features, Planning, and Branding
9th Grade - University
Career-technical
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11th Grade
Customer Service Excellence - Strategies & Challenges - Business Leadership
Passage
Customer Service Excellence - Strategies & Challenges - Business Leadership
11th Grade
Career-technical
Investigate essential customer service strategies crucial for achieving business success and maintaining a competitive advantage. Learn how to enhance competitiveness, effectively manage complaints, and implement successful care strategies.
9th Grade
Customer Service Strategies - Complaint Resolution - Effective Communication in Business
Passage
Customer Service Strategies - Complaint Resolution - Effective Communication in Business
9th Grade
Career-technical
Master essential customer service strategies by focusing on effective complaint resolution and communication techniques. Develop skills in managing customer interactions to enhance business satisfaction, ensuring positive outcomes and improved customer relations.
9th Grade
Understanding Sales Receipts - Sales Tax Calculation - Commerce Basics
Passage
Understanding Sales Receipts - Sales Tax Calculation - Commerce Basics
9th Grade
Career-technical
Understand the fundamentals of sales receipts by mastering the calculation of sales tax and total purchase price. Gain valuable insights into practical commerce concepts that enhance decision-making skills.
12th Grade
Customer Service - Client Relations - Hospitality & Tourism
Passage
Customer Service - Client Relations - Hospitality & Tourism
12th Grade
Career-technical
Examine the principles of customer service excellence in hospitality, focusing on the importance of cultivating strong client relationships and proficiently handling complaints. Emphasize strategies to build trust, consistently exceed customer expectations, and foster long-term loyalty. Develop skills essential for enhancing client interactions and resolving issues efficiently.
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