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WorksheetsCommunication and Conflict
Total questions: 46
Worksheet time: 37mins
The various methods for communicating information
media
assertiveness
advocacy
refusal skills
Which of the following would be considered media? (check all that apply)
Television
Gossip in the lunchroom
Radio
Your teacher's instructions
The exchange of thoughts, feelings, and beliefs between two or more people
communication
conflict resolution
refusal skills
advocacy
Communication strategies that help you say no to others effectively
media
passive-aggressive communication
advocacy
refusal skills
Solving a disagreement in a way that satisfies both sides
conflict resolution
peers
advocacy
refusal skills
Type of communication..
verbal
non-verbal cues
tone of voice
context clues
Using ALL CAPS in a text or email is the digital equivalent of what type of communication?
verbal
non-verbal cues
tone of voice
context clues
Tone of voice makes up what percent of communication?
10-15%
30-35%
50-55%
70-75%
Non-verbal cues make up what percent of communication?
10-15%
30-35%
50-55%
70-75%
Verbal communication makes up what percent of communication?
10-15%
30-35%
50-55%
70-75%
Failing to stand up for oneself, so that one's rights are easily violated.
Passive Communication
Assertive Communication
Aggressive Communication
Passive-Aggressive Communication
Standing up for oneself in such a manner that the rights of the other person are violated in the process.
Passive Communication
Assertive Communication
Aggressive Communication
Passive-Aggressive Communication
A direct, honest, and appropriate expression of one's feelings and opinions.
Passive Communication
Assertive Communication
Aggressive Communication
Passive-Aggressive
"You need to give me the notes from class yesterday, you know I was absent!"
Passive
Aggressive
Assertive
Passive-Aggressive
"Whatever you think. I don't care where we go for dinner"
Passive
Aggressive
Assertive
Passive-Aggressive
"That's a stupid idea. There's no way that will work."
Passive
Aggressive
Assertive
Passive-Aggressive
"I guess you could do it that way if you want everyone to laugh at you."
Passive
Aggressive
Assertive
Passive-Aggressive
Using sarcasm is an example of
passive communication
aggressive communication
assertive communication
passive-aggressive communication
Asking the waiter to fix a mistake in your meal order is...
passive communication
aggressive communication
assertive communication
passive-aggressive communication
Doing this instead of asking the waiter to come take your order is
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I appear cooperative while purposely doing things to annoy and disrupt, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I express my feelings clearly, appropriately, and respectfully, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I fail to express my feelings, needs, or opinions, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If you criticize, blame, or attack others, what style of communication are you using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I question health information I read on the internet or watch on TV I would be...
skeptical
contrary
adequate
substantive
The FDA tests all vitamins and supplements prior to their sale
True
False
If I exhibit poor eye contact and slumped body posture, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I tend to speak softly or apologetically, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I interrupt frequently, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I use humiliation to control others , what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I use facial expressions that don't match how they feel - i.e., smiling when angry, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I allow this to occur in my kitchen rather than asking for help with the dishes, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
If I use "I" statements to ask for what I want, what style of communication am I using?
passive communication
aggressive communication
assertive communication
passive-aggressive communication
In the OTFD acronym for making "I" statements the "O" stands for
order
observation
often
In the OTFD acronym for making "I" statements the "T" stands for
temper
thoughts
time
In the OTFD acronym for making "I" statements the "F" stands for
frequently
feelings
fix
In the OTFD acronym for making "I" statements the "D" stands for
discuss
desires
drama
How I see things or my opinion is my
perspective
communication
skepticism
character
What scam techniques are being used in the following advertisement? (check all that apply) "This revolutionary innovation is formulated by using proven principles of natural health based upon 200 years of medical science."
Quick Fixes
'Natural'
Personal Testimonials
One Product Does It All
Time-Tested or New-Found Treatment
What scam techniques are being used in the following advertisement? (check all that apply) "Healthy, simple and natural-way to help you lose and control your weight... Guarantee: If after 30 days ... you have not lost at least 4 pounds each week, ... your uncashed check will be returned to you ... ."
Paranoid Accusations
'Natural'
Promises of Easy Weight Loss
Satisfaction Guaranteed
Time-Tested or New-Found Treatment
The STOP acronym helps you remember the steps involved in
making decisions
setting goals
refusal skills
The "S" in STOP refers to
Say NO
Split (get out of there!)
Suggest an alternative
The "T" in STOP refers to
Tell why not
Tell an adult
Trick or treat
The "O" in STOP refers to
Offer another idea
Offend the person so they go away
Open the door and leave
The "P" in STOP refers to
Promise to do it another time
call the Police
Promptly leave
What scam techniques are being used in the following advertisement? (check all that apply) "Drug companies make it nearly impossible for doctors to resist prescribing their expensive pills for what ails you ... ." "It seems these billion dollar drug giants all have one relentless competitor in common they all constantly fear--natural remedies."
Paranoid Accusations
'Natural'
Promises of Easy Weight Loss
Satisfaction Guaranteed
Time-Tested or New-Found Treatment
