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WorksheetsJLB12223 CHAPTER 3 Micro and Macro Enviroment OCT 23
Total questions: 121
Worksheet time: 1hrs 23mins
Choose the concept to the following definition:
It consists of the actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers.
Microenvironment
Macroenvironment
Marketing Environment
Which of the following is a force that does NOT affect the Microenvironment?
The company
The Suppliers and Intermediaries
Customers
The economic environment
The actors close to the company that affect its ability to serve the customers are part of
the Microenvironment
the Macroenvironment
Larger societal forces such as demographic, economic, natural, political, and others that affect marketing management's decisions are part of
the Microenvironment
the Macroenvironment
Choose the concept for the following definition:
The internal environment is conformed by departments or areas such as finance, human resources, accounting, purchasing, and the top management, which share the responsibility for understanding customer needs and creating customer value.
The Company
The Suppliers
The Customers
The Competitors
Firms that provide the resources needed by the company to produce goods or offer services are
the company
the suppliers
the competitors
Firms that help the company to promote, sell, and distribute the products to the final customers or buyers.
the competitors
the Intermediaries
the publics
Firms that share similar or the same activity as our main activity in the company are
the intermediaries
the suppliers
the competitors
Individuals and households who buy goods or services for personal consumption are
the customers
the suppliers
the intermediaries
Any group that has an interest or impact in the organization's ability to achieve the objectives are
the suppliers
the intermediaries
the competitors
the publics
Firms that share similar or the same activity as our main activity in the company are
the intermediaries
the suppliers
the competitors
Financial publics are:
banks and stockholders
householders and customers
Media publics do NOT include:
radio and television
newspapers and magazines
social media
government
The Publics does NOT include:
Financial
Government
Local
the company
How many types of marketing environment?
6
5
2
3
What are the types of marketing environment?
Public & Private
Micro & Macro
Consumer & Customer
Customer & Competitor
Which one is under microenviroment?
Politics
Economy
Resources
Company
Which one is FALSE about 'microenvironment'?
microenvironment consists of the forces closest to the company
microenvironment factors are bigger societal forces that affect the company
microenvironment sees business opportunities through the group of products
microenvironment work closely with company department
Which one is TRUE about microenvironment?
can be control by company
can not be control by company
relates to laws and regulation
relates to natural resources
The_________ is usually out of the company control.
Microenvironment
Macroenvironment
The actors close to the company that affect its ability to serve the customers are part of__________.
The Microenvironment
The Macroenvironment
Which of the following is a force that does NOT affect Microenvironment?
The suppliers
The intermediaries
Economic stability
Customer
Help the company to promote, sell and distribute its products to final buyers
Marketing intermediaries
Company
Suppliers
Customer
Laws government agencies, and pressure groups that influence and limit various organizations and individuals in a given society
Financial environment
Political environment
Publics
Cultural environment
Firms that provide the resources needed by the company to produce goods or offer services are
The company
The suppliers
The competitors
Types of marketing intermediaries is...
Buyer & supplies
Financial intermediaries & supplies
Resellers and marketing services agencies
Retailers and buyer
______ buy goods and services to resell at a profit.
customer markets
business markets
reseller markets
international markets
________ consist of buyers in other countries including consumer, producers, resellers and governments.
customer markets
business markets
reseller markets
international markets
The ____ includes the actors and forces outside marketing that affect marketing management’s ability to build and maintain succesfull relationships with customers
marketing environment
marketing economics
Public marketing
microenvironment & macroenvironment
Help the company to promote, sell and distribute its products to final buyers is____
resellers
retailers
marketing intermediaries
marketing management
Which of the following terms is used to describe the factors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers?
the marketing environment
the cultural environment
strategic planning
targets market
All of the groups within a company are called the ______?
culture
diversity
internal environment
climate
Banks, credit companies, insurance companies, and other businesses that help finance transactions or insure against the risks associated with the buying and selling of goods and services are referred to as ________.
financial intermediaries
physical distribution firms
marketing services agencies
resellers
Which of the following is NOT an example of the type of public that is part of a company's marketing environment?
financial
media
citizen-action
marketing department
A consumer organization, environmental group, or minority group has challenged your firm's stand on a local issue. Your firm is being challenged by a ________ public.
local
government
citizen-action
media
The microenvironment consists of larger societal forces that affect a company, such as demographic, economic, political, and cultural forces.
True
False
Consumer organizations such as environmental and minority groups that may questions a company's marketing decisions are referred to as local publics
True
False
Today's marketers must successfully build relationships to connect effectively with customers, others in the company, and external partners.
True
False
You are directed to study the actors close to the company that affect its ability to serve its customers-departments within the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. What are you studying?
the macroenvironment
the microenvironment
the marketing environment
the demographic environment
Challenges that may arise in the market environment relate to...
customers
suppliers
competitors
strategic alliances
The "middlemen" who form a link between the business and its consumers in the distribution channel are called... (one word)
(a)
Dan has been directed to study the forces close to a company that affect its ability to serve its customers, such as the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. In this instance, Dan has been directed to study the ________ of the company.
macroenvironment
microenvironment
technological environment
demographic environment
Which of the following is a component of a firm's microenvironment
customer demographics
economic recessions
population shifts
marketing intermediaries
________ provide the resources needed by a company to produce its goods and services.
Retailers
Marketing services agencies
Resellers
Suppliers
Marketing success requires building relationships with other company departments, suppliers, marketing intermediaries, competitors, various publics, and customers, which combine to make up the company's value delivery network.
True
False
Jonathan works for a firm that assists companies in promoting, distributing, and selling their products to end consumers. The firm Jonathan works for is a ________.
licensor
supplier
marketing intermediary
local public
Sparex Inc. is a manufacturer of metal bolts that are used by Boilex Inc. to manufacture heavy machineries. In this instance, Sparex acts as a ________.
financial intermediary
supplier
retailer
customer
Price & Malone Corp., a company based in Houston, caters to a market of individuals and households that buy goods and services for personal consumption. Price & Malone caters to a ________ market.
business
reseller
government
consumer
A company's marketing environment excludes the forces outside the marketing department that affect marketing management's
True
False
The marketing team of 7 Star Inc., a company manufacturing smartphones, is currently studying the size, density, location, age, and occupation of its target market. Which of the following environments is being studied in this scenario?
demographic environment
political environment
economic environment
technological environment
The ________ environment consists of laws, government agencies, and pressure groups that influence or limit various organizations and individuals in a given society.
socio-legal
cultural
political
technological
Governments develop public policy to ________.
encourage deregulation
identify demographic patterns
identify cultural patterns
guide commerce
The ________ environment consists of institutions and other forces that affect a society's basic values, perceptions, preferences, and behaviors.
social
cultural
political
physical
A society's ________ are expressed in how people view themselves and others, organizations, society, nature, and the universe
social codes
cultural values
demographics
public policies
The popularity of cause-related marketing as a form of corporate giving is rapidly declining.
True
False
Which of the following is a force that does NOT affect the Microenvironment?
The company
The Suppliers and Intermediaries
Customers
The economic environment
Larger societal forces such as demographic, economic, natural, political, and others that affect marketing management's decisions are part of
the Microenvironment
the Macroenvironment
Choose the concept for the following definition:
The internal environment is conformed by departments or areas such as finance, human resources, accounting, purchasing, and the top management, which share the responsibility for understanding customer needs and creating customer value.
The Company
The Suppliers
The Customers
The Competitors
Firms that provide the resources needed by the company to produce goods or offer services are
the company
the suppliers
the competitors
the government
Which of the following is a force that does NOT affect the Microenvironment?
The suppliers
The intermediaries
Customers
Economic stability
The changing age structure population.
Natural Environment
Economic Environment
Demographic Environment
Political Environment
Banks, credit companies, insurance companies, and other businesses that help finance transactions or insure against the risks associated with the buying and selling of goods and services are referred to as ________.
financial intermediaries
physical distribution firms
marketing services agencies
resellers
Which of the following is NOT part of the micro-environment?
Customers' preferences.
Suppliers' quality
Competitors' activity.
Government economic policy
The macro-environment is usually out of the company's control.
True
False
Suppliers are part of the macro-environment.
True
False
"Consumers have now adopted a back-to-basics
sensibility in their lifestyles and spending patterns, buying less, and finding greater values in the things they buy."
This is a result of a changes in the ___.
Economic environment
Demographic environment
Natural environment
Technological environment
The macroenvironment consists of larger societal forces, which include
economic forces, political forces, and competitors
economic, political, and cultural forces
media, local, and financial publics
cultural forces, technology, and customers
"While developing plans marketing manager of an organization takes various bodies into account, i.e. Top management, research and development, finance, manufacturing, sales promotion, purchasing, advertisement departments etc. Environmental energies are dynamic, and any variation in them brings, threats and opportunities, uncertainties for the marketers"
This statement is refer to_____________________?
Micro Environment
Macro Environment
Internal Environment
An environment that is frequently associated with elements that affect all businesses regardless of their industry or size, as is the case for political or macroeconomic influences.
A macro environment
A micro environment
A business environment
All of the above
An environment creates a huge impact on business or company’s decisions such as financial crisis 2008 and COVID-19 2020.
A micro environment
A macro environment
A business environment
A market environment
The process of breaking the marketing environment into smaller parts in order to gain a better understanding of it is known as:
An internal environment
Environmental analysis
A micro environment
A macro environment
Customers are a part of an organisation's (a) environment.
Economic factors, demographic forces, technological factors, natural and physical forces, political and legal forces, and social and cultural forces are the factors that make-up the (a) environment.
What is macro environment?
Forces that shape opportunities but also pose threats to the company.
The immediate small-scale environment of an organism or a part of an organism.
Cultural factors which every company shows to the world.
Demographic force consist in...
Size, density, age, thoughts and gender.
Occupation, size, gender, density and age.
Age, occupation, year and density.
Density, age, size and population.
Factors that affect consumer purchasing power and spending patterns is known as...
Economic Force
Demographic Force
Ecologic Force
Technological Force
What is Socio-Cultural Force?
Is about the natural resources which needed and inputs by marketers.
Related to the people.
Factors that affect society's basic values, preferences and behavior.
Factors that not affect society's basic values, preferences and behavior.
What involves the Political Force?
Laws, government agencies and pressure groups.
Business, economy, political and population.
Laws, organizations and individuals in a society.
Government agencies, pressure groups and politics.
Factors that create new technologies and create new products and market opportunities:
Cultural Force
Demographic resources
Technological force
Economic force
Vision and Mission are in the ___________ environment
Micro
Macro
Businesses have the most control over the _________ environment
Micro
Macro
Business has _____ control over the MACRO Environment
Complete
Some Control/influence
No
it influences the society directly it includes sellers that deal directly or indirectly, consumers and customers and other local stakeholders
MICRO
MACRO
factors influence the organization, but those are out of their direct control
MICRO
MACRO
Determine whether this factor is part of the Micro or Macro Environment:
Company
Micro Environment
Macro Environment
All of the above
Economic Factors
Micro Environment
Macro Environment
All of the Above
Neither of the Options
Intermediaries
Micro Environment
Macro Environment
All of the Above
Legal Factors
Micro Environment
Macro Environment
All of the Above
Competitors
Macro Environment
Micro Environment
Customers
Micro Environment
Macro Environment
Social Factors
Macro Environment
Micro Environment
Politics
Macro Environment
Micro Environment
Technology
Micro Environment
Macro Environment
Community
Micro Environment
Macro Environmnet
Ecology
Macro Environment
Micro Environment
What does the micro marketing environment refer to?
Factors that affect an entire industry
External factors that impact consumer behavior
Factors within a company's control or influence
Global economic conditions
Which of the following is an example of a micro marketing factor?
Technological advancements
Demographic trends
Competitors' pricing strategies
Government regulations
What is the macro marketing environment?
Factors that directly influence a company's operations
Factors that impact a specific market segment
Factors that affect the entire economy
Internal factors within a company
Which of the following is an example of a macro marketing factor?
Company culture and values
Consumer buying behavior
Social and cultural trends
Product quality and features
How does the micro marketing environment differ from the macro marketing environment?
Micro factors are external while macro factors are internal
Micro factors are industry-specific while macro factors are economy-wide
Micro factors are controllable while macro factors are uncontrollable
Micro factors have a short-term impact while macro factors have a long-term impact
Which of the following is a micro environmental factor that influences marketing decisions?
Economic conditions
Political stability
Suppliers and distributors
Technological advancements
How do competitors impact the micro marketing environment?
They create price wars and reduce profit margins
They provide opportunities for collaboration and partnerships
They influence consumer preferences and buying behavior
They have no significant impact on the micro environment
What is an example of a macro environmental factor that affects marketing decisions?
Product packaging and design
Advertising and promotional strategies
Economic recession or inflation
Customer service and after-sales support
How does social and cultural factors impact the macro marketing environment?
They influence consumer attitudes and beliefs
They determine the pricing strategy of a company
They shape the distribution channels used by a company
They have no influence on the macro environment
Which of the following is an example of a demographic factor in the micro marketing environment?
Technological advancements
Income levels of consumers
Government regulations
Natural disasters
Which of the following is a force that does NOT affect the Microenvironment?
The suppliers
The intermediaries
Customers
Economic stability
The actors close to the company that affect its ability to serve the customers are part of
the Microenvironment
the Macroenvironment
Larger societal forces such as demographic, economic, natural, political, and others that affect marketing management's decisions are part of
the Microenvironment
the Macroenvironment
Firms that provide the resources needed by the company to produce goods or offer services are
the company
the suppliers
the competitors
Firms that help the company to promote, sell, and distribute the products to the final customers or buyers.
the competitors
the Intermediaries
the publics
Firms that share similar or the same activity as our main activity in the company are
the intermediaries
the suppliers
the competitors
___ refers to natural resources that are needed as inputs by marketers or that are affected by marketing activities.
Economic environment
Technological environment
Natural environment
Cultural environment
Consists of the actors and forces outside marketing that affect marketing management’s ability to build and maintain successful relationships with target customers
Marketing Environment
Macroenvironment
Microenvironment
Management Environment
Consists of individuals and households that buy goods and services for personal consumption.
Consumer Markets
Business Markets
Government Markets
International Markets
Which of the following is NOT a type of factor in a company's macroenvironment?
demographic
economic
technology
competitor
Banks, credit companies, insurance companies, and other businesses that help finance transactions or insure against the risks associated with the buying and selling of goods and services are referred to as ________.
financial intermediaries
physical distribution firms
marketing services agencies
resellers
Which of the following is NOT part of the micro-environment?
Customers' preferences.
Suppliers' quality
Competitors' activity.
Government economic policy
The macro-environment is usually out of the company's control.
True
False
Suppliers are part of the macro-environment.
True
False
"Consumers have now adopted a back-to-basics
sensibility in their lifestyles and spending patterns, buying less, and finding greater values in the things they buy."
This is a result of a changes in the ___.
Economic environment
Demographic environment
Natural environment
Technological environment
Which of the following is part of an organisation's marketing environment?
The organisation's micro environment
The organisation's macro environment
Any internal or external force affects the organisation's ability to create, communicate, deliver and exchange value offerings
All of the options
