Arrangement of people, data, processes, information presentation and information technology that interact to support and improve day-to-day operations in a business as well as support the problem-solving and decision-making needs of management and user

Combination of hardware and software products and services that companies use to manage, access, communicate, and share information

is a vital asset that must be used effectively, updated, connected, transmitted, analyzed, and used well

Globalization and the decreasing internet users around the world, give IT budgets high priority, to reach new markets, to build and manage distributed companies and to reduce costs

System Design: specifying in detail how the parts of an information system should be implemented

Systems Design: understanding and specifying in detail what an information system should do

is the process people use to create information systems

is a key person analyzing business, depending on organization function, requirements, identifying opportunities for improvement, solving problems, and designing information systems to implement these ideas.

Many success systems were abandoned because analysts tried to build wonderful systems without understanding the organization

the separation between a system and its environment (where inputs and outputs cross)

separation between the automated part of system and the manual par

Hardware includes: work stations, servers, networks, telecommunication equipment, cables, input and output devices and many others.

operating systems is a type of

horizontal system is a type of

security software is a type of

A ……………. is designed to meet the unique requirements of a specific business, such as a medical practice, or a video chain

Is the raw mental that an information system transform into useful information

Define tasks and business function that users , managers and IT staff members perform to achieve specific result

……… building blocks of information system

……………….. Has a global view, develop a long range plans which define the company's overall mission and goals, Provides initiative for the project, and has a strategic concern

…………………… are the clerical, operational, and administrative people most likely to have the most day-to-day contact with the new system

They provide support for the organization’s basic functions

They usually manage a group of operational users and responsible for their performance

Usually have local view.

………………needs information from outside the company, such as economic forecasts, technology trends, competitive threats, and governmental issues

Most large companies require systems that combine transaction processing, knowledge management, and user productivity features.

A knowledge management system uses inference rules, which are logical rules that identify data patterns and relationship

TP systems perform a series of tasks whenever a specific transaction occurs.

……………. an information system that captures and processes data about business transactions, It gathers data from the firm’s physical system and environment and enters it into its database

There are several tools and techniques to build information systems, to choose the appropriate one to build your system, you must study them first and knows their uses.

………………. is an approach, a method or a technique for developing information systems.

………….. Describes objects, which combine data and processes.

………………Describes the information that a system must provide

…………including data flow diagrams and entity relationship diagrams, and unified modeling language diagrams

…………………………. produces a graphical representation of a concept or process that system developers can analyze, test, and modify.

……………… Describes the data structure and design

Network model Describes the design and protocols of telecommunication links

Process model Describes the logic that programmers use to write code modules

……….. This approach uses the organization’s management level as the base for the information system.

The definition of its requirements and the system goals are dictated by the organization’s management

As the base for the information system, this approach uses the organization’s operational level.

The information requirements of the intermediate and management levels will be supplied by the various processing stages of operational level data.

A formalized approach or series of steps for developing information systems. Writing code without a well thought-out system request may work for small programs, but rarely works for large ones.

One of its advantages , Identifies systems requirements long before programming begins

created to radically decrease the time needed to design and implement information systems

It require Stable and experienced teams & Small groups of developers (<=10)

……………….is a requirement gathering method in information systems

Selecting appropriate methodology require define

Ability to develop systems with unclear user requirement will be good with xp

Ability to develop systems with a short time schedule will be poor in waterfall

Systems development life cycle (SDLC) is a common methodology for system development in many organizations; it features several phases that mark the progress of the systems analysis and design effort.

…………….is Series of steps used to manage the phases of development for an information system, it used to plan and manage the systems development process

SDLC is necessary to be sequentially ordered set of phases, the specific steps and their sequence are meant to be adapted as required for a project

Which phase Identifying business value (is it worth doing?)

Which phase responsible for Information gathering

Which phase responsible for Database and file design

Which phase responsible for Control and direct project

Which phase Identifying Staff the project (who?)

Which phase responsible for Interface design (HCI)

Which phase responsible for Installation?

The output of planning phase is ……….

The output of design phase is

The input of analysis phase is

The output of implementation phase is

The input of design phase is

The output of analysis phase is

Planning phase begins with a

A strategic plan is like a road map for the organization future to know if the organization heading in the right direction

……………… is the process of identifying long-term organizational goals, strategies, and resources.

systems analysts should focus on the larger, strategic role of IT as they carry their day-to-day responsibilities

Manager questions includes, what are our major weaknesses, and how can we overcome them? How should we address weaknesses in IT resources and capability?

Manager questions includes, what are our major opportunities, and how can we take full advantage of them , What IT plans do we have to support business opportunities?

Manager questions includes, what are our major strengths, and how can we maximize them in the future? What must we do to strengthen our IT function, including our people and technology infrastructure?

Manager questions includes, what major threats do we face, and what can we do about them? What can we do to deal with potential threats to IT success?

………………………Is developed based on the firm’s purpose, vision, and values

……….. that the company will accomplish its mission that issued in the mission statement

…………….. include anyone affected by the company’s operations

To achieve its goals, the company develops a list of shorter-term objectives.

……………….describes a company for its stakeholders and briefly states the company’s purpose, products, services, and values.

Objectives might include tactical plans.

The goal of the analysis phase is to truly understand the requirements of the new system and develop a system that addresses them.

……………..one of the requirement gathering method

Which of the following is a right steps of interviews

Which of the following types of questions should you ask on a questionnaire or interview?

Which fact-finding technique is generally recognized as the most important and most often used?

A fact-finding technique wherein the systems analyst either participates in or watches a person perform activities to learn about the system is:

An interview that is conducted with only a general goal or subject in mind and with a few, if any, specific questions. The interviewer counts on the interviewee to provide a framework and direct the conversation.

An interview in which the interviewer has a specific set of questions to ask of the interviewee

A fact-finding technique whereby the systems analyst collects information from individuals through face-to-face interaction.

A question that allows the interviewee to respond in any way that seems appropriate.

A question that restricts answers to either specific choices or short, direct responses.

Look for gaps and new questions is a step in

Prepare general interview plan is a step in

Which one of the requirement gathering method Allows project managers, users, and developers to work together.

The depth of information in questionnaires is high

The purpose of the ……………phase is to figure out what the business needs.

The purpose of the ……………….. phase is to figure out how to provide it

………………. defines the functions and features of the system and the relationships among its components

…………..of an information system is a plan for the actual implementation of the system

Design phase is a series of clearly defined steps because the components of the system are interdependent

Physical design not include

logical design not include

In design phase , You might start with one component, or you can work on several components at the same time

A system is …………. if it defined requirements and constraints, accepted by users, and support the organization’s business objectives

A system is …………… if it handles errors, input errors, processing errors, hardware failures, and human mistakes.

A system is ……………… if it is well designed, flexible, and developed with future modifications in mind

A system is reliable if it handles errors, input errors, processing errors, hardware failures, and human mistakes.

A system is effective if it is well designed, flexible, and developed with future modifications in mind

A system is reliable if it defined requirements and constraints, accepted by users, and support the organization’s business objectives

Data should be entered into the system where and when it occurs because delays cause data errors , in which consideration in system design considerations?

Which design strategy appropriate for Allows for meeting highly specialized requirements

Which design strategy appropriate for may stretch company’s resources

Which design strategy appropriate for May require change in how the firm does business

Which design strategy appropriate for May require significant “customization” or “workarounds”

Which design strategy appropriate for May reduce costs or add value

One of the advantage of packaged software is allows flexibility and creativity

One of the advantage of packaged software is software already written

One of the advantage of custom development is builds technical skills and functional knowledge

One of the disadvantage of custom development is risk of project failure

One of the advantage of packaged software is hiring external vendor

One of the advantage of outsourcing is may Losing confidential information

You select package system when business need is unique

You select outsourcing when in-house functional and experience are exist

………………….. The logical algorithms used to process the input. The procedures are later transformed into code written in a programming language.

…………………. The files that will be used to capture information that is the result of processing data.

…………………… How the system will interact with other systems

……………….. The manner in which the user will interact with the interface.

…………………. The files used to capture the input data.

………………… use graphical symbols to illustrate systems logical operations (beginning, ending points of a process and decision making) as well as physical parts (terminals, disks and communication lines)

The elements of flowchart is External entities (Source/Sinks) , Processes , Data stores & Direction in which the data flows

………………….. Entity that supplies data to the system.

………… Entity that receives data from the system.

……………represent as customers, employees, other departments in the organization, or other organizations

……………………. Any events / sequence of event in which data are either changed /acted on

A circle represents a process & A Rectangle represents an external entity

Data can flow from External entity to external entity

Data can flow from External entity to process

Data can flow from store to store

Data can flow from Process to store and back

Data cannot flow from External entity to process

If same data flows in both  directions, double-headed arrow can be used

DFD’s are used both in analysis and design phases of system development.

DFD’s describes and  illustrates how the system operates.

……………..Graphical representation of a system showing the internal and external entities and the flow of data into and out of these.

Which of the following is not one of the advantage of Prototyping Process

Which of the following is not one of the disadvantage of Prototyping Process

The quality of output is examined and processing times are measured to ensure that the original requirements are met.

Testing should not include attempts to get the system to fail.

In System Testing Step , When all the modules are completed and tested, the modules are integrated into one coherent program.

Prototyping is the process of quickly putting together a  working model (a prototype) in order to test various aspects of a design, illustrate ideas or features and gather early user  feedback.

……………Instantiation of a class , ………… Describes the object

……………….. specify what object can do

…....... implement an object’s behavior  and ….....… are sent to trigger methods

…………….. Only the information required to use a software module is published to the user

What is default access specifier for data members or member functions declared within a class without any specifier

A message can be interpreted differently by different classes of objects

……………… display selected aspects of a model

………………….is an abstraction describing a subset of a system

…………………. is a set of graphical or textual rules for depicting views

Class diagram is an example of

Activity diagram is an example of

Use case diagram is an example of

Object diagram is an example of

Sequence diagrams is an example of

…………………….. illustrates the activities that are performed by users of a system.

…………………… they describe the activities of a system without specifying how the activities are implemented.

………………………… is the set of all use cases. It is a complete description of the functionality of the  system and its environment

………………………… represent roles, that is, a type of user of the system

Use case description contents include .................

Use case descriptions consist of interaction among which of the following?

What are the notations for the Use case Diagrams?