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WorksheetsCRM
Total questions: 18
Worksheet time: 6mins
What does CRM stands for?
Customer Relation Management
Consumer Relationship Management
Customer Relationship Management
Consumer Relation Management
Who is/are allowed to attach documents in CRM app?
BUS
PSR
BUM
SC
Who is the final approver for 21% discount
NSD
BUM
MGNT
BUS
How often do you check your CRM app?
once a week
once a day
twice a day
once a month
Who is the final approver for 5% discount
MGNT
BUS
BUM
NSD
What button to select to escalate approval?
APPROVED
ADD COMMENT
PROCEED
NON OF THE ABOVE
Who is the final approver for 10% discount
NSD
BUM
MGNT
BUS
Where can you check transactions for delivery?
PENDING FOLDER
OPEN FOLDER
CLOSED FOLDER
IN TRANSIT
In the dashboard, where to check pending transactions?
OPEN FOLDER
PENDING FOLDER
IN-TRANSIT FOLDER
ALL FOLDER
Who should add the approver?
NSD
BILLING
BUS
PSR
Where can you find the CRM User manual?
FORMS
DASHBOARD
BIOMED REQUEST
FORMS
Who is the final approver for Consignment?
NSD
RONA
AGC
VGC
Can special price approval be done in CRM?
YES
NO
Where can you find the Timekeeping Guidelines in the CRM app?
DASHBOARD
REPORTS
FORMS
SALES ORDER LIST
Can stock transfer request be done in CRM?
YES
NO
Where can you download the SO Form?
DASHBOARD
FORMS
REPORTS
SALES ORDER LIST
Is RSI processed at CRM?
YES
NO
What is the maximum file size for an attachment?
2GB
2MB
2KB
2TB
