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WorksheetsMacro practice
Total questions: 20
Worksheet time: 20mins
Aversive racism exists in the form of stereotypic attitudes that can lead to inadvertent but real discrimination.
True
False
Within the task environment, what are some of the ways public opinions are conveyed?
Media
Word of mouth
Interest groups
The "general public"
What key elements should be examined within an organization under Task 3?
Organizational and program structure
Management and leadership style
Planning, delivery, and evaluation of programs and services
All of the above
Who warned of learned incompetence?
Lipsky's
Jasktye
Dressler
Merton
What are some documentations that can help others understand and organization's organizational structure?
organizational chart
website
consent forms
none of the above
Miles (1975) classified models into three categories in approaching administration, management, and leadership. What are those three categories?
Theory X model, cultural competency model, and human relations model.
The traditional model, human relations model, and human resources model.
organizational model, bureaucracy model, and management model.
Miles model, efficiency model, and the traditional model.
efficiency accountability focuses on?
the ratio of outputs to inputs or, more specifically, the ratio of volume of service provided to dollars expended.
the provision of services and differentiates between organizations that meet a quality standard and those that do not.
the results, effects, and accomplishments of human service programs.
All of the above
Schmidt, Riggar, Crimando, and Bordieri (1992) proposes human resources system that begins with what?
Initial planning
Strategic planning
Evaluation planning
Recruitment planning
For many years, human service agencies were limited to an elementary type of budgeting called?
functional budgeting
Beginners budgeting
budget management
Line-item budgeting
True or False, to fully understand an organization, with all its strengths and weaknesses, one would have to spend years reviewing documents, analyzing data, and talking to people familiar with it.
True
False
Among government organizations, which of the following are usually the only source of revenue, including federal, state, county, and local agencies?
Direct appropriations
Private grants
Payments from insurers
Donated funds
True or false, charitable contribution typically make up the greatest amount of a nonprofit agency’s annual budget?
True
False
During what task might you explore the compatibility between an agency’s artifacts and the agency’s mission?
Task 1: Identify focal organization.
Task 2: Assess environmental relationships
Task 3: Assess internal organizational capacity
Task 4: Assess cultural competency
During what task will you examine an organization’s task environment?
Task 1: Identify focal organization
Task 2: assess environmental relationships
Task 3: assess internal organizational capacity
Task 4: assess cultural competency
A co-constructed vision for the agency shared by people who play founding, development, staff, and leadership roles.
image
vision
organizational identity
mission
When analyzing corporate authority and mission, what is an important source to look at?
bylaws of the organization
mission statement
minutes of selected board meetings
all of the above
A good statement of mission specifies the problems, needs, and/or population the agency serves, expected client outcomes, and the reason for the agency’s existence.
True
False
During what task might you explore the agency’s use of volunteers?
Task 1: Identify local organization.
Task 2: Assess environmental relationships
Task 3: Assess internal organizational capacity
Task 4: Assess cultural competency
Organizational domain includes the boundaries within which services are delivered to clients.
True
False
The sources of an organization’s funds affects its flexibility in responding to proposed change.
True
False
