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Business 2 Mid Term Review part 2

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Management is the process of accomplishing the goals of an organization through the effect use of

a)

money and people

b)

the factors of production

c)

labor resources

d)

people and other resources

2.

ALL of the following are functions of management EXCEPT

a)

staffing

b)

planning

c)

assisting

d)

controlling

3.

The highest level of management

a)

supervisors

b)

executives

c)

middle manager

d)

directors

4.

Supervisors spend most of their time

a)

leading and controlling

b)

planning and organizing

c)

staffing

d)

hiring and training

5.

How is the US workforce changing?

a)

more ethnic diversity in the workforce

b)

the workforce is getting younger

c)

less ethnic diversity in the workforce

d)

the workforce is becoming less educated

6.

This type of power comes from the position the manager holds in the organization

a)

organizational power

b)

position power

c)

ultimate power

d)

absolute power

7.

This type of power comes from the fact that people want to be liked and accepted by them

a)

Identity power

b)

Acceptance power

c)

Reward power

d)

Absolute power

8.

The number one soft skill that employers are looking for

a)

basic business skills

b)

communication skills

c)

math skills

d)

customer service skills

9.

The skills that can be learned and relate to how to perform a specific job

a)

hard skills

b)

soft skills

c)

work skills

d)

job skills

10.

A leader that gives direct, clear, and precises orders demonstrates what type of leadership style?

a)

democratic

b)

situational

c)

authoritative

d)

autocratic

11.

The management function that is concerned with determining how plans can be accomplished

a)

organizing

b)

leading

c)

controlling

d)

staffing

12.

The management function that is concerned with making sure employees are motivated and have the resources to perform their jobs is

a)

staffing

b)

controlling

c)

organizing

d)

leading

13.

Effective goals should be

a)

specific and meaningful

b)

achievable

c)

clearly communicated

d)

all are correct

14.

All of the following are commonly used planning tools EXCEPT

a)

budgets

b)

schedules

c)

code of conduct

d)

research

15.

The most widely used planning tool is a(n)

a)

schedule

b)

evaluation

c)

budget

d)

none are correct

16.

The motivational theory that consists of a 5 tier model is

a)

Maslow's

b)

Herzburg's

c)

McClelland's

d)

Murray's

17.

All of the following are corrective actions that managers can take when they see that standards are not being met EXCEPT

a)

change policies or procedures

b)

revise standards

c)

work to improve performance

d)

have employees work more hours

18.

Why would managers want to involve employees in changes that are happening in the business?

a)

so they feel part of the change

b)

they can be a good source of ideas

c)

employees will be more supportive if they have a chance to have input

d)

all are correct

19.

The motivational theory that talks about hygiene factors and motivators is

a)

Maslow's

b)

Herzburg's

c)

McClelland's

d)

none are correct

20.

The type of planning that provides broad goals and direction for the entire business is called

a)

operational planning

b)

goal setting

c)

strategic planning

d)

organizational planning