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Testing 2

Total questions: 57

Worksheet time: 57mins

Name
Class
Date
1.

What is Organizational Development?

a)
Organizational Development is a technique for reducing the number of employees.
b)
Organizational Development is a method for increasing employee salaries.
c)

Organizational Development focuses solely on development of Organizational Greatness & effectiveness throughout the company

d)

Systemwide application of behavioral science knowledge that lead to organizational effectiveness

2.

what is General Model for Managing Resistance

a)

Freezing > Melting > Unfreezing

b)

Melting > Unfreezing > Freezing

c)

Freeze > Unfreeze > Strengthen

d)

Unfreezing > Moving > Refreezing

3.

Which one in the Technology Dissemination Pattern & Adopters, people that always wanted to buy New iPhone when it is launched

a)

Innovators

b)

Early adopters

c)

Early majority

d)

Late majority

e)

Laggards

4.

Which one in the Technology Dissemination Pattern & Adopters, people that don't want to use the technology

a)

Innovators

b)

Early adopters

c)

Early majority

d)

Late majority

e)

Laggards

5.

The systematic application of scientific knowledge to a new product, process, or service.

a)

Innovator

b)

Innovation

c)

Technology

d)

Early Adopters

6.

Changes in method or technology

a)

Innovator

b)

Innovation

c)

Technology

d)

Early Adopters

7.

what is First-mover advantage

a)
A strategy used by companies to lower prices.
b)
The benefit of being the last to enter a market.
c)

competitive advantage gained by the first company to enter a market

d)
An advantage gained by companies with the most advertising.
8.

The process of comparing the organization’s current practices and technologies with those of other companies

a)
Benchmarking
b)
Quality assurance
c)
Market analysis
d)
Performance evaluation
e)

First Mover Advantage

9.

Executive in charge of information technology strategy and development.

a)
Chief Operating Officer (COO)
b)
Chief Technology Officer (CTO)
c)
Chief Financial Officer (CFO)
d)
Chief Information Officer (CIO)
e)

Chief Sales Officer (CSO)

10.

A person who develops a new technology or has the key skills to install and operate the technology.

a)

Technical Innovator

b)

Product Champion

c)

Executive Champion

d)

Scientist

11.

A person who promotes a new technology throughout the organization in effort to obtain acceptance of and support for it.

a)

Technical Innovator

b)

Product Champion

c)

Executive Champion

d)

Scientist

12.

An executive who supports a new technology and protects the product champion.

a)

Technical Innovator

b)

Product Champion

c)

Executive Champion

d)

Scientist

13.

Management of accomplishment against standard & the correction of the deviation to assure the attainment of objectives according to plans is called

a)

Control

b)

Accomplishment management

c)

Internal Correction

d)

Objective Accomplishment Standard

14.

Which one is not included in the 6 area of control?

a)

Physical

b)

Human Resources

c)

Financial

d)

Structural

e)

Functional

15.

The use of rules, regulations, and authority to guide performance.

a)

Bureaucratic Control

b)

Market Control

c)

Clan Control

d)

System Control

16.

The use of pricing mechanisms and economic information to regulate activities within organizations.

a)

Bureaucratic Control

b)

Market Control

c)

Clan Control

d)

System Control

17.

Top-Down Management is required when organization is

a)

Larger & Requires Scale

b)

Larger & Requires Innovation

c)

Smaller & Requires Scale

d)

Smaller & Requires Innovation

18.

Bottoms-Up Management is required when organization is

a)

Larger & Requires Scale

b)

Larger & Requires Innovation

c)

Smaller & Requires Scale

d)

Smaller & Requires Innovation

19.

Which one is NOT included in Balanced Score Card (BSC)

a)
Customer Satisfaction
b)
Financial Performance
c)

Business Processes

d)

Learning & Growth

e)

Market Share

20.

What is Virtual Office?

a)
A Virtual Office is a service that provides only meeting rooms for rent.
b)
A Virtual Office is a type of software for managing remote teams.
c)

A mobile office in which people can work anywhere, as long as they have the tools to communicate with customers and colleagues

d)
A Virtual Office is a physical space where employees work together.
21.

Which one is NOT included in the 4 Stages of Team Development

a)
Adjourning
b)
Forming
c)
Storming
d)
Norming
22.

Working in the same task, but different time is called

a)

Solowork

b)

Teamwork

c)

Crowdwork

d)

Groupwork

23.

Working in the different task, but same time is called

a)

Solowork

b)

Teamwork

c)

Crowdwork

d)

Groupwork

24.

Working in the same task, same time is called

a)

Solowork

b)

Teamwork

c)

Crowdwork

d)

Groupwork

25.

Working less and being less productive when in a group.

a)

Social Norm

b)

Social Facilitation Effect

c)

Social Loafing

d)

Social Gathering

26.

Working harder when in a group than when working alone

a)

Social Norm

b)

Social Facilitation Effect

c)

Social Loafing

d)

Social Gathering

27.

In conflict management strategies, being Assertive & Cooperative is called

a)
Competing
b)
Avoiding
c)
Accommodating
d)
Collaborating
e)

Compromising

28.

In conflict management strategies, being UN-assertive but Cooperative is called

a)
Competing
b)
Avoiding
c)
Accommodating
d)
Collaborating
e)

Compromising

29.

In conflict management strategies, being Assertive but UN-Cooperative is called

a)
Competing
b)
Avoiding
c)
Accommodating
d)
Collaborating
e)

Compromising

30.

"M" in SMART goal is called

a)
Manageable
b)

Measurable

c)

Motivating

d)

Mitigation

e)

Maximization

31.

"A" in SMART goal is called

a)

Achieveable

b)

Adaptable

c)

Aspiring

d)

Accomodative

32.

Something is REMOVED to INCREASE the likelihood of behavior is called

a)
extinction
b)
punishment
c)
positive reinforcement
d)
negative reinforcement
33.

Something is ADDED to INCREASE the likelihood of behavior is called

a)
extinction
b)
punishment
c)
positive reinforcement
d)
negative reinforcement
34.

In McLelland Theory of motivation, human will be motivated because of these needs, EXCEPT

a)
achievement
b)
security
c)
power
d)
affiliation
35.

Becoming a president of blood donation organization for zero salary but received many publications, is fulfilling this need in Maslow Pyramid

a)

Self-Actualization Need

b)

Esteem Need

c)

Social Need

d)

Physiological Need

e)

Safety Need

36.

Mercedes Benz & BMW is fulfilling this need for people in Maslow Pyramid

a)

Self-Actualization Need

b)

Esteem Need

c)

Social Need

d)

Physiological Need

e)

Safety Need

37.

Buying a house in Maslow Pyramid

a)

Self-Actualization Need

b)

Esteem Need

c)

Social Need

d)

Physiological Need

e)

Safety Need

38.

 

Which one is NOT included in Maslow Pyramid of human need

a)

Self-Actualization Need

b)

Social Need

c)

Safety Need

d)

Physiological Need

e)

Psychological Need

39.

Changing the SAME task to make it inherently more rewarding, motivating, and satisfying is called job ...

a)

enlargement

b)
rotation
c)
expansion
d)
enrichment
40.

Giving people a different & additional tasks at the same time to alleviate boredom is called job ...

a)
enrichment
b)
delegation
c)
expansion
d)
rotation
e)

enlargement

41.

Moving 1 person from a title of Marketing Manager to Operation Manager is called

 

 

a)

Job Enlargement

b)

Job Enrichment

c)

Job Rotation

d)

Job Enforcement

42.

Salary in Herzberg Theory of motivation is called

a)

Hygiene factor

b)

Motivator factor

c)

Esteem factor

d)

Safety factor

e)

Enrichment factor

43.

Bonus & Overseas Award Trip in Herzberg Theory of motivation is called

a)

Hygiene factor

b)

Motivator factor

c)

Esteem factor

d)

Safety factor

e)

Enrichment factor

44.

 

Factors that can make people dissatisfied when it is no longer exist BUT not motivating enough when it is exist

a)

Hygiene factor

b)

Motivator factor

c)

Esteem factor

d)

Safety factor

e)

Enrichment factor

45.

Factors that can make employees happy & willing to work HARDER when it is exist

a)

Hygiene factor

b)

Motivator factor

c)

Esteem factor

d)

Safety factor

e)

Enrichment factor

46.

 

Factors that can make people dissatisfied when it is no longer exist BUT not motivating enough when it is exist

a)

Hygiene factor

b)

Motivator factor

c)

Esteem factor

d)

Safety factor

e)

Enrichment factor

47.

The factors that make a company be able to compete more effectively that its peers

 

 

a)

Competitive Advantage

b)

Comparative Advantage

c)

Convenience Advantage

d)

Comprehensive Advantage

e)

Compulsory Advantage

48.

The factors that make a company be able to compete economically (CHEAPER) & efficiently that its peers

 

a)

Competitive Advantage

b)

Comparative Advantage

c)

Convenience Advantage

d)

Comprehensive Advantage

e)

Compulsory Advantage

49.

Helping managers and professional employees learn the broad skills needed for their present and FUTURE jobs is called

 

a)

Training

b)

Development

c)

Coaching

d)

Counseling

e)

Skills Planning

50.

Teaching lower-level employees how to perform their CURRENT jobs

 

a)

Training

b)

Development

c)

Coaching

d)

Counseling

e)

Skills Planning

51.

The LATEST NEWEST trend in the EVOLUTION of employee management is called

 

 

a)

Welfare Officer

b)

Personnel Manager

c)

Labor Manager

d)

Human Resources

e)

Human Resources Business Partner

52.

1 Supervisor of MyRepublic has 15 salespeople on the road. This ability of 1 supervisor to manage 15 manpower is called

 

a)

Span of control

b)

Management control

c)

People of control

d)

Span of people

53.

The assessment of an employee’s job performance is called

a)

Performance Appraisal

b)

Performance Analysis

c)

Job Appraisal

d)

Job Performance Analysis

54.

The ability to make a product CHEAPER, because the BULK QUANTITY is huge so that a company can purchase cheaper raw material & be able to produce cheaper product is called

 

a)

Economies of scale

b)

Economies of scope

c)

Economies of source

d)

Economies of quantity

55.

The ability to make a product more COMPETITIVE because you can use same machine to produce different products is called

a)

Economies of scale

b)

Economies of scope

c)

Economies of source

d)

Economies of quantity

56.

In Hershey Blanchard graph / chart situational leadership , based on the situation of the employees that are still new and mostly non educated, you need to do this thing:

a)

Telling

b)

Selling

c)

Participating

d)

Delegating

e)

Motivating

57.

IIn Hershey Blanchard graph / chart situational leadership , based on the situation of the employees that are already educated & highly experienced, you need to do this thing:

a)

Telling

b)

Selling

c)

Participating

d)

Delegating

e)

Motivating

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