WorksheetsBusiness 2 Mid Term Review part 2
Total questions: 20
Worksheet time: 10mins
Management is the process of accomplishing the goals of an organization through the effect use of
money and people
the factors of production
labor resources
people and other resources
ALL of the following are functions of management EXCEPT
staffing
planning
assisting
controlling
The highest level of management
supervisors
executives
middle manager
directors
Supervisors spend most of their time
leading and controlling
planning and organizing
staffing
hiring and training
How is the US workforce changing?
more ethnic diversity in the workforce
the workforce is getting younger
less ethnic diversity in the workforce
the workforce is becoming less educated
This type of power comes from the position the manager holds in the organization
organizational power
position power
ultimate power
absolute power
This type of power comes from the fact that people want to be liked and accepted by them
Identity power
Acceptance power
Reward power
Absolute power
The number one soft skill that employers are looking for
basic business skills
communication skills
math skills
customer service skills
The skills that can be learned and relate to how to perform a specific job
hard skills
soft skills
work skills
job skills
A leader that gives direct, clear, and precises orders demonstrates what type of leadership style?
democratic
situational
authoritative
autocratic
The management function that is concerned with determining how plans can be accomplished
organizing
leading
controlling
staffing
The management function that is concerned with making sure employees are motivated and have the resources to perform their jobs is
staffing
controlling
organizing
leading
Effective goals should be
specific and meaningful
achievable
clearly communicated
all are correct
All of the following are commonly used planning tools EXCEPT
budgets
schedules
code of conduct
research
The most widely used planning tool is a(n)
schedule
evaluation
budget
none are correct
The motivational theory that consists of a 5 tier model is
Maslow's
Herzburg's
McClelland's
Murray's
All of the following are corrective actions that managers can take when they see that standards are not being met EXCEPT
change policies or procedures
revise standards
work to improve performance
have employees work more hours
Why would managers want to involve employees in changes that are happening in the business?
so they feel part of the change
they can be a good source of ideas
employees will be more supportive if they have a chance to have input
all are correct
The motivational theory that talks about hygiene factors and motivators is
Maslow's
Herzburg's
McClelland's
none are correct
The type of planning that provides broad goals and direction for the entire business is called
operational planning
goal setting
strategic planning
organizational planning
