WHEN A LISTENER REPEATS WHAT HE OR SHE THINKS THE SPEAKER SAID

RULES TO FOLLOW FOR PROPER CONDUCT

THE AREA AROUND YOU

PATTERNS OF SOCIALLY EXPECTED BEHAVIOR

DIFFERING FROM ONE ANOTHER

COMMUNICATING WITH OTHERS IN ORDER TO REACH A MUTUALLY SATISFYING AGREEMENT.

A STEP-BY-STEP FORM OF COMMUNICATION THAT ALLOWS CONFLICTS TO BE WORKED OUT IN A POSITIVE MANNER

A SET BELIEF THAT ALL MEMBERS OF A GROUP ARE THE SAME

A WAY OF TRYING TO COMMUNICATE WITHOUT SAYING WHAT IS REALLY MEANT

AN ARRANGEMENT WHERE AN EMPLOYEE WORKS FROM HOME AND IS CONNECTED TO THE OFFICE BY TECHNOLOGY

THE PROCESS OF CONVEYING INFORMATION IN SUCH A WAY THAT MESSAGES ARE RECEIVED AND UNDERSTOOD

BODY MOVEMENTS, SUCH AS FACIAL EXPRESSIONS, GESTURES, AND POSTURE, USED TO SEND MESSAGES TO OTHERS.

COMMUNICATION THAT DOES NOT INVOLVE WORDS

FOCUSING ON THE SPEAKER'S MESSAGE AND THEN PROVIDING FEEDBACK

FORM OF COMMUNICATION THAT LETS THE SPEAKER KNOW THE LISTENER HAS RECEIVED THE MESSAGE

OPINIONS PEOPLE FORM WITHOUT COMPLETE KNOWLEDGE OF A PERSON OR GROUP OF PEOPLE

HEARING A SPEAKER'S SPOKEN WORDS, BUT NOT THE MEANING OF THE WORDS

A FREE FLOW OF IDEAS, OPINIONS, AND FACTS AMONG THE PERSONS INVOLVED

COMMUNICATION THAT INVOLVES THE USE OF WORDS

CONFLICT RESOLUTION TECHNIQUE IN WHICH A THIRD PERSON IS CALLED UPON TO HELP RECONCILE DIFFERENCES BETWEEN CONFLICTING PARTIES

A STRUGGLE BETWEEN PEOPLE WITH OPPOSING VIEWS

BLAMING OTHERS TO ESCAPE RESPONSIBILITY FOR A PROBLEM

STUDENTS WHO ARE TRAINED IN THE CONFLICT RESOLUTION PROCESS

A STANDARD OF CONDUCT FOR SUCCESSFUL JOB PERFORMANCE

BOTH PARTIES AGREE TO GIVE UP SOMETHING